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Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
1,289 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,289 reviews
May 11, 2024
John at Browns is a class act! He made the process seamless and I drove off smiling ear to ear. Thanks again to everyone at Browns! He made the process seamless and I drove off smiling ear to ear. Thanks again to everyone at Browns! More
by Mike Starr
Employees Worked With
Johnathan Ytuarte, Angelo Contugo
May 09, 2024
Dave was the best! He helped us get the best deal on our new jeep! And knew and worked within our budget! Would reccomend Dave and The Browns team to anyone! He helped us get the best deal on our new jeep! And knew and worked within our budget! Would reccomend Dave and The Browns team to anyone! More
by Jeremy B
Employees Worked With
Dave Afanador
May 09, 2024
Steffani and Charles were so good. Steffani went above and beyond in helping us in every way...from giving us every last detail our incredibly inquiring minds wanted to know to settin Steffani went above and beyond in helping us in every way...from giving us every last detail our incredibly inquiring minds wanted to know to setting up our iphones with the car's system. Charles spent a lot of time explaining all things financial to us. Both were extremely helpful. More
by johnmain
Employees Worked With
Steffani Lanzarone, Charlie Kennedy
March 22, 2024
Tom was great to work with! Knowledgeable, listened to what we were looking for in a vehicle, clearly explained all our options. Would absolutely buy a car from him again! Knowledgeable, listened to what we were looking for in a vehicle, clearly explained all our options. Would absolutely buy a car from him again! More
by Ashleyrosado
Employees Worked With
Tom Barranco
March 21, 2024
Browns has always had a great reputation and my first experience purchasing a car there this week holds true to that. Both Rich my salesman and Charlie the finance manager were patient, accommodating an experience purchasing a car there this week holds true to that. Both Rich my salesman and Charlie the finance manager were patient, accommodating and make you feel welcomed. They were fair and matched exactly what I wanted. Their location is a bit of a distance from me, but well worth the trip. More
by alissa m
Employees Worked With
Rich McFarland, Charlie Kennedy
March 19, 2024
This is my 3rd time leasing a jeep grand cherokee from browns. Scott Noethinger made it an easy, painless and smooth transaction. I love my new jeep and would recomend seeing scott to all my friends and f browns. Scott Noethinger made it an easy, painless and smooth transaction. I love my new jeep and would recomend seeing scott to all my friends and family More
by hdelio314
Employees Worked With
Scott noethinger and brooke delio
March 17, 2024
my husband and I decided to take a trip one night to Browns. It was a friday night 8 PM. The Best bunch of Guys .Rich in Sales And the sales MGR Dan Feldman. Outrageous Challenger Hellcat LAST CALL Browns. It was a friday night 8 PM. The Best bunch of Guys .Rich in Sales And the sales MGR Dan Feldman. Outrageous Challenger Hellcat LAST CALL several of them to pick from. Had the Greatest Experience to deal with the best group of guy’s . Awesome, Awesome, Awesome!!!! 5 Star ******* More
by msballie
Employees Worked With
Rich and Dan Feldman , best Finance guy. The Best !!!!!!! 5 Star Hands Down😀
February 05, 2024
Aaron in service was awesome for an issue on my Ram truck due to flat battery. He squeezed me in without an appointment and did not charge me to resolve the issue due to flat battery. He squeezed me in without an appointment and did not charge me to resolve the issue More
by Dwhansen
Employees Worked With
Aaron
October 21, 2022
*BEWARE OF EXTRA REPAIRS AND QUADRUPLE BILL ESCALATION- THIS BUSINESS PREYS ON THE ELDERLY* On 10/19/2022 my 80 year old mother went for an oil change service on her Jeep, she was approached by Steven S THIS BUSINESS PREYS ON THE ELDERLY* On 10/19/2022 my 80 year old mother went for an oil change service on her Jeep, she was approached by Steven Shen with details of an oil leak that was found and quoted that the repair would cost $500 dollars. She asked for a discount and was offered 10%. She agreed to the repair. Upon pickup, which was delayed by the dealership after promising the work would only take a few hours, she was shocked to learn that the bill had increased to $2,195 dollars and many undiscussed and unauthorized services had been done to her vehicle, several of which were unnecessary as they had already recently been performed elsewhere. My mother attempted to dispute the extra charges but was forced to pay the bill as she needed her vehicle returned to her possession for important doctors appointments. When we went the next day to dispute these extra charges with Steven Shen, we were blatantly lied to with claims that he had gone thru every item on the list of charges and had gotten her authorization. We will be disputing these charges with the credit card company and have records to prove many of these repairs were not needed. Shame on this dealership for attempting to take advantage of an elderly woman with such grossly unethical and fraudulent business practices. The public should be warned to get quotes of work they authorize in writing so as not to be taken advantage of in this way. More
by JJohns81
Employees Worked With
Steven Shen
