Brown's Chrysler Dodge Jeep Ram

Great new car experience! Went into Brown Jeep on a Sunday with a trade in, walked out Monday night with a beautiful new Grand Cherokee at a great price! Mel was awesome to de Went into Brown Jeep on a Sunday with a trade in, walked out Monday night with a beautiful new Grand Cherokee at a great price! Mel was awesome to deal with. Extremely knowledgeable about the vehicle, no pressure, and worked hard to get me at a much better price then 3 other dealers I went to in the area. I highly recommend the team down at Brown Jeep in Patchogue for a new vehicle! More

challenger lease It was a pleasure to deal with Chris Lien. He was very knowledgeable about the vehicle I was interested in, patient, answered all my questions and tre It was a pleasure to deal with Chris Lien. He was very knowledgeable about the vehicle I was interested in, patient, answered all my questions and treated me like a valued customer. All contact with the dealership has been a pleasure. More

our experience Our salesman met our needs and beyond. The deal was great, the whole process went so smoothly from the very beginning thru to the purchase. We felt ve Our salesman met our needs and beyond. The deal was great, the whole process went so smoothly from the very beginning thru to the purchase. We felt very comfortable and trusted Richard right away. Our van was ready when promised. The whole dealership and everyone we met were very customer friendly and respectable of our wants. Their was no pressure and made us feel very comfortable. We would surely recommend Browns to our family and friends. We are so happy with this purchase. Thank you again, Richard, we were glad to meet you. You made a potential stressful decision very easy and painless...You are surely a very special person and it shows thru your salemanship.. More

Browns Service is the Best Compared to other Long Island Dealers, Browns has a friendly atmosphere and amazing service. I went to other dealer ships since Browns did not have t Compared to other Long Island Dealers, Browns has a friendly atmosphere and amazing service. I went to other dealer ships since Browns did not have the specific color we thought we wanted for our minivan and always left upset with salesmen calling me and texting me after for days trying to get me to come back. I was a bit upset since I didn't tell those other dealers it was ok to text me and I'm still in the dark ages and pay by the text. Browns was not like that at all, they were friendly, straightforward and knowledgeable and I am so glad I didn't like the color we searched for and the exact model we were looking for was on the Browns lot all that time. I went to Browns at 10am to get my trade in appraised and look at the car for the first time and took delivery of a new minivan early that afternoon. They gave me the straightforward fair price I expected and there were no surprises. I know if I went back to the other dealers they would try to match the price, but I would rather give my business to Browns. Best of all I know if i have a problem their excellent service staff will take care of it. I now have two cars I bought from this dealership and could not be happier. I will not go to any other dealership from this point on! More

service excellent service!!! i recommend everyone to this dealership specifically james rogers! he goes above and beyond, keeps his word, and is very knowled excellent service!!! i recommend everyone to this dealership specifically james rogers! he goes above and beyond, keeps his word, and is very knowledgeable and honest!!! More

great experience at Browns my wife and I have leased at least 7 Jeep Cherokees. The experience of purchasing the vehicle at Browns was easy with no pressure and nonsense. The cu my wife and I have leased at least 7 Jeep Cherokees. The experience of purchasing the vehicle at Browns was easy with no pressure and nonsense. The customer service received from salesman Chris Lien and sales mgrs. Mike Pellegrino (Ric Flair) was outstanding. with service like this it makes purchasing vehicles very easy and comfortable. I very much look forward to leasing my next Jeep in 3 years. More

Great New Sales Experience -- Ask for Ken!! I have several friends who have worked as either car sales men or finance managers so I am somewhat familiar with most of the "tricks" used to gouge u I have several friends who have worked as either car sales men or finance managers so I am somewhat familiar with most of the "tricks" used to gouge unsuspecting customers. After Dealing with Mr. Skeen I can truly say that he was fair and reasonable in negotiating a price for the vehicle. I must say that at no time did I feel uncomfortable or that someone was trying to get over. More importantly, he genuinely was a "car guy" and knew about the different Chrysler, Dodge, and Jeep products that were for sale, not to mention the competition. Having purchased or helped friends buy at least 6 cars in the last two years I must say that Mr. Skeen is by far the best and most honest salesman I have come across. I would definitely recommend that you walk into Brown's Jeep and ask specifically for Mr. Skeen, wait if you to have to. You won't regret it. More

My wiife and I went down to purchase a Dodge Charger... As the title states, my wife and I went down to Brown's in Patchogue to look at/purchase a new Charger. I used the True Car report and found the one As the title states, my wife and I went down to Brown's in Patchogue to look at/purchase a new Charger. I used the True Car report and found the one that I wanted. A 2014 Charger RT with AWD and a 5.7l HEMI. Base model. I was contacted by Jeff Dipetro-internert sales and he called my phone and left a voicemail stating "We have several vehicles to choose from that fit your criteria". My criteria being a base model Charger RT with AWD and a 5.7l HEMI engine. I call him up and set up an appointment to see the vehicle. I get there with my wife and 8 month year old daughter and we talk to the salesman. Immediately he want to set us up on a test drive. I decline and we go right to business. I show him my TRUE CAR slip and come to find out that the CAR IS NOT ON THE LOT. They have several models of the RTMAX which has options that I don't desire. This is your basic BAIT AND SWITCH. So my wife and I say thank you but since the car is not here and your dealership informed me that it was, we are taking our business someplace else. The salesman walked away and came back with the manager and the internet sales representative. He immediately became very displeased and defensive at my accusation. When he explained that "Most of the orders that come across my desk are wish list." I knew that this wasn't the dealership for me. I explained that when he left me a voicemail he told me that he had "several cars that fit my criteria" means that you have the particular vehicle in stock. The dealership did not. Basic dealer 101. Get them in the door. I reiterated that this is the model I want, this is the price that is promised. But since it was not there, I walked away feeling that I was taking advantage of and having my time purposely wasted. I will never recommend anyone to go there ever, I don't care if the are dealer of the year because they did wrong by one customer who will never get those wasted hours back. More