Purchasing a vehicle from Smithhaven hasn’t been the - rjansalone
Purchasing a vehicle from Smithhaven hasn’t been the problem. We’ve purchased/leased several vehicles and always got a good deal, however, the problems have been service relateThe lack of followip, delays in scheduling an appointment and the getting a loaner. When we purchased the vehicle, getting a loaner, was first and foremost and never a problem ( as per the salesman) but it could take 3 months to obtain a loaner, especially when your car is tied up for days. The biggest issue I have with service, is FOLLOW-UP, COMMUNICATING with a human, and not always feel that I’m being fleeced, especially with bumper to bumper coverage, on my 4th purchase .
I’m done with them!
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