Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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I gave this dealership the rating I did because my experience could not have better. Product knowledge, their attitude and dispositions were sincere and excellent. Having purchased many other new v experience could not have better. Product knowledge, their attitude and dispositions were sincere and excellent. Having purchased many other new vehicles; this dealership has made me feel as if I were purchasing from my best friend. Everything they told me was true and correct. The vehicle (Ram Promaster 159" w/b) was preped better than I expected from any dealer. I give credit to the people that prepared the Promaster also it was a better presentation than the Cadillac dealer did last year. Yes I would certainly tell anyone with an ear that "Browns Chrysler-Dodge-Jeep -Ram is the place to go. More
Jim was very friendly and knowledgeable. He knew the product well and I feel he worked hard to get us a good deal. I would definitely recommend him and Brown's to family and friends. product well and I feel he worked hard to get us a good deal. I would definitely recommend him and Brown's to family and friends. More
Our experience with Rich Roberts was wonderful. He was very helpful and informative with the details of the new truck that we purchased. It was a pleasure dealing with such a nice and friendly person. H very helpful and informative with the details of the new truck that we purchased. It was a pleasure dealing with such a nice and friendly person. He was able to answer all of our questions and concerns. He went out of his way to make our experience a good one We will absolutely recommend him to anyone looking to purchase a new car/truck. More
In my experience, the best dealership to deal with by far. This is the fourth vehicle I've bought from Brown's over the years and every time it has been a pleasure. I worked with Harry Stecker this time far. This is the fourth vehicle I've bought from Brown's over the years and every time it has been a pleasure. I worked with Harry Stecker this time and he answered every question quickly and in detail. I felt comfortable that I knew exactly what the selling price and terms were. I had been planning to trade my 2006 Jeep in when I bought my Infiniti off lease. Just for comparison I asked Rich Dorfman what Brown's would offer and he offered over a thousand dollars more than the Infiniti dealer! I've bought cars from the luxury brands but never had a better buying experience than I've had at Brown's. If you're looking for any of the brands they sell I would highly recommend Brown's. Tony Milano More
We are very happy with our purchase of our leased ram 1500. The salesman, Bill Jenkins was exceptional. He was very knowledgeable about the truck and very helpful. He got us the right truck for what we n 1500. The salesman, Bill Jenkins was exceptional. He was very knowledgeable about the truck and very helpful. He got us the right truck for what we needed it for. I would recommend this salesman to anyone. More
When i walked into this dealership to talk to someone about a jeep i liked outside, i expected it to be like every other dealership where they try to screw you; this was NOT the case at all. I asked for about a jeep i liked outside, i expected it to be like every other dealership where they try to screw you; this was NOT the case at all. I asked for some information about the jeep, and we went back outside and i was given the keys to test drive the vehicle. It was such a relaxed feeling: the salesman did not try to tell me how amazing the vehicle was or convince me to buy it, he let me be the judge. I decided I liked the vehicle and put a deposit down on it. The salesman, John Keegan, by far gave me a 5 star experience at this place. He told me the price, the tax, the dmv fees and such, listed everything out for me, and told me everything i needed to know. No extra fees, no trying to sell me things, just a great experience. When i went in a couple days later to purchase the vehicle, everything went smoothly. They even ordered a new running board claiming one might have been unsafe, no extra fees and without me saying anything. Everything went so smoothly it was great. So it turned out that back brake calipers were bad after driving it for a day (it was a used jeep with over 50k miles so its expected that it wont be perfect). I brought it back a couple days later to the service department and they were very kind as well. No problems whatsoever, they replaced the calipers at no charge, they even looked at my jeep the same day i brought it in for me. Surely i expected them to find something to charge me with but nope, just fixed what i needed and i'm on my way! I highly recommend this dealer to everyone. The other salesmen were very nice as well. I couldn't have asked for a better experience! More
This is the second Jeep we bought from Browns. When we were looking for our first Jeep we went to a different Jeep dealer and ended up walking out of there very unhappy. We went to Browns and met Will and were looking for our first Jeep we went to a different Jeep dealer and ended up walking out of there very unhappy. We went to Browns and met Will and left that evening very happy, he said he would have my son in the Jeep that he wanted and back up to school that night and he did. I told Will when my husband and I were ready for a new car we would come and see him, we did, and once again we had the most stress-free experience buying our new Jeep. Will is a great salesman and he is honest, there are not many salesman that you can say that about. We love our new Jeep!!!!! More
Went to a different dealer and my daughter left crying because she was pressured to the extreme. Then we went to Browns dealership and Rob could not have been any kinder. It was a totally different experi because she was pressured to the extreme. Then we went to Browns dealership and Rob could not have been any kinder. It was a totally different experience! Thanks Rob! When I need another car, I definitely will be back. More
For once, we found that buying a new car can be a pleasurable experience. From our salesman, Jim Rogers to the manager, Michael and finance manager, Richie, they never missed a beat by making us fee pleasurable experience. From our salesman, Jim Rogers to the manager, Michael and finance manager, Richie, they never missed a beat by making us feel comfortable and confident with our purchase. Browns will be recommended to anyone we know looking for a car. There were no false, tricks, come-ons to get a customer in there...we appreciated the honesty. Thanks to all for our new 2014 White Jeep! More
The whole staff was great I had a terrible experience at Atlantic dodge so it left a bitter taste in my mouth but the whole sales staff a browns was amazing very understanding not the least bit pushy Mel an Atlantic dodge so it left a bitter taste in my mouth but the whole sales staff a browns was amazing very understanding not the least bit pushy Mel and rob are with out a doubt the go to salesmen at Brown's! More