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Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
1,284 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,284 reviews
August 16, 2016
My new Renegade I just recently leased a 2016 Jeep Renegade.I have not purchased a vehicle since 2003. Mel Blanco made my experience fun, easy & fairly painless. I am I just recently leased a 2016 Jeep Renegade.I have not purchased a vehicle since 2003. Mel Blanco made my experience fun, easy & fairly painless. I am sure I will be a recurring customer. More
by lorimaxjohn
Employees Worked With
Mel Blanco
August 15, 2016
excellent we use to be customers of brown jeep and decided to go in for some price matching on a jeep grand Cherokee they beat three other dealers the salesman we use to be customers of brown jeep and decided to go in for some price matching on a jeep grand Cherokee they beat three other dealers the salesman was very professional the whole process was very easy glad we are customers of theirs again! More
by shajo86
Employees Worked With
Robert Riker
August 12, 2016
Amazing! Rich Roberts. He's the real deal! No BS! Always honest and on point, considerate and listens! I'll be back for my next truck! Rich Roberts. He's the real deal! No BS! Always honest and on point, considerate and listens! I'll be back for my next truck! More
by GeriB
Employees Worked With
Rich Roberts
August 12, 2016
" Best purchasing experience EVER !!!!!!!" My wife, son and I walked into Browns to just get an idea on a price of a Jeep Renegade for our son. What we recieved in return was nothing short of a My wife, son and I walked into Browns to just get an idea on a price of a Jeep Renegade for our son. What we recieved in return was nothing short of amazing. We first met up with the manager Keith Mauer who walked us thru some options and explained what he had both in his used lot and in the showroom. We never felt we were being pushed one way or another. He then introduced us to Chris Lien who was the complete package. I own a furniture store and the way Chris handled this process is what I try to teach my sales staff every day. He was polite, courtious, funny and most of all he was very knowlegeable. I know from personal expierience that dealing with parents who are looking for their 20 year old son thinks can get tough. After walking the lot and my son loving the Batman vs Superman Edition Jeep Renegade and Chris explaining the options and taking him out for a test drive, the next step is where Chris stepped it up. We explained to Chris that we would have to take my son home because he had prior plans and that if he could work us up several payment plans and we would return in an hour. When my wife and I returned to the showroom Chris was prepared with all of the numbers and rearranged his personal schedule not knowing if we were serious or not. The numbers he worked out with his manager Keith Maurer were great but then I asked about trading in my 2006 Mustang GT. They had no problem with that and gave me a fantastic trade in price. So the deal was done. My wife and I were happy and my son couldn't believe that this was happening. What happened next is why I will never go to any other dealership but Brown's. The bank I purchased my Mustang from never sent us a satisfied title for the car and was no longer in business. Chris did everthing on his end to try to get the satisfied title but had no luck. So I drove back home and rumaged thru a ton of old paperwork. Chris drove my wife to the bank that pruchased North Folk Bank and did all of the work. Most dealerships would have told you what you needed to do and sit back and wait. Chris took the extra step and we are forever grateful. I would like to Thank Mr. Keith Mauer and Mr. Chris Lien for making this purchase the best and most pleasant purchase of our lives. Your Friend and Customer for ever, The Bianco's More
by Maria726
Employees Worked With
Keith Mauer, Christopher Lien, Christopher Lien, Keith Mauer
July 30, 2016
Excellent Customer Service On July 11th, after 1st hand experiencing how he handled himself when selling my daughter in law a Jeep Cherokee the week before, I returned to this On July 11th, after 1st hand experiencing how he handled himself when selling my daughter in law a Jeep Cherokee the week before, I returned to this dealership and purchased a 2016 Limited Grand Cherokee Larado and was helped by James S. James was not only amazing but was knowledgeable, and went over and beyond to help us dind exactly what we wanted. No doubt he is an asset to the Brown's 112 company and I would highly recommended anyone interested in a Jeep to see him 1st. More
by Joanne7
Employees Worked With
James S. - only with Browns for past 6 months
July 27, 2016
Great Dealership!! Highly Reccommend!! I had such a positive experience with Brown's Jeep Chrysler Dodge dealership today. I leased a Jeep Grand Cherokee. My salesman was Chrisitan Morin. H I had such a positive experience with Brown's Jeep Chrysler Dodge dealership today. I leased a Jeep Grand Cherokee. My salesman was Chrisitan Morin. He was so friendly, knowledgable, thrust worthy, and dependable. He went above and beyond by helping me safely install my son's car seat at the end of the sale. Overall a positive experience and very thankful for Christian for making my leasing experience enjoyable and stress free!! More
by Kal79
Employees Worked With
Christian Morin
July 24, 2016
Knowledgible, Friendly and Professional I just purchased a 2016 Grand Cherokee Limited from Brown's Jeep. The salesman, Mel Blanco, was excellent. He took the time to show us the vehicles we I just purchased a 2016 Grand Cherokee Limited from Brown's Jeep. The salesman, Mel Blanco, was excellent. He took the time to show us the vehicles we were interested in and explain the differences between them. After the purchase, he took the time to show me how all the new features worked. I would have rated the dealership 5 stars if there was more flexibility in the price. More
by RayC
Employees Worked With
Mel Blanco
July 19, 2016
Terrific Experience! We recently purchased a new Wrangler at Brown's. Our salesperson, Bob Hagen, patiently showed us several vehicles, and with his help we were able to We recently purchased a new Wrangler at Brown's. Our salesperson, Bob Hagen, patiently showed us several vehicles, and with his help we were able to locate a Jeep that was exactly what we wanted. Bob made reaching a deal and securing the financing quick and easy, and we drove home in our new Jeep the next day! There was no pressure from Bob, or from Rich when reviewing the financing paperwork, and our Wrangler was delivered in immaculate condition. We returned to the dealership with a question the following day, and the Brown's team was every bit as attentive and helpful after the sale as they were when making the sale. We shopped the other local Jeep dealers, and we are very happy that we bought our Jeep at Browns. More
by 1stQuality
Employees Worked With
Bob Hagen
July 18, 2016
REVIEW OF BROWNS My experiences at Browns afforded me professionalism, quality service and positive interaction. The sales rep Mike Gedell was a pleasure to work with. My experiences at Browns afforded me professionalism, quality service and positive interaction. The sales rep Mike Gedell was a pleasure to work with. Mike went above and beyond to make sure the transaction was a smooth and wrinkle free process. Rich Ruhs who handled the finance aspect was also extremely professional and a pleasure to work with. Overall, I highly recommend Browns Jeep Chrylser and will most definitely continue to purchase vehicles through them. More
by ltuorto
Employees Worked With
Rich Ruhs, Michael Gedell, JOE GIUNTA
July 12, 2016
They said they had it and they did I wanted a red wrangler unlimited for my daughter. It's a simple request, nothing special. I called and visited no less than 12 dealerships. Some l I wanted a red wrangler unlimited for my daughter. It's a simple request, nothing special. I called and visited no less than 12 dealerships. Some lied and said they had it to get me in. Some said they can trade for it. The reality was no one had it and no dealers were trading. it didn't get better when I changed it to other colors. I called Browns, the told me what they had and it was true to their description. I did the deal in less than 6 hours including insurance binder. More
by ATC
Employees Worked With
Mel Blanco
