Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
Filter Reviews by Keyword
By Type
Showing 1,284 reviews
Had no intention of getting a car. Just went to look at prices. Had been to one dealer and had planned to visit another. I also had planned on using the mother of a friend of mine as my salesperson. Fou prices. Had been to one dealer and had planned to visit another. I also had planned on using the mother of a friend of mine as my salesperson. Found out she retired. Ended up be help by Jermal (Mel) Blanco. Glad I did. Great guy. Friendly and not pushy. Didn't BS me or fast talk me. Asked me my needs and what I was looking to pay. Got me a great deal on a new Jeep Grand Cherokee and made me forget I had planned on going to another dealer. Had service department install the trailer hitch on the vehicle and called my insurance company for me. When I went to pick up the vehicle, he even bought girl scout cookies from my daughter. My wife is on her fourth Jeep and I'm pretty sure she will be going to Mel. More
I have to say that this has been the BEST car buying experience I have ever had. Jermal was the MOST helpful salesman - from the first phone call when we discussed our requirements to completing the de experience I have ever had. Jermal was the MOST helpful salesman - from the first phone call when we discussed our requirements to completing the deal - EVERYTHING was smooth and BETTER than promised. The sales managers were direct and honest and gave us the best deal they could right away. My questions were answered and when I went to the Finance manager everything was exactly as promised. I live almost one hour away and it was worth the drive - we got the car we wanted at a price that was fair! EXCELLENT salesman and dealership. More
I just brought a new 2013 jeep Cherokee Laredo , I was looking for vehicle with select terrain , and they had one in stock , traveled over 60 miles from queens New York . Well worth the trip , I spoke looking for vehicle with select terrain , and they had one in stock , traveled over 60 miles from queens New York . Well worth the trip , I spoke to Jim Rodgers for new sales and rich ruhs for finance , the car and people at Browns jeep Chrysler dodge make buying a jeep , worth it . More
From the minute my wife and I walked into the dealership we felt welcomed. Everyone was extremely helpful and friendly. My salesperson, William Reilly, did not push me or hurry me to make a decision. He we felt welcomed. Everyone was extremely helpful and friendly. My salesperson, William Reilly, did not push me or hurry me to make a decision. He gave us all the time we needed. We left there feeling good and not pressured. We were there a total of 5 hours and not once did the salesperson make us feel uncomfortable. He answered all of our questions and gave us "the time of day. " He treated us like a friend rather than a customer. I would recommend this dealership to anyone. Thank you for a very nice experience. I also wanted to thank Mike Pellegrino and Bill Neikam, they were also very helpful in our purchase of our truck. They were also a very big part of our pleasant experience at Browns. Thank you again we really enjoy the truck (so far) Mr. and Mrs. Randall Koeper More
My husband and I just purchased 2 new vehicles from Browns in December of 2012. We were very happy with the service we received. Brendan Egan was very friendly and was able to answer all our questions Browns in December of 2012. We were very happy with the service we received. Brendan Egan was very friendly and was able to answer all our questions about the vehilces. He explained all about the service dept. and how it works. The day my husband and I picked up our 2 new vehicles he took his time and expalin all the features in both my car and my husbands truck. He actually set up my phone to work with the blue tooth. I would definitly recommend Browns to my friends and family. In the future when we are ready to purcahnse another vehicle I would definitly return to BROWNS. More
Yesterday, I picked up a new 2013 Jeep Wrangler Sahara Unlimited that Sal DiStefano sold us. This is my 4th Jeep Wrangler, and the 3rd one I purchased at Browns. I made the mistake of buying my 3rd Wrangl Unlimited that Sal DiStefano sold us. This is my 4th Jeep Wrangler, and the 3rd one I purchased at Browns. I made the mistake of buying my 3rd Wrangler at a competitor, simply because it was closer to where we moved, and closer to work. Going to Browns is WORTH the trip to Patchogue even if you do not live nearby. What stood out most about Sal was that he was easy to work with and patient in showing us all of our options. Yesterday when I finalized my paperwork with the bank and picked up my car, Sal's service did NOT end. Most salesman would have moved on because the "sale was closed" and would have just showed you to your car and handed over the keys. Sal jumped in the car and walked me through all of the features and what was new compared to my previous Wrangler and connected my phone to the car. He pointed out features that I did not even know my last Wrangler had, because the other dealership's salesman did not take the time to show me. Overall my experience was EXCELLENT! I highly recommend Browns Jeep, and I highly recommend you work with Sal DiStefano! -Christine Q in NY More
Great experience all around. Third car I have leased from Browns and Rich, happy everytime. Rich Roberts is and honest no nonesense car salesman. Never pressures the sale. Browns and Rich, happy everytime. Rich Roberts is and honest no nonesense car salesman. Never pressures the sale. More
we had a great experience dealing with TJ and the finance staff, the whole transaction was quick and without issue. from the time we walked in until the time we drove out we were treated with kindness and re staff, the whole transaction was quick and without issue. from the time we walked in until the time we drove out we were treated with kindness and respect the likes of which i've never experienced at any other dealer, so much that our son went there the next day to lease a new car also. we look foward to dealing with TJ and the rest of the staff again in the future. More
Terrific salesmanship with a great emphasis on customer loyalty. I have been here before and they really take care of you. The price was right on the mark as well. loyalty. I have been here before and they really take care of you. The price was right on the mark as well. More
I shopped around numerous dealerships and found Browns, particularly Mel to be the best by far. Even though I can be difficult at times, Mel remained even keeled and always answered my questions in a prof particularly Mel to be the best by far. Even though I can be difficult at times, Mel remained even keeled and always answered my questions in a professional manner. He is a true gentleman and good person. Mel not only met my "number" but also made the process smooth. Hopefully I will enjoy my new Ram as much as Mel enjoys his job. Jim Saladino More