Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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Best car experience I have ever had I have been buying and leasing cars for 25 years now and have just had my best experience ever. I wanted to reduce my monthly car payment, and trade I have been buying and leasing cars for 25 years now and have just had my best experience ever. I wanted to reduce my monthly car payment, and trade in a Jeep Wrangler for a less expensive model. I went to Browns Jeep and was introduced to a salesman, Chris Faraj. I told Chris exactly what I was looking to do, how much I wanted my payment to be, and he listened to what I wanted. He did not try to upsell me and made me very comfortable. I had my 6 year old son with me, and he was treated like a star, not only by Chris but others in the dealership. I drove away last night in my new Jeep Patriot, and could not be happier with my salesman, Chris and the entire team at Browns. This is what buying or leasing a car should feel like! I highly recommend Chris and Browns Jeep for your next vehicle. More
Great experience start to finish! After searching/contacting dealers within 50 miles (5 to be exact), we traveled to Brown's in Patchogue. There, we not only got the best price on the After searching/contacting dealers within 50 miles (5 to be exact), we traveled to Brown's in Patchogue. There, we not only got the best price on the Wrangler we were trading in, but also received the lowest price on the exact new Cherokee we were shopping for. Of course we were skeptical, but to our delight the numbers were exactly as stated with no backend fees, or other "voodoo" mathematics. Will Reilly, our salesman, was upfront, to the point and efficient as we cut the deal. We were then transitioned to Mel Blanco who held our hand and walked us through the process from A -Z. It was a Friday in August and originally Mel said we could pick up the car the next day (Saturday). I think he saw the look on our faces as we scrambled to change weekend plans and he said, "hold on, let me see what I can do". He came back and said, "as long as we get all your insurance paperwork, I can get you the car today". We did our part and he delivered! Then, after warranty details and financing with Rich Ruhs, who was equally professional and efficient, Mel went over the vehicle thoroughly with us and we were off to the Hamptons! I've purchased more than a dozen new vehicles in my life and my experience at Brown's with these three gents ranks among the best. A great deal followed by a fast and efficient procurement of the vehicle. For an analogy, I'd say Will Reilly is the engine and Mel Blanco is the drivetrain, while Rich Ruhs is the paint, polish and tires. All three together enabled us to drive away extremely pleased with the entire process! More
Great car buying experience I would definitely recommend buying at this dealer. Mike Gedell and Mike (manager ) were so helpful and accommodating getting me into a ram and deal I I would definitely recommend buying at this dealer. Mike Gedell and Mike (manager ) were so helpful and accommodating getting me into a ram and deal I was comfortable with. Super friendly, professional and no nonsense dealership and 100 percent satisfied with my car buying experience. So happy with the ram 1500! More
Magic Mike Mike Fulfree is awesome! He made leasing my new jeep a breeze! He is the best floor salesman in Browns. He can get you a great deal and in a new truck Mike Fulfree is awesome! He made leasing my new jeep a breeze! He is the best floor salesman in Browns. He can get you a great deal and in a new truck in no time! Mike has a lot of energy and he is happy to help you in any way possible. I was nervous to lease a car after you hear so many nightmare stories. Well Mike has given a car salesmen a whole new definition in my book! Buy or lease your car with Mike! You wont regret it! Bill from finance was very hie to work with as well! More
Bought 3 vehicles from Brown's We just finished buying our third jeep from Jermal Blanco at Browns in Patchogue. Jermal is super helpful, knowledgeable, and friendly and we will con We just finished buying our third jeep from Jermal Blanco at Browns in Patchogue. Jermal is super helpful, knowledgeable, and friendly and we will continue to buy our cars from him at Brown's, overall great experience! More
Nightmare experience. This is the most poorly managed dealership I've ever been to. They LOST my vehicle that I turned in to get my new one and my former leasing company c This is the most poorly managed dealership I've ever been to. They LOST my vehicle that I turned in to get my new one and my former leasing company called me to ask where my payments have been or where the car is. When I told then my car was traded in, they said they spoke to the dealership who advised they didn't have it. When I called to find out what was going on, I spoke to the person who sold it to me who said he would get back to me. 2 days later, still no word so I asked to speak to his manager, Rich, who was less than empathetic and seemed completely uninterested in this aggravating situation. He advised he would call me back. He didn't. So my husband called 7 hours later and he admitted they couldn't find the car. Later, he left a voice mail stating they found it. but I just received yet another call from my previous leasing company saying I'm behind in payments so they still haven't received anything from Brown's. Thanks to this delinquent dealership, my credit could be in jeopardy, my aggravation is through the roof, and a ton of time has been wasted. I will shout my experience from the rooftop to prevent anyone else from dealing with this nightmare dealership. STAY AWAY. More
Great service and friendly staff. This was the only dealership out of the 5 that I went to that actually took a lot of interest in what I was looking for. The staff was very helpful, e This was the only dealership out of the 5 that I went to that actually took a lot of interest in what I was looking for. The staff was very helpful, especially Jermal Blanco. Also in the financial department, Bill. More
Great experience buying a 2015 Ram 1500 I walked into the showroom and met Mike Fulfree and from that point on the experience was great!Mike made the whole process easy and no pressure and h I walked into the showroom and met Mike Fulfree and from that point on the experience was great!Mike made the whole process easy and no pressure and he knows the product.Between Mike and Rich Ruhs in the finance department they made buying my new Ram 1500 a great experience, I highy recommend Mike Fulfree and the sales team at Browns!! More
Outstanding service Very helpful, very friendly sales consultants. Supportive every step of the way and available 24/7. Would highly recommend this dealership and espec Very helpful, very friendly sales consultants. Supportive every step of the way and available 24/7. Would highly recommend this dealership and especially our salesman Michael Fulfree and his manager Will Reilly. More
Had one of the best experiences buying a vehicle. Went to many dealerships looking to purchase a cross over. Hands down this was the best dealership we've come across in a long time. Michael Fulfree Went to many dealerships looking to purchase a cross over. Hands down this was the best dealership we've come across in a long time. Michael Fulfree was by far the most attentive, enthusiastic and a total pleasure to deal with. He took the time to find out exactly what our needs and budget was and made sure that we left there totally satisfied. He went above and beyond any salesperson that we have ever dealt with. He took the time to personally make sure that every detail was done before leaving with the vehicle such as setting up the Bluetooth and the Sirrus radio. When we stopped by the dealership the prior day, at least 3 people told us to ask for him. Their exact words were, "he's the best". So we made sure we got his card, came back the next day and we left with exactly what we wanted. I would highly recommend him to any of our family and friends. We will definitely use him and this dealership in the future. More