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Brown & Wood Inc.
Greenville, NC
176 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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176 Reviews of Brown & Wood Inc.
November 21, 2023
The dealership team provided courteous and professional experience. They offered very fair pricing on my trade-in and on the used vehicle I purchased. I have bought many cars, over my lifetime, and would experience. They offered very fair pricing on my trade-in and on the used vehicle I purchased. I have bought many cars, over my lifetime, and would highly recommend Brown & Wood. More
by CD
Employees Worked With
Trenton
November 21, 2023
My husband and I had been looking within a two hundred mile radius of our home in Virginia Beach, Virginia to find the specific vehicle we were looking for (2024 CX5 Turbo Premium in Mica Blue). After fi mile radius of our home in Virginia Beach, Virginia to find the specific vehicle we were looking for (2024 CX5 Turbo Premium in Mica Blue). After finding a match at Brown & Wood Mazda, I sent over an inquiry and Stacy responded. Although that vehicle didn't work out ("in transit with no definite date of arrival"), Stacy worked with Dwayne and they found an alternate (even better - higher end model, Turbo Signature in Mica Blue) for us and worked some serious magic to get us into it. This team TRULY works together to make the customer feel like a priority and to put the deal together. I consider myself to be a hard negotiator, and Stacy and Dwayne worked with us and gave us a really good deal on our new vehicle. We drove 141 miles each way to go to this dealership to purchase our new car from them, bypassing all of the local or closer Mazda dealers to buy from them. Stacy and Dwayne did all of the preliminary paperwork to be ready for our arrival since we were traveling so far to buy from them, and had us ready to meet Micah, who finished the financing portion of the deal (with no pressure or games, what a welcomed touch to the finish line). He had us sign and out the door. We were at the dealership, start to finish in less than two hours. THANK YOU TO THE ENTIRE TEAM FOR MAKING OUR REPLACEMENT 2024 MAZDA CX5 TURBO SIGNATURE BUYING EXPERIENCE SUCH A PLEASURABLE ONE (we replaced our 2019 with a newer model). We would make that drive again and again to work with such a wonderful team of professionals. We will see you next year when its time to change the oil and get some more of that great Carolina bbq!! All the best, Tammy and Mike Hamrin, Virginia Beach, Virginia More
by Tammy Hamrin
Employees Worked With
Stacy Barrett - A+ TOP NOTCH, Dwayne and Mikah, also A+ to work with
November 16, 2023
Professional, courteous, efficient, knowledgeable and reliable customer service. I highly recommend this dealership to anyone for their next vehicle. reliable customer service. I highly recommend this dealership to anyone for their next vehicle. More
by stevemag1
Employees Worked With
Joshua Robertson
November 03, 2023
I called service and requested an oil change and inspection. No inspection on paperwork at dealership. My appointment was 8:30am, I didn’t leave until almost noon. I was the second car there that pu inspection. No inspection on paperwork at dealership. My appointment was 8:30am, I didn’t leave until almost noon. I was the second car there that pulled up that day. The service advisor communicated to me that it took to long. I shouldn’t have wait almost 4hrs and still get my oil change and a inspection. I received an email from the service team to confirmed that I wanted an oil change and inspection. More
by Bill
Employees Worked With
Tim Mirra and Bryce Mendyk, Jeff Stein
October 13, 2023
Everyone was very helpful & informative especially Tim Conyers & Micah, I can't remember his last name lol, but all of them are really good at what they do. Highly recommended. Conyers & Micah, I can't remember his last name lol, but all of them are really good at what they do. Highly recommended. More
by Candy
Employees Worked With
Tim Conyers, Micah, Jeff Stein
October 08, 2023
Everyone especially Tim Conyers were very knowledgeable, helpful and informative . I would recommend Tim Conyers and Brown & Wood to anyone looking to buy a vehicle, helpful and informative . I would recommend Tim Conyers and Brown & Wood to anyone looking to buy a vehicle, More
by Beverley
Employees Worked With
Tim Conyers & CT
October 06, 2023
I had a great experience when purchasing the vehicle and that's where it stops. I got home and the bed cover would not open. So, I scheduled an appointment. I took it in and the first words out of the techn that's where it stops. I got home and the bed cover would not open. So, I scheduled an appointment. I took it in and the first words out of the technician's mouth was we knew about the issue. I didn't say a word and left it for them to fix. They called a few hours later and said a part came in to fix the battery they needed to install. I didn't order a part and knew nothing about it. They asked to keep it overnight and I said yes. Today i call about it and they want to keep it until Monday but were not going to ask and now I don't have a car. Who sells a vehicle and doesn't disclose the issues a BRAND-NEW truck has. More
by jason
Employees Worked With
Jeff Stein
October 03, 2023
Received excellent customer service,the dealership is very nice our salesman was very helpful and professional and took his time helping us with our purchase very nice our salesman was very helpful and professional and took his time helping us with our purchase More
by Bbc2050123
Employees Worked With
Joshua Roberson my salesman, Jeff Stein
