Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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Leasing a 2016 Jeep Had a great experience working with James Salvatore, first obtaining a lease for my daughter, and today, for me. James listened to me and worked to f Had a great experience working with James Salvatore, first obtaining a lease for my daughter, and today, for me. James listened to me and worked to find the car that had what each of us wanted within the budgets we had set. My only issue was with the car when I went to pick it up. It was not even close to looking ready. After pointing out all the issues, the car was totally worked on until it was pristine. Have to shout out a huge thank you to Curtis who, along with James, made sure everything was perfect and that I was comfortable with how the car works as well as how it looks. Awesome treatment the entire time we were at the sales office. More
Love my Minivan! Rarely do I ever take the time to write a review. However, with such a big purchase I felt compelled to share my experience in the car buying process. Rarely do I ever take the time to write a review. However, with such a big purchase I felt compelled to share my experience in the car buying process. My wife and I decided we needed a minivan, and after narrowing it down, we agreed that the Chrysler Pacifica was the one we were going to purchase. Brown Chrysler was actually our first stop when looking (we went to a total of 5 different dealerships throughout the Nassau and Suffolk areas). Our first impressions were positive. We met with Sal and he was really easy to talk to and not at all pushy. He showed us a few cars but at that point we were just pricing things out. Fast forward a couple of weeks later and we knew we wanted to pull the trigger on a car but we wanted to make sure we were going to get the best deal possible. We went back to Browns and after some back and forth they delivered! Sal (and his manager) were able to match a really good price we got at another dealership and then gave us 2k more on a trade in. Honestly, I was extremely excited about the deal we got, plus the car was pretty sweet too. I just want to give a shout out to Sal again. He really did make the buying process as stress free as possible for us. He has a very laid back demeanor, which I appreciate , and he was very professional to work with. Thanks again Browns for all your help, you have made a customer very happy! More
They made the buying experience easy They answered my questions honestly ever when they know it wasn't they answer I wanted to hear. I went to a few other dealerships & they told me anyth They answered my questions honestly ever when they know it wasn't they answer I wanted to hear. I went to a few other dealerships & they told me anything to get me into the showroom & then tried to make me feel obligated to buy from them. More
The best salesperson in four dealerships Mel Blanco Nicole and I went to several dealerships and Mel Blanco met us at the door with a smile and willingness to help with all our needs. My wife and I got Nicole and I went to several dealerships and Mel Blanco met us at the door with a smile and willingness to help with all our needs. My wife and I got a quote and then shopped around elsewhere because you have to see what is out there in the market. When we returned Mel gave us more options when my wife notice the Jeep on the show room floor. He was very accommodating and professional. When we went to Ford we were met with a salesperson who only wanted to bad mou the competition. When we went to Chevy were did not even make it to the dealership showroom because of a rude salesperson basically saying that they were not getting into a truck with a dodge trade in, and 9k down with 500+ payment. Mel I would say was the driving force that made me come back to your showroom floor he was willing to answer all my questions and guide us thru the whole process, perfect etiquette, decorum, and professional. If Nicole and I could rate our experience with Mel would be 10/10 100%. I really appreciate the patience, and professionalism he extended to myself and wife. I am so happy with the decision we both made and purchased the best fit for our family, Thank you Mel Neal and Nicole Chakmakian Cell 631-405-8854 More
Great experience! I leased a Chrysler 300c today and worked with Timothy. Timothy was a great help and very knowledgeable. Overall my experience at Browns was very eas I leased a Chrysler 300c today and worked with Timothy. Timothy was a great help and very knowledgeable. Overall my experience at Browns was very easy. More
FAST EFFICIENT SERVICE PURCHASED 2016 JEEP CHEROKEE - SALESMAN SAL WAS FAST AND EFFICIENT. ALONG WITH EVERYONE'S ASSISTANCE COMPLETE PURCHSE WAS FINSHED IN A COUPLE OF HOURS PURCHASED 2016 JEEP CHEROKEE - SALESMAN SAL WAS FAST AND EFFICIENT. ALONG WITH EVERYONE'S ASSISTANCE COMPLETE PURCHSE WAS FINSHED IN A COUPLE OF HOURS AND I WAS DRIVING CAR OFF LOT IN 4 .5 HOURS More
Great customer service. Our third lease from Browns dealership Outstanding customer service. Friendly and professional sales and service personnel. I highly recommend this de Our third lease from Browns dealership Outstanding customer service. Friendly and professional sales and service personnel. I highly recommend this dealership. Tim was receptive to our needs and provided us with information to make our decision. More
More Mel, please! :-) This is our second vehicle purchase at Brown's. My fiance bought his new Ram 2500 there 3 years ago. We had such a great experience with Mel, that whe This is our second vehicle purchase at Brown's. My fiance bought his new Ram 2500 there 3 years ago. We had such a great experience with Mel, that when came time for me to purchase my jeep, we did not hesitate. Once again, he was awesome and he made this car-buying experience painless (which knowing me, is a miracle)! He was very patient with me. I didn't feel pressured at any point. And most importantly, he kept asking if I was happy at every step. I truly appreciated that! We would recommend Brown's to anybody who's interested in purchasing, and particularly refer them to our favorite salesperson. Mel's really great!!! Sam and Eric More
Painless & Easy Being a bit apprehensive about purchasing a new truck, but had my heart set on my jeep wrangler. Mel was fantastic about making my experience painless Being a bit apprehensive about purchasing a new truck, but had my heart set on my jeep wrangler. Mel was fantastic about making my experience painless and far less frightening. He was open to answer all of my questions, regardless of how silly they may have been and dealt with my indecisiveness, like a champ! My experience at the dealership was very positive, and I now have the car of my dreams! I have and will continue to recommend Brown's to fellow Jeep folk. More
Sleezy old school sales tactics Is there a way to give no stars? I spent the better part of an hour with an immature, inexperinced, sales rep named Tim who is being led and coached b Is there a way to give no stars? I spent the better part of an hour with an immature, inexperinced, sales rep named Tim who is being led and coached by a mysterious hidden manager who I can only imagine attended a 1980's error used car sale university and is still passing his dirty bag of tricks onto the next generation of "get rich quick" inspired young men who all need to be replaced with a website. I don't need anything more than a quote to my specificication of car and lease terms to be compared to 2 other dealers and a decision will be made. Instead Tim comes out with a folded piece of paper with a hidden number on it that he will only share when I have met some self imposed terms as if he woke up this morning and watched Wayne Brady on let's make a deal and thought this might be a usefull sales tactic to try out. He was silent and overwhelmed when I exposed his ill-conceived closing techniques for what they are and left him with what was behind door number 3, an empty chair, a lost deal, and his colleague chasing me out the door assuring me it must be some kind of miss communication. Do yourself a favor and skip this loser of a sales office. More