Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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Best car buying experience I have ever had! Jermal "Mel" Blanco Is one of the best salesman at Browns. He made buying my 2015 Ram Sport a breeze. Not only did he allow our 19 month old daughter Jermal "Mel" Blanco Is one of the best salesman at Browns. He made buying my 2015 Ram Sport a breeze. Not only did he allow our 19 month old daughter to kick him out of his desk to watch Thomas The Train each time we were there, he also stayed with us until 10:30 pm the night we picked up the truck because the pinpad on their credit card machine had stopped working and everyone else had left for the evening. He sat on the phone for over an hour with the credit card processors customer support trying to troubleshoot the problem so i didn't have to go home without my new truck. In my opinion Browns is a great dealership and not pushy at all like other dealerships I've been to. We got an awesome deal and the staff make you feel at home. More
My new Jeep Will made me and my partner feel right at home, asking questions about what we were looking for and providing some quality details on the Jeeps. The Will made me and my partner feel right at home, asking questions about what we were looking for and providing some quality details on the Jeeps. The process seemed too easy, and it was, and he lived up to his word on delivery and financing. This Jeep was something that I had wanted for a long time and Will made sure my experience was great! He followed up on everything he said he would, further enhancing my buying experience. More
another great experience from Brown's and Will Reilly Just picked up my new Jeep Patriot another great experience thanks to WIll Reilly. I have been dealing with Brown's and Will for years now and they ne Just picked up my new Jeep Patriot another great experience thanks to WIll Reilly. I have been dealing with Brown's and Will for years now and they never fail to deliver, i have recommended this dealer to many friends and family and have never heard anyone come back and complain about anything, More
Second time dealing with Browns Very positive experience on Black Friday. Went early in the morning to purchase and trade in a jeep. Did not have appointment and got Ken Skeen as our Very positive experience on Black Friday. Went early in the morning to purchase and trade in a jeep. Did not have appointment and got Ken Skeen as our salesperson. He was very knowledgable about the car and was quick to make our car purchase as painless as possible. More
We will never have our vehicles serviced here again My father has been a loyal service customer since 2009. He loved how he could just drive in and be helped without having to call in, knowing they woul My father has been a loyal service customer since 2009. He loved how he could just drive in and be helped without having to call in, knowing they would take care of him. Whenever one of the service consultants would suggest additional maintenance, he ALWAYS agreed to it. He went into the service department a few weeks ago and was TURNED away. He was told that in order to be helped he had to have an appointment. This would have made sense if the service department was busy however my father was the only person in the waiting room. My father will never go to the dealership for service ever again for the simple fact they dismissed him and didn't even try to check for available appointments for that day. There was a severe lack of professionalism. This all could of been avoided and they could of salvaged his service loyalty. Extremely disappointed and disgusted, no one even called him to apologize even after he politely expressed his discontent to the service consultant. More
Go see Will Reilly! I told Will what I wanted in a Ram 1500. He was able to find me a vehicle & it was loaded. Hands down! Will is a straight up no nonsense asset to the I told Will what I wanted in a Ram 1500. He was able to find me a vehicle & it was loaded. Hands down! Will is a straight up no nonsense asset to the Browns sales team! I must acknowledge Mike Ferrer who also helped. I couldn't be happier!! Thank you More
Amazing !!!!! I have been wanting a jeep forever now and once I finally saved up money a friend recommended Will Reilly! He was amazing, he listened to every single I have been wanting a jeep forever now and once I finally saved up money a friend recommended Will Reilly! He was amazing, he listened to every single detail on what I wanted and hooked me up with exactly what I asked for ! Amazing service ! I recommend him to anyone who's looking for a new car he will really listen to you and help you find exactly what you want ! I am In love with my new jeep and I have will to thank for that ! More
repeat customer over many years Not a top review but happy with service. on a scale of 1-10 a 7. Browns needs to get back to basics and remember what got them started. Not a top review but happy with service. on a scale of 1-10 a 7. Browns needs to get back to basics and remember what got them started. More
Returing customer and Leasing new vehicle. Have been a loyal Browns customer since 1989.Salesman Mike Fulfree really went out of his way to put me in a new Jeep Cherokee. Have been a loyal Browns customer since 1989.Salesman Mike Fulfree really went out of his way to put me in a new Jeep Cherokee. More
Happy Jeep Owner Mel, Will and the sales manager Mike were all outstanding. They were very understanding of my situation and able to work with me. They were accommod Mel, Will and the sales manager Mike were all outstanding. They were very understanding of my situation and able to work with me. They were accommodating during my visits and were pleasant during my excessive haggling! They showed me all the rebates I'm entitled to and took off extra off invoice because I am military. I showed several local dealerships the pricing Browns 112 gave me and they were unable to get remotely close (at least on a buy). I did my research and the pricing was well below the lowest price on truecar. Very low pressure sales environment at 112. Other dealerships only focused on closing which made me walk. This is one of the reasons they gained my business. The demo they showed allowed me to understand all the features prior to me departing. The only small improvement is to maybe give the vehicle you are buying a full tank of gas when you take it home. I was kind of surprised about that. I would recommend this dealer to anyone looking for a new car. More