Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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leasing new 2017 Jeep everyone from the sales person to sales manager was wonderful. They went above and beyond to accommodate me. they assured me that they would make my w everyone from the sales person to sales manager was wonderful. They went above and beyond to accommodate me. they assured me that they would make my wife and I very happy with our selection. Top notch service. I would definitely recommend this dealership to all my friends and family. More
Nice place and good customer services They is only one thing to describe how good they are. They have one goal make the customer happy. Steven F was amazing with the manager John. They hel They is only one thing to describe how good they are. They have one goal make the customer happy. Steven F was amazing with the manager John. They help me take my Ram 3500 home the same day and so fast, I was surprise and very happy. Thank you so much, I highly recommend this dealership and Steven for the hard work you did! More
Happy! Had a great experience with “Browns Automotive Group” they gave me a great deal on my new truck! My sales man Steve Warshauer was awesome and easy to Had a great experience with “Browns Automotive Group” they gave me a great deal on my new truck! My sales man Steve Warshauer was awesome and easy to work with made me feel very comfortable throughout this whole process. More
Wonderful Experience!! The entire experience was wonderful from the moment I walked into the dealership. Steven was wonderful along with the manger John. I was coming out of The entire experience was wonderful from the moment I walked into the dealership. Steven was wonderful along with the manger John. I was coming out of a 5 series BMW where I had 9 payments left and was 8,000 miles over. I had been to many dealerships and no one was even coming close to the deal that they had given me! Steven is also helping me in making a smooth return of the car to BMW! Highly recommend this dealership and Steven! More
Rick resolved the service issue - Thank You. I had an issue with the service department when I brought my car in - without an appointment. Understanding that I didn't have an appointment - since I had an issue with the service department when I brought my car in - without an appointment. Understanding that I didn't have an appointment - since the car's brakes went unexpectedly - I knew I had to wait - the issue was that I wasn't able to find out when they would look at the car. My last review was based on that issue - however, Rick in service did actually step up to the plate and resolve the issue by keeping me informed of the situation and he had the car repaired at a very reasonable price. I appreciate the effort and am very pleased with his resolution of the issue. Sales still remains perfect - Charlie is the best. More
The service department is too busy, but they work hard The sales people are fantastic - very helpful and terrific - The service department could use some help - brought the car in - brakes went unexpectedl The sales people are fantastic - very helpful and terrific - The service department could use some help - brought the car in - brakes went unexpectedly so I didn't have an appointment - I understood that I had to wait for the repair but called 4 days later just to find out when the car MIGHT be looked at. The problem is they couldn't give me a day that it would be looked at. I think they need to hire more help - auto mechanics seem to be a rarity nowadays. Unfortunately, these car manufacturers are apparently not looking at the trend that the younger generation is not doing and probably will never do, any type of "hands dirty" work. They need to develop some sort of robot technology or create virtually repair free autos or this situation is going to get worse. More
Great experience Had a great experience overall, and Steve worked everyday to help me find the perfect car! I would definitely recommend Steve as a salesman and browns Had a great experience overall, and Steve worked everyday to help me find the perfect car! I would definitely recommend Steve as a salesman and browns dodge as a great place to buy a car ! More
2017 Jeep Grand Cherokee Timothy was our salesman. He was very knowledgeable of the vehicle and helped in every way possible so that car buying process was as smooth as can be Timothy was our salesman. He was very knowledgeable of the vehicle and helped in every way possible so that car buying process was as smooth as can be. Myself and my family have purchased a few cars from this dealership and we will continue to do so due to their overall great service. I recommend everyone to this dealership as they will not leave disappointed. More
Best Experience & Excellent Service Bob Vestal is an outstanding salesmen. I was looking through the lot at their inventory and Bob came over to me during his lunch to see if i needed as Bob Vestal is an outstanding salesmen. I was looking through the lot at their inventory and Bob came over to me during his lunch to see if i needed assistance. I've explained how I've been to numerous other dealers and was never approached or had to wait literally 20 mins for someone just to ask if i needed help. Bob approached me within 2 mins. I explained what i was looking for and even though Browns didn't have the car i wanted on the lot he sat with me and searched within a 100 miles until we found my truck. Everything was effortless and i was actually happy for once buying a new vehicle. No hassle, no BS. I told him what I was looking for with payments and he went above and beyond to make sure it was what i was comfortable with. I went in to do paperwork when the truck came in, and Bob explained everything that i had questions with. For the first time i left a dealership feeling that i wasn't robbed of my trade in and that i got the best price for my truck. I would recommend visiting Browns of Patchogue and asking for Bob Vestal. This is the only dealership i will continue to go to in the future. More
Excellent service Mike Gedell was my salesman and he is a pleasure to work with. I leased my fist truck with Mike and this is the second time I have worked with him. He Mike Gedell was my salesman and he is a pleasure to work with. I leased my fist truck with Mike and this is the second time I have worked with him. He does not try and pressure you into a purchase and was very patient in obtaining pricing on several different models for me. I will be leasing/buying my 3rd truck from him when this lease expires. More