Brown's Chrysler Dodge Jeep Ram

Wonderful experience All of the staff were cheerful, polite and helpful. Mel Blanco was very informative, concerned and helpful as our salesman. It was lightyears from o All of the staff were cheerful, polite and helpful. Mel Blanco was very informative, concerned and helpful as our salesman. It was lightyears from other not so pleasant car dealer experiences that we have had and we will definitely recommend this one and come back again. More

Horrible customer service, would not work on my vehicle I needed to bring my jeep in for a transmission problem covered under warranty, they told me to drop it off as an emergency drop off and they would ge I needed to bring my jeep in for a transmission problem covered under warranty, they told me to drop it off as an emergency drop off and they would get to it within a few days. When I got there, the service writer was rude and nasty to me, and said since I didn't buy it there they wouldn't service it. It took 10 minutes or arguing to get the service managers name, who he said wasn't there. After writing an email explaining my story the service manager called me back and told me they are too busy with existing customers and could not take in my truck, despite being referred there by 3 personal friends of his and mine. I'm sending my truck to port jeff since I don't have any other choice and will buy my next vehicle there since Browns doesn't want my business. More

Obnoxious service policy I bought my Challenger here in 2012. My daughter recently bought a Cherokee from a different dealer, as did my wife when she bought a Liberty. It make I bought my Challenger here in 2012. My daughter recently bought a Cherokee from a different dealer, as did my wife when she bought a Liberty. It makes sense to have all 3 Chrysler products serviced at the same dealer, but I was told by the owner that they would only service cars they themselves sold. So, if I need to use a different service department, the I'll use them for all my cars. After all, nobody else on Long Island thinks so much of themselves (with NO justification, in my experience there) that they turn up their nose when a customer wants to bring them more business. More

WILL your the MAN!!! Our family went to this dealership to trade in mommy's charger (I will miss you charger ;( ...) for a family caravan... We walked in and was greeted Our family went to this dealership to trade in mommy's charger (I will miss you charger ;( ...) for a family caravan... We walked in and was greeted by Will Reilly , right from the start we felt comfortable with Will. He's very friendly, funny and personable. The whole experience was stress free and smooth and we thank Will for helping us out with that. He's on the ball and you don't have to ask twice about anything !!! Thanks again Will ,hope to see you around. Xoxo More

Buying New Truck My wife and I went shopping for a new RAM 1500 truck and were lucky enough to run into Will Reilly at Browns Chyrsler, Dodge, Jeep , Ram dealership In My wife and I went shopping for a new RAM 1500 truck and were lucky enough to run into Will Reilly at Browns Chyrsler, Dodge, Jeep , Ram dealership In Patchogue, NY. He is a true professional, fully prepared to handle any question you may throw at him regarding a new vehicle. Beyond that he listens to what you are looking for and is intends to put you in the right vehicle for your needs. This is not my first new vehicle but I can say that Will is by far the best salesman I have dealt with in my life. He goes above and beyond, is a straightshooter, and works with you to make it all work out in the end. We bought the new truck from Will and he followed up with a phone call in two days to make sure everything was Ok and that we were happy with the new truck. A true professional and one whom I would have no problem refferring friends, family, anyone to go see if they are looking to purchase a new vehicle. More

Excellent, Definitely would Recommend I'm a broke law student and my 1999 Mercury had just broken down. I really needed a new car and fast. I was aiming to get a Jeep because I like bigger I'm a broke law student and my 1999 Mercury had just broken down. I really needed a new car and fast. I was aiming to get a Jeep because I like bigger cars and I was searching for used car dealers because I didn't want to deal with the hassle of buying an extremely used car on Craig's List. I went to Brown's with my parents and Rich Liquori was in the parking lot and he came to help us. He was really nice and extremely helpful. We told him we wanted to come back the next day to drive the Jeep I liked and he referred us to Charlie Kennedy because Rich was going to be out. Charlie helped us out and we drove the Jeep. There was a problem with the coil pack that we could all feel. True to his word, Charlie had the Jeep sent in for service, inspected and fixed. The car is beautiful, I drove it home last night and I'm completely in love. Everyone there was so helpful and I can't thank Charlie and Rich enough. Definitely go get a car from them. More

Above and Beyond After losing my Jeep in an accident I was scrambling for a new one in the middle of summer on Long Island when everyone wants a Jeep for the beach. I After losing my Jeep in an accident I was scrambling for a new one in the middle of summer on Long Island when everyone wants a Jeep for the beach. I couldn't find one that fit my needs anywhere. Rich Liquori promised to search high and low until he found one. In under a week I drove away in a Jeep. Rich went above and beyond to put my family and I at ease assuring us time and again that between the two of us we will find something that works. At no point did he try to unload something else on me or push me in a direction I didn't want to go. He knew exactly what I wanted, did his best to find it, and put me in it in seven days. The buying process itself took no time at all to complete with zero pressure from the sales manager. He simply explained my loan and warranty options and left the decisions up to me. No winded sales pitches, no hidden agendas, no awkward desperation. That's what Brown's was for me. With such an apparently successful business there's no need to be shady. Everything is on the table from that first handshake, which is a rare thing to be sure. Thanks again to Rich and the entire sales team at Brown's for being instrumental in turning a nightmare into a dream. More

Excellent Sales Representative, Excellent Service!!! No pressure and no hidden fees!!! We bought our 2013 Town and Country last year from Mr. Jermal Blanco, and we needed another new car this year. We im No pressure and no hidden fees!!! We bought our 2013 Town and Country last year from Mr. Jermal Blanco, and we needed another new car this year. We immediately called Mel, all because of one reason,....Mel stands back, and listens to the consumer. He is very knowledgeable about every car, but does not steer you in any one direction. This helps the consumer to narrow it down, as to what car and what options best fit his needs. Finally, Mel works hard to get the best price for the car. If you are looking for an experience that is totally different from the usual run-around that you get at most dealerships, then Mel is your Sale Representative. More

My review on Sales Consultant Mr. Chris Zenick Oh, times have changed and also the sales persons at car dealerships and Chris Zenick was a perfect example of that .I'm going on 80 years old and hav Oh, times have changed and also the sales persons at car dealerships and Chris Zenick was a perfect example of that .I'm going on 80 years old and have met many Sales Persons in several dealerships over the years with not so fond memories but, Mr. Chris Zenick was a refreshing change by being sincerely helpful with our purchase of our new Patriot. I am very pleased with our new car so far and hope it continues when I bring in my Patriot for service. More