Brown's Chrysler Dodge Jeep Ram

I purchased a 2012 Chrysler Town and Country in Dec. 2011. Kevin Diaz was my salesman and he was wonderful. He treated me with respect and I felt no less valued as a lone female purchasing a vehicle. 2011. Kevin Diaz was my salesman and he was wonderful. He treated me with respect and I felt no less valued as a lone female purchasing a vehicle. In October 2012, I came in for my first service appointment. The evening hours were extremely helpful and the staff was informative, patient and caring. Upon checking out, I was asked why this was my first time back to the dealership for service. I informed the gentlemen that I had been in Manhattan over the past year managing my husband's brain cancer through Sloan Memorial Kettering, and that was the original reason for the purchase...a safe, comfortable vehicle for travel to the city. They immediately offered prayers, best wishes and encouragement to remain positive. I was so appreciative of their quality and speed of work, but most importantly, that they didn't treat me like a customer. They made me feel like an important part of the Brown's family. I have already recommended Brown's to others and wouldn't hesitate doing it again. Thank you for the positive experience. Sincerely, Susan Lasher More

The Salesman was terrific, polite and quite knowledgable. It was a real pleasure doing business with Brown's. I would highly recomend this Dealer to everyone. Thank You Jermal and thank you for the follow u It was a real pleasure doing business with Brown's. I would highly recomend this Dealer to everyone. Thank You Jermal and thank you for the follow up telephone call. More

Working with TJ was great. He's a very down to earth guy very professional and will give you the honest truth. He made the sale go so smooth. very professional and will give you the honest truth. He made the sale go so smooth. More

the complication of terminating a lease early as well as over mileage was my concern. chris lien worked out options for me which were easy to follow and allowed me to choose the best option. very well sa over mileage was my concern. chris lien worked out options for me which were easy to follow and allowed me to choose the best option. very well satisfied. More

I have Been on a car Hunt for almost four months Brown's Jeep helped me right into my price range and took in to consideration everything I said, I felt safe and in good hand at Brown's Jeep helped me right into my price range and took in to consideration everything I said, I felt safe and in good hand at Brown's More

I purchaaes a new 2013 jeep wrangler sahara unlimited .. chris lien Made the purchase very easy and enjoyable ..would highly recommend Chris and the dealership ... chris lien Made the purchase very easy and enjoyable ..would highly recommend Chris and the dealership ... More

Mike and Vincent went above and beyond what any other salesman has done at any dealer ever. Their laid back approach and honesty are not something you find at car dealers. I sold cars for a few years and salesman has done at any dealer ever. Their laid back approach and honesty are not something you find at car dealers. I sold cars for a few years and really didn't like the experience. Dealing with these two made me realize I must have been at the wrong dealer. I would recommend everyone give these guys a chance when they are looking for a new car. More

I had a 5 year old car with very low miles on it and in very good mechanical condition. It did need some minor body work & I had a little over a year left on the payments. I only wanted to get rid of it be very good mechanical condition. It did need some minor body work & I had a little over a year left on the payments. I only wanted to get rid of it because I was having financial problems & was looking to lower my payments. A friend of mine had purchased a new Jeep from Brown's & was very satisfied with his buying experience. I looked through Brown's internet sales & saw a vehicle that really interested me. The price was a little high, but they were offering a $1000 discount if financing was done through them & a special internet price. I inquired about the vehicle on a Thursday nite & received a call the next day from internet sales asking me if I was still interested in the car. I said yes & an appointment was set for later that day when I got off from work to see & test drive the car. I arrived a few minutes before the agreed upon time & ended up waiting over 1/2 hour before being waited on. Rich L finally came over & apologized for the wait. ( Then came the good news? ) He told me that the car had all ready been sold & blamed internet sales for being inept. I am a very patient person so I asked what he was going to do for me. He showed me a few other cars, same model, with various mileage. I finally settled one one with about twice the mileage as the one I was interested in. We settled on a price, but the amount that he was offering me for my trade was very low. His reasoning being that the car was in good shape, but old. I went along with him & agreed to buy the car. I went the next Monday to pick up the car. The car was written up for over $600 more than we had agreed on & I was talked into buying an extended warranty because it would lower my interest rate. I had someone check out what they were selling my trade in for. They were asking more than twice what they gave me for it, & their internet price was about $1200 less than their asking price. Never buy a car when you are tired or under pressure. ( Also when I went to pick up the car I was not shown how anything worked, the valve caps were missing. I had to replace the rear wiper after 3 weeks. Car is supposed to be a Certified Pre- Owned. The car was super clean except for a tooth pick & floss picks in the glove dept.) More

We had prior knowledge of the Chrysler Town & Country Touring Van being a quality car. Brown's sales personnel were very courteous, knowledgeable, and straightforward. There was no high pressure sales Touring Van being a quality car. Brown's sales personnel were very courteous, knowledgeable, and straightforward. There was no high pressure sales or haggling over the price. Brown's sales personnel worked with me to come up with the best possible price. Honoring USAA New Car Buying Service Internet Certificate for "Guaranteed Low Price" was a big plus. Our entire car buying experience was so good at Brown's that we plan to go there first for our next automobile purchase. More

I said something to my wife as we were finishing up the purchase of her 2012 Fiat 500 Pop...."I have never had such an easier car buying experience in my life." She agreed. From the minute we walked into purchase of her 2012 Fiat 500 Pop...."I have never had such an easier car buying experience in my life." She agreed. From the minute we walked into Browns we were helped without pressure. Kevin Birmingham answered every single question we had, he is a well of knowledge when it comes to the Fiat brand. I was happy to talk to him and see his enthusiasm for cars in general. Financing was a breeze, delivery was on time, car was prepped perfectly. No complaints. Now I just need to figure out a way to buy another Fiat, this time a Fiat Abarth! Thanks Kevin and Browns Fiat 112. You have earned yourself some new and happy customers. -Steve and Maryrose Evans, Patchogue NY- More