Brown's Chrysler Dodge Jeep Ram
Patchogue, NY
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Friendly, Professional, Excellent Service Steve Javitz was the first person I met as I walked into the Brown's Jeep Chrysler Dodge dealership. He is very friendly and personable. He helped m Steve Javitz was the first person I met as I walked into the Brown's Jeep Chrysler Dodge dealership. He is very friendly and personable. He helped me from start to finish in leasing a beautiful Jeep Grand Cherokee and we couldn't be happier with the experience. We had never leased a vehicle before and he explained the entire process, as well as the benefits of leasing. I would recommend Steve in a heartbeat, (and actually already have) to anyone looking for a new car. His professionalism and knowledge, sprinkled in with a lot of humor, can't be beat. In the future, when we need another car, we will go to him first. More
Excellent professionals all This dealership deserves my highest rating Because my salesperson was truly a concerning person he loves his position and he listen to our concerns a This dealership deserves my highest rating Because my salesperson was truly a concerning person he loves his position and he listen to our concerns and answered our questions. More
All around good dealership.. quick, friendly, fair deal Mike and rob were very knowledgeable and personable. They were also efficient and got me in the exact car I wanted as quickly as possible. Mike and rob were very knowledgeable and personable. They were also efficient and got me in the exact car I wanted as quickly as possible. More
Service Absolutely atrocious experience. Customer waited for 1.5 hours after the scheduled evening appointment for a "quick repair" and "we will get you righ Absolutely atrocious experience. Customer waited for 1.5 hours after the scheduled evening appointment for a "quick repair" and "we will get you right in" (the problem was diagnosed at a prior service visit) before I queried the service manager as to why my car was still parked outside the service bay. No communication with the customer until I walked up to the desk and asked about the delay. The service technician hadn't even looked at my car yet as "2 techs were out". Shouldn't that communication have been a priority before I lost 3 hours of my day?!??! Terrible customer service as they apparently do not care to inform their customers about work related delays or make an effort to reschedule before the day is lost. More
Excellent experience. No pressure- informative/consultative We worked with Steve Warshauer and are glad we found him. We landed at Brown's after going to several other Jeep dealers and just having a miserable We worked with Steve Warshauer and are glad we found him. We landed at Brown's after going to several other Jeep dealers and just having a miserable car buying experience. Steve and the Brown's team made the entire process enjoyable. We came in around noon and drove away with the Jeep we wanted, at the price we wanted, at 5pm. Highly recommend you stop at Brown's and ask for Steve. More
Quick and easy Great service, friendly atmosphere, and overall fantastic and painless experience. Charlie is the man. I really don't know anything about cars and he Great service, friendly atmosphere, and overall fantastic and painless experience. Charlie is the man. I really don't know anything about cars and he was very knowledgeable and helpful sitting there showing me things on his computer and explaining to me what it all meant. I was very appreciative for all the help he was and constantly keeping in touch with me on all the progress and letting me know everything right away. Overall Charlie's the guy to go to to get a car. More
Belce and Brown’s Jeep Chrysler Dodge set the bar high My husband and I were shopping around for a pre-owned Wrangler and were blown away by the customer service we received here. Belce is the warmest, kin My husband and I were shopping around for a pre-owned Wrangler and were blown away by the customer service we received here. Belce is the warmest, kindest and most honest car dealer I have ever met. She made the whole process smooth and easy for us. We never felt pressured or manipulated in any way. If I didn’t buy a car last year, I’d be seeing her tomorrow to get me into a new one. My husband and I are going to be loyal customers here from here on out. If you want to buy a new or used car and want to have the most pleasant buying experience, Belce is who to call! More
No Pressure, Listens to what you want I was greeted by Steve W. He listened to what I was interested in and worked with me to find what I wanted, there was no pressure to look at or accep I was greeted by Steve W. He listened to what I was interested in and worked with me to find what I wanted, there was no pressure to look at or accept something that was close to what I wanted. It was the first time in 35 years of car buying that a salesperson has not tried to tell me what I wanted. When it came time to price there was minimal back and forth and we were able to come to a very satisfactory agreement with the help of Rob. Steve W. was professional and respected my thought and opinions. I would highly recommend Steve W. to anyone who is looking to purchase a vehicle at Brown's, he is a highly knowledgeable and caring salesperson who is willing to take the time and put in the effort to find you exactly what you want. More
Seamless!!! I walked in to trade in my lease and lease another Jeep... It was by far the most painless experience I have ever had in working with a dealership. I I walked in to trade in my lease and lease another Jeep... It was by far the most painless experience I have ever had in working with a dealership. I started with Justin who was amazing, literally did everything from start to finish. Mel was the manager on that day and was able to accommodate all of my needs without an ounce of hassle. My wife and I were treated with the utmost respect and we never felt pressured. I HIGHLY recommend this team in the future. Justin Roc and Mel the manager were amazing! More
Easy, friendly, no pressure I purchased a used vehicle from the Truck center, I was approached by Nick Brodeur who was the most genuine salesman I’ve ever had the pleasure of dea I purchased a used vehicle from the Truck center, I was approached by Nick Brodeur who was the most genuine salesman I’ve ever had the pleasure of dealing with. He was so down to earth and knowledgeable. He never made me feel uncomfortable or pressured throughout the whole process. I would absolutely recommend Browns & Nick to all of my friends and family. I love my new car! Thanks Browns!! More