Brown's Chrysler Dodge Jeep Ram

I love my Jeep :) ! I have been debating a new vehicle for months now. I came in and met with Belce and she listened to all of my concerns and matched me with the perfect I have been debating a new vehicle for months now. I came in and met with Belce and she listened to all of my concerns and matched me with the perfect vehicle almost immediately ! She was super helpful with showing me all my options and figuring out the perfect mileage & payment for me ! She did not make me feel pressured or rushed. The sales manager Mel & Rob Riker also spoke with me about my options and everyone was so friendly ! When it came down to finance Vince & Rich helped with my paperwork and made everything so easy and calm. Not the typical scary finance office, this was relaxed and FUN ! :) I highly recommend Browns. If you are getting a new vehicle most definitely come in and see Belce !! More

Best car dealer interaction I have had After briefly explaining my vehicle preference and how much I was looking to spend, Steve over at Brown's had a whole list of options for us to look After briefly explaining my vehicle preference and how much I was looking to spend, Steve over at Brown's had a whole list of options for us to look at. Steve then grabbed the keys to over a dozen vehicles and walked me through each one inside and out. He made the whole experience very enjoyable and was really committed to getting me into a vehicle I was happy with. After we checked out some options and I had narrowed it down to one or two, Steve went to check if there were any used inventory that just cane in and wouldn't be in the computer yet. Sure enough he found a 2014 Ford Focus with under 30k miles on it that I couldn't have been happier with. Steve went out of his way to have me spend less money, even at the expense of his own commission. I would highly recommend giving Brown's pre owned a look and would definitely recommend having Steve help you out. More

New 2017 Jeep! I went to get a new SUV and wound up liking the jeep grand cherokee limited, it was pretty expensive but Mike gave us such a good deal we couldn't pas I went to get a new SUV and wound up liking the jeep grand cherokee limited, it was pretty expensive but Mike gave us such a good deal we couldn't pass it up. The car had a scratch on it but Brown's said they would repair it for me or reimburse me to have it fixed. Got a seriously good deal on this car More

WORST shopping experience I've ever had Horrible service, Sell me a truck that doesn't pass inspection. Txt me to tell me it doesnt pass, Most inpersonable people I've ever met. Go down to t Horrible service, Sell me a truck that doesn't pass inspection. Txt me to tell me it doesnt pass, Most inpersonable people I've ever met. Go down to them after getting this text message, and ask for a manager. What a joke, manager will not speak to me, has a sales rep talk to me. Sales rep has no idea about my truck or why it won't pass. Tells me that they will help me get into another vehicle. Then goes to tell me that they have sold stolen vehicles in the past, so things like not passing inspection are common. Refund my deposit. I Call back next day to find out about another vehicle, they tell me they will call me back after looking at it. It's been two weeks. Management and staff are horrible. I do not recommend buying from them. Victor my sales rep was very nice, nothing against him. As of Management couldn't get a name, either way horrible customer service. More

2013 Ram 1500 waterpump I brought my Ram 1500 in to browns because the water pump was leaking. After they tried charging me 800 dollars to fix the truck I told them is should I brought my Ram 1500 in to browns because the water pump was leaking. After they tried charging me 800 dollars to fix the truck I told them is should be covered under warranty which it was. I was told by my night advisor Chris that the part was not in stock but the truck should be fixed and returned within 7 days time. The truck was at the dealership for 33 days. They gave me excuse after excuse about the part being on back order. No loaner car was offered or even available. I called the corporate office to try and help expedite the part delivery to the dealership. This was a complete waste of time because they did absolutely nothing to help,neither did the service manger. I asked about what the dealership or Ram corporate was going to do for me to make up for this huge inconvenience. The answer in the end was absolutely nothing. Finally after 30 days at the dealership I called the parts department to find out what was going on, a person behind the counter named Glen answered the phone and in a matter of 20 mins he called me back and said he was going to get me the part I needed, from another dealership. The best part was the when Chris my advisor tried taken credit for the part delivery. The truck was finally returned after 33 days filthy dirty and reaking like antifreeze. The radiator cap was lose and the transmission dip stick was stick out 6 inches from its correct position. This dealership is not built on trust and integrity, but rather lies and and a lack of appreciation for its customers. Not only will I never return to browns for anything at all, I would advise any person looking to buy a car or have one serviced that browns is not the place to bring their business. The experience was so bad I will probably never buy a Ram or Chrysler product again. More

leasing new 2017 Jeep everyone from the sales person to sales manager was wonderful. They went above and beyond to accommodate me. they assured me that they would make my w everyone from the sales person to sales manager was wonderful. They went above and beyond to accommodate me. they assured me that they would make my wife and I very happy with our selection. Top notch service. I would definitely recommend this dealership to all my friends and family. More

Nice place and good customer services They is only one thing to describe how good they are. They have one goal make the customer happy. Steven F was amazing with the manager John. They hel They is only one thing to describe how good they are. They have one goal make the customer happy. Steven F was amazing with the manager John. They help me take my Ram 3500 home the same day and so fast, I was surprise and very happy. Thank you so much, I highly recommend this dealership and Steven for the hard work you did! More

Happy! Had a great experience with “Browns Automotive Group” they gave me a great deal on my new truck! My sales man Steve Warshauer was awesome and easy to Had a great experience with “Browns Automotive Group” they gave me a great deal on my new truck! My sales man Steve Warshauer was awesome and easy to work with made me feel very comfortable throughout this whole process. More

Wonderful Experience!! The entire experience was wonderful from the moment I walked into the dealership. Steven was wonderful along with the manger John. I was coming out of The entire experience was wonderful from the moment I walked into the dealership. Steven was wonderful along with the manger John. I was coming out of a 5 series BMW where I had 9 payments left and was 8,000 miles over. I had been to many dealerships and no one was even coming close to the deal that they had given me! Steven is also helping me in making a smooth return of the car to BMW! Highly recommend this dealership and Steven! More