Brubaker Chrysler Jeep
Lancaster, PA
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603 Reviews of Brubaker Chrysler Jeep
Do NOT go here to buy a car! Worst costumer service I’ve ever experienced...I bought my first jeep and was so excited to pick it up after getting it detailed to find dried bird xxxx, black smudges and less ever experienced...I bought my first jeep and was so excited to pick it up after getting it detailed to find dried bird xxxx, black smudges and less then a half of a tank of gas...I never even got a phone call that it was finished, but had to make sure I could get there during my lunch break in order to sign paperwork...when we called to complain the sales manager was extremely rude More
Excellent Service...However I wish you would put my head lights back on auto setting. I don’t drive often in the dark and found myself driving twice after 2 different service appointments without lights. lights back on auto setting. I don’t drive often in the dark and found myself driving twice after 2 different service appointments without lights. Not a complaint, but not use to turning my lights on because we have them on auto. More
Great service and expertise. Friendly and informative. All of my issues were resolved and the staff was quick to offer future help if issues were to come up again. All of my issues were resolved and the staff was quick to offer future help if issues were to come up again. More
Very professional. Excellent customer service. We were towed in without an appointment and was serviced by the end of the day. If located closer to my home, I would use regularly. towed in without an appointment and was serviced by the end of the day. If located closer to my home, I would use regularly. More
Prompt service! However, being a school nurse and having to be at school by 7:30 am, it would have so helpful to have been offered a loner car to take myself to school, rather then inconvenience someone to to be at school by 7:30 am, it would have so helpful to have been offered a loner car to take myself to school, rather then inconvenience someone to pick me up and take me back to pick up car. More
I bought my 2007 Wrangler here. I have had all repairs large and small here. The only exception would be what I did myself. The service folks really listen to you and provide clear feedback. I’ve always b large and small here. The only exception would be what I did myself. The service folks really listen to you and provide clear feedback. I’ve always been impressed with the service from this dealership, starting with Jim and including the entire team! More
I was hesitant to buy a new car after 18 years of driving my wrangler. Wes put me at ease and explained all of the new features, answered all my questions. I'm really happy with my purchase, and I'm glad I w my wrangler. Wes put me at ease and explained all of the new features, answered all my questions. I'm really happy with my purchase, and I'm glad I went back to Brubakers, a happy repeat customer (since 1997). Also the service dept has always been great too. More
Brubaker service department did an excellent job completing the inspection on my daughters jeep. It was done in a timely fashion and we were notified right away. completing the inspection on my daughters jeep. It was done in a timely fashion and we were notified right away. More
Dealing with Jonathan was a pleasant and comfortable experience. Thank you Jonathan for listing to my needs. You made my purchase of the new Grand Cherokee Limited painless. experience. Thank you Jonathan for listing to my needs. You made my purchase of the new Grand Cherokee Limited painless. More