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Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
1,298 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,298 reviews
January 31, 2017
Excellent experience Brown's is friendly, helpful and courteous family owned dealership that really made us feel that we were an important, special customer! For us it was Brown's is friendly, helpful and courteous family owned dealership that really made us feel that we were an important, special customer! For us it was a good experience because we have not purchased a brand new vehicle since 1987. We were very comfortable being in the showroom, in the lot with all employees smiling with a greeting! More
by Pickup, retired15
Employees Worked With
William Neiham, Michael Gedell
January 30, 2017
Easy process Our lease was coming to an end on our Grand Cherokee that we previously got from there - had one payment left which they took care of. Got new Durango Our lease was coming to an end on our Grand Cherokee that we previously got from there - had one payment left which they took care of. Got new Durango- we love it. After test drive, was only there maybe 3 hours to do the whole process- Krystal- is new salesperson to this dealership but had a great experience with her. More
by Latoya
Employees Worked With
krystal lynch
January 26, 2017
Scammer When you walk into this dealership make sure you stay clear from this salesman. Went in to buy a vehicle and everything was going fairly smooth. Went When you walk into this dealership make sure you stay clear from this salesman. Went in to buy a vehicle and everything was going fairly smooth. Went to pick it up the next day and guess what? " Your credit was not as strong so we have to jack your payment up scam". Never mentioned anything on the phone and made me place insurance, plates, the whole nine yards then walked me over to "another room" like a scared dog. Didn't have the xxxxx to inform me on the phone or tell me when I got there that plans have changed. Then when I said that I was not going to take truck they held my down payment hostage for a week and half. I will NEVER buy a car/truck from this dealer EVER!!!! Went to Security Dodge and bought the same truck (credit not a problem) and was treated like a gentleman. BUYER BEWARE WITH THIS WHOLE DEALERSHIP!!!!! More
by unhappy fella
Employees Worked With
Michael Gedell
January 26, 2017
Outstanding service as usual ! We have been coming to Browns Jeep since 2004 when we purchased our first jeep. Since that time we have purchased three more Jeeps as well as several We have been coming to Browns Jeep since 2004 when we purchased our first jeep. Since that time we have purchased three more Jeeps as well as several of our friends that we brought in that also purchased two Jeeps. We will continue to come here to Browns for our future vehicles. Our salesman Mel was top notch too, made our experience pain free. More
by 2017 Jeep
Employees Worked With
Finance guy Chris , Mel Blanco
January 24, 2017
It was great I walked into service with my 2014 Jeep Grand Cherokee limited for an oil change and walked out with a 2017 Jeep Grand Cherokee limited. Mel Blanco wa I walked into service with my 2014 Jeep Grand Cherokee limited for an oil change and walked out with a 2017 Jeep Grand Cherokee limited. Mel Blanco was great. Paid attention to what I wanted and stayed with me through the entire process. Very friendly and knowledgeable on the truck. Would highly recommend Brown and Mel Blanco. Christine A Delach More
by snappfire92
Employees Worked With
Mel Blanco
January 20, 2017
My experience at Brown's I have been to many dealerships in the past and I would have to say that my experience here was great. From the moment we contacted them there were no I have been to many dealerships in the past and I would have to say that my experience here was great. From the moment we contacted them there were no hidden fees and I did not have to play the run around game of talking back and forth with the manager. My sales rep Belce Bolvadin was aces we told her what we wanted and she made it happen immediately. She even went as far as to locate the vehicle we were looking for in Connecticut and personally drive there and pick it up for us. More
by JeffreyRink
Employees Worked With
Belce Bolvadin
January 20, 2017
Very good experience at Browns Browns facility in Patchogue is very impressive, clean, orderly and welcoming, Our salesman, Tim Quintero was a pleasure to work with. He was very kno Browns facility in Patchogue is very impressive, clean, orderly and welcoming, Our salesman, Tim Quintero was a pleasure to work with. He was very knowledgeable, professional and efficient. Tom Reilly who worked up our lease was equally wonderful. We are 'old school' and like to deal with real people, look 'em in the eye and shake a hand. So hurray for Browns & their great PEOPLE! More
by D & L
Employees Worked With
Tom Reilly, Timothy Quintero
January 18, 2017
new lease Excellent sales service. No hype or pressure sales. Honest and upfront with information. Came in on day off so we could pick up our car. Excellent sales service. No hype or pressure sales. Honest and upfront with information. Came in on day off so we could pick up our car. More
by Angela1962
Employees Worked With
Bob Vestal
January 18, 2017
Great experience Went to see the car on Friday. Drove home in it on Saturday! Our dealer Belce was friendly and professional. Financial management found us a great pa Went to see the car on Friday. Drove home in it on Saturday! Our dealer Belce was friendly and professional. Financial management found us a great payment plan. They all made our car buying experience enjoyable and stress free. More
by Jmad21
Employees Worked With
Belce Bolvadin
January 13, 2017
Amazing Our experience was absolutely amazing. Ever person we encounterd was so good to us. They worked with us and got a great deal...thanks to Belce. Our experience was absolutely amazing. Ever person we encounterd was so good to us. They worked with us and got a great deal...thanks to Belce. More
by Tanya Divirgilio
Employees Worked With
Belce Bolvadin
