Brown's Chrysler Dodge Jeep Ram

Make an appointment? What for? Made an appointment for service. At the time, I had to wit 3 weeks for the appointment. Showed up at 9AM like advised. No call no information from Made an appointment for service. At the time, I had to wit 3 weeks for the appointment. Showed up at 9AM like advised. No call no information from service center all day. After being placed on hold for over 17 minutes, I had to call back to get someones attention. The operator told me the service manager was too busy with in shop customers to tell me whats going on. I got a call back sometime later and the car wasn't even looked at. Not even a call from Gloria to let me know that there was a delay. This is my 3rd time here. each experience was worse than the last. I bought 3 cars here. It will be my last. Go elsewhere More

GREAT DEALERSHIP I went into this dealership with no knowledge of anything with buying a new car. I had brought a friend along with me who was good with cars. As soon I went into this dealership with no knowledge of anything with buying a new car. I had brought a friend along with me who was good with cars. As soon as we walked in we were welcomed by Belce, she was such an amazing and sweet women with such experience with cars and selling cars. She worked very hard to get me approved for my car loan by myself and I really appreciated that from her. She never did not reach out or call me if something came up. She always answered me in a timely manner and got me the car I wanted in less then a week! She was so nice and so sweet and I would reccomend her to any one of my friends and family members. She explained everything to me about the warranty and everything that would be included with my car. And made me feel very comfortable about what she was saying. I met with Vinny about the loan and he was such a big help and he put so much effort to me getting approved!! Such a great dealership!! Thank you again Browns! More

Stay Away Nothing but disappointment. Went to pick up my barely pre owned vehicle. Rear bumper was scratched, which I did not complain about, but my running boa Nothing but disappointment. Went to pick up my barely pre owned vehicle. Rear bumper was scratched, which I did not complain about, but my running board was damaged. Sales person was an hour behind. I would have really appreciated a call. I have now had the truck a month with no resolution after they signed a paper promising me to replace the running board. I keep getting the run around. Manager Keith called me last week and promised a call by the next day by 10:30 am with resolution and never received call back. I should have walked away and gave my business to a dealer that actually cares to satisfy their customer after they damaged a vehicle. Instead of fixing a simple issue right away i've had to hound the dealer about this issue and still have no resolution. More

Never buy a vehicle from this dealership I bought three cars from here a dodge caravan then bought a dodge dart after that I bought a jeep wrangler. I went in bought jeep first test drive I s I bought three cars from here a dodge caravan then bought a dodge dart after that I bought a jeep wrangler. I went in bought jeep first test drive I said this clutch feels a little weird so I said if I have any problems with this clutch I was told to not to worry it will be covered thru you extended warranty i drove 10,000 miles i sure enough the clutch blows i get it towed to browns just to find out the they lied to me and the clutch is going to cost 2000 to replace and not covered. From my experience DO NOT BUY ANYTHING FROM THIS PLACE. More

I would give negative stars if I could. I recently purchased a dodge durango from this dealership with a chip in the windshield and a tear in the leather- I was promised that some one would I recently purchased a dodge durango from this dealership with a chip in the windshield and a tear in the leather- I was promised that some one would call me to schedule the repairs ( for free) within a few days. 2 months later several unreturned phone calls and a car with a tire that should have never passed inspection because it had a plug in the side wall I show up to the dealer to make sure I get it all repaired. I get taken directly to service to get taken care of the same day and told it would take 1 hour- I was made to wait 3 hours (9 months pregnant with a three year old!!!). I do not have a problem with the service but I was lied to repeatedly by the same sales person!!!!!!! As a courtesy they should have replaced BOTH old front tires but they only replaced one!!!! I understand everyone has to make a living but not by treating people poorly!!!! More

SUPER FAST AND EXTREMELY HELPFUL Went here with my mother looking to find a suv, we looked around for a bit , and sat down with Scott who was extreme friendly and helpful. We then me Went here with my mother looking to find a suv, we looked around for a bit , and sat down with Scott who was extreme friendly and helpful. We then met Richie who was also amazing, not once did we feel pressured or feel like we were getting ripped off! Will be returning to purchase other vehicles and I would definitely recommend them to anyone looking into buying !! More

Service with a smile I recently had the opportunity of working with Michael and Stefani, all I can say is job well done!!! I give them a 10 out of 10!! I would recommend t I recently had the opportunity of working with Michael and Stefani, all I can say is job well done!!! I give them a 10 out of 10!! I would recommend them highly to anyone!! More

Great Experience From the moment I walked in it was a great experience. My sale rep Steve W was the best. He listened to what I wanted and went above and beyond to g From the moment I walked in it was a great experience. My sale rep Steve W was the best. He listened to what I wanted and went above and beyond to get me in my new Jeep Compass. I couldn't be happier!! More

MOST AMAZING SALES PERSON STEVE W My sales rep Steve W was the best sales rep, we seriously could not have asked for a better experience. He went above and beyond to make us happy and My sales rep Steve W was the best sales rep, we seriously could not have asked for a better experience. He went above and beyond to make us happy and get us in our new jeep!! If you ever have the chance to work with him, you will not be disappointed. The world need more people like him! More

Simply the best From the moment me and my wife walked in it was great experience!! Charlie was great he didn’t push to sell something we didn’t want he listened to wh From the moment me and my wife walked in it was great experience!! Charlie was great he didn’t push to sell something we didn’t want he listened to what we wanted and he delivered!!! He kept us informed every step of the way. Next to our finance guy Richie he was fantastic he was great to work with such a great personality and didn’t bs you!! Great team here at Brown’s and def will be going here for many years to come!! More