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Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
1,289 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,289 reviews
October 30, 2015
Nice relaxed atmosphere Pleasant experience for 1st time at Browns. Salesman was not aggressive. Let them know what you can afford and they will try to get close to your bu Pleasant experience for 1st time at Browns. Salesman was not aggressive. Let them know what you can afford and they will try to get close to your budget. Professional staff. Nice customer service More
by Rose S.
Employees Worked With
Sal Di Stefano
October 27, 2015
Aesome Experience and Value Browns was truly an amazing experience from start to finish. There was no hassle and no games. Mike Gedell was a pleasure from start to finish as wa Browns was truly an amazing experience from start to finish. There was no hassle and no games. Mike Gedell was a pleasure from start to finish as was Rich Ruhs in Finance. Mike truly listened to both my husband and my needs for a new car and pricing as well as considering our trade and giving top value for it. Customer service at Browns was above and beyond....they all went out of the way to answer any questions and concerns and Mike went through my new Town & Country step by step. Even after we left the dealership Mike Gedell has still been helpful with any questions we have had on the features of our new car. I will most definitely be back in 39 months and recommend Browns to everyone along the way!!!! More
by Jenn0522
Employees Worked With
Rich Ruhs, Michael Gedell
October 17, 2015
Superb Mike fulfree is the best I had the best experience ever buying from browns jeep mainly because of the professionalism knowledge and comfort mike shows Mike fulfree is the best I had the best experience ever buying from browns jeep mainly because of the professionalism knowledge and comfort mike shows his customers mike is a huge asset to browns jeep as well as a great guy bill in finance and George kortlang in parts are also great guys that go out of thier way to make your buying experience a pleasure sincerely Anthony More
by Nunz363
Employees Worked With
Mike fulfree
October 08, 2015
Great Experience! This is my first experience with Browns Chrysler Dodge Jeep in Patchogue and the first time buying an American made vehicle. I have to say I was quite This is my first experience with Browns Chrysler Dodge Jeep in Patchogue and the first time buying an American made vehicle. I have to say I was quite impressed. Our salsman Harry was very nice and accommodating he wasn't pushy and worked hard to find us the right vehicle. He reviewed and explained each piece of paperwork with us. The prices that he quoted us stayed the same without any hidden charges or changes. Once we purchased the vehicle he explained every feature. I highly recommend this dealership to anyone looking for a good vehicle for a great price. I almost forget to mention that the service department is open until midnight. More
by anthony12345
Employees Worked With
Harry Stecker
October 02, 2015
Smooth, no hassels. Jermal Blanco is a gentleman and was extremely helpful. Michael Pellegrino really helped to make the transaction go smooth by going the extra mile to Jermal Blanco is a gentleman and was extremely helpful. Michael Pellegrino really helped to make the transaction go smooth by going the extra mile to meet my needs. Thank you for a great experience. More
by johnnyompo
Employees Worked With
Mel Blanco, Mike Pellegrino
September 29, 2015
DISHONEST CROOKS! I took my 2011 jeep Liberty to Browns Jeep for of an overheat issue I was having. I told the service guy I was only overheating at idle and that I’m p I took my 2011 jeep Liberty to Browns Jeep for of an overheat issue I was having. I told the service guy I was only overheating at idle and that I’m pretty sure it’s just the fan. A day and a half later after not receiving a call from them I call to ask for status and I am told it’s my heater core. They even went as far as saying that it leaks on floor board of driver side (it would actually be on passenger side, but that's beside the point). They also recommended I change my thermostat and that i need rear shocks. So I ask how much would it be to fix the heater core and thermostat replacement and they said 1,200 dollars! I knew something wasn't right and told them i would call back. I decided to take my jeep to another mechanic for second opinion. After a recommendation from a friend, I brought my jeep to Mike at Tires Inc. I didn’t say anything other than I am overheating at idle. After an hour I received a phone call from the mechanic and he explained it was just the fan. He fixed it for 150 dollars. I then had my shocks checked and they are fine as well. I checked the floor mats on both sides and no leaks or residue which would be hard to not detect considering anti-freeze would leave an oily residue. Browns ended up charging my 138.50 diagnostic fees when I took my jeep. So basically i paid 138 dollars to be lied too for them to try and rip me off. This place is running a dishonest business and is trying to rob people of their money. More
by mikeO
Employees Worked With
Eric Isreal
September 27, 2015
Excellent Eric lerner was our salesman who was friendly, courteous and attentive.He was very knowledgeable as was everyone in the dealership.I would recommend h Eric lerner was our salesman who was friendly, courteous and attentive.He was very knowledgeable as was everyone in the dealership.I would recommend him to my friends. More
by Zeke
Employees Worked With
Eric lerner
September 27, 2015
Two New Beautiful 2016 Jeep Saharas We just picked up our two new 2016 Saharas! We recommend Jermal Blanco as he is SO helpful and made the process of buying two new Jeeps much easier t We just picked up our two new 2016 Saharas! We recommend Jermal Blanco as he is SO helpful and made the process of buying two new Jeeps much easier than we expected. He is extremely competent, friendly.... just a delight to work with! We highly recommend Jermal! More
by Rickcarol2
Employees Worked With
Mel Blanco
September 18, 2015
They don't care Gear shift on Dodge Grand Caravan came off in my wife's hand. Purchased car from Browns with extended warranty. Thought something as basic as the gear Gear shift on Dodge Grand Caravan came off in my wife's hand. Purchased car from Browns with extended warranty. Thought something as basic as the gear shift would be covered. Called service to make appt and inquire as to if covered. Instead, was told to call 1-800 number. Was put on hold 15 minutes and told it wouldn't be covered. Turns out, the repair was necessitated by Browns previous service job on vehicle. Poor customer service skills on phone, poor problem solution skills, just want to get rid of you and get you out of their hair. No problem, you won't have to worry about me ever again. More
by Rizzil
Employees Worked With
Service desk
September 16, 2015
Most Awesome Experience 2nd car purchased from Browns with Rich Liquori. Transaction even better than the first one. Would recommend to anyone looking to purchase new or used 2nd car purchased from Browns with Rich Liquori. Transaction even better than the first one. Would recommend to anyone looking to purchase new or used car. Customer for life! More
by lovemyfiat
Employees Worked With
Rich Liquori
