Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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Greatest Walked in just to get quote on a Ram 1500 and left with it. Thanks to the help of Steven Warshauer the sales manager. Great customer service and didn’ Walked in just to get quote on a Ram 1500 and left with it. Thanks to the help of Steven Warshauer the sales manager. Great customer service and didn’t feel obligated to anything. He made me,wife and kids feel right at home. Kids got paper and pen to keep entertained while we waited. Wanted to stay with in a budget and thanks to Steven and manager was able to take the truck next day. Great team make you feel at home. More
Excellent dealership and experience. This dealership is without a doubt one of the best. The staff is knowledgeable, friendly, courteous, and they make you feel at ease during every step This dealership is without a doubt one of the best. The staff is knowledgeable, friendly, courteous, and they make you feel at ease during every step of the process. Few dealerships instill a sense of trust and confidence. This one does. The sales rep Steven Warshauer made the experience one of the best I've had. He is a cut above the rest. He takes the time to answer every question, get additional information, and in general to ensure that you get the vehicle you want. He made me feel like I was the only customer he had, which was certainly not the case during a busy sales event. I was impressed with his professionalism and attention to detail. Vince Ciuffo, the Business Manager, is also a tremendous asset to the dealership: trust and confidence again. The service department at this dealership is also open until midnight on weekdays, making the maintenance process / options better than any other dealership I've dealt with. I'd gladly recommend Brown's Jeep Chrysler Doge in Patchogue to anyone. More
Always coming back to Browns! This is my third jeep. Second purchase from Brown’s. They had exactly what I wanted. They worked with me and I just brought my new jeep home tonight. This is my third jeep. Second purchase from Brown’s. They had exactly what I wanted. They worked with me and I just brought my new jeep home tonight. I’m loving it! More
Jeep lease My experience at Browns Jeep was a pleasant non pressure journey Roc was fabulous in every way, courteous, patient, polite eager to please with a gre My experience at Browns Jeep was a pleasant non pressure journey Roc was fabulous in every way, courteous, patient, polite eager to please with a great sense Of humor! I would send anyone to visit and know that they will be taken care of. Definitely would recommend! More
New car purchase! Had an unbelievable experience buying our 2018 Pacifica from Browns! From our salesperson, Roc to the manager Mel B, to financing, everything went jus Had an unbelievable experience buying our 2018 Pacifica from Browns! From our salesperson, Roc to the manager Mel B, to financing, everything went just right. No surprises just great customer service!! No pressure and got the job done!!! More
Great Experience for Jeep Wrangler Unlimited Purchase Mike was great from beginning to end. He helped me find the exact Jeep that I wanted and even traveled out of state to swap it out. That’s really goin Mike was great from beginning to end. He helped me find the exact Jeep that I wanted and even traveled out of state to swap it out. That’s really going above and beyond. I stop in to chat with him any time I’m there for service because he’s a great guy as well. Would recommend anyone to do business with him and Browns. More
Service Terrible service. My truck was recently inspected and my power steering fluid reservoir was empty. Which it was never checked during the inspection. I Terrible service. My truck was recently inspected and my power steering fluid reservoir was empty. Which it was never checked during the inspection. I called the dealer to speak with the service manager to help resolve this issue, and he pretty much told me there is nothing he could do. He advised he couldn’t determine if it was a miss on their end or a leak. Instead of trying to resolve the issue he was not trying to take any responsibility to help resolve my issue. I bought my truck here and expected much better service. I will never go back here again. such a disappointment and horrible customer service skills. The receptionist on the phone gave me an attitude when I tried to reach him and I was sitting on hold multiple times to be told he wasnt available. Leaving the dealer after my inspection I couldn’t exit because a deliver truck was blocking the exit. His response to this was “it’s a deliver, it happens” My husband then went to buy the fluid and the parts associate almost gave him the wrong fluid. Luckily he has knowledge of cars and asked the associate if this was correct for my make and model and then they checked on the computer and found it was incorrect. More
Flawless Experience My wife and I had our hearts set on one particular Durango. We decided if we couldn’t have that ONE we wouldn’t get one at all. The sales and general My wife and I had our hearts set on one particular Durango. We decided if we couldn’t have that ONE we wouldn’t get one at all. The sales and general managers essentially “rabbits out of their hats” to make it happen.We couldn’t be happier with our new Durango and at the exact payment we could afford. We’ll never shop anywhere else!! More
Great experience! Steve Warshauer assisted me with leasing my new 2018 Jeep Compass. I had a great and easy experience. He was very helpful. I would highly recommend. Steve Warshauer assisted me with leasing my new 2018 Jeep Compass. I had a great and easy experience. He was very helpful. I would highly recommend. More
Car purchase Met with Angelo and finalized the deal with mike the following week. Both were super nice. For every issue or question I had, mike was attentive and Met with Angelo and finalized the deal with mike the following week. Both were super nice. For every issue or question I had, mike was attentive and answered my concerns. There was no pressure at all, and I was given all the time I needed to check the car thoroughly over. Great dealership, great cars and great people. Thank you guys!! More