Brown & Wood Inc.

Brown and Wood service is second to none when it comes to professionalism and customer care! They go above and beyond when it comes to diagnosing and fixing my vehicle issues! They make it so easy to have s professionalism and customer care! They go above and beyond when it comes to diagnosing and fixing my vehicle issues! They make it so easy to have service down on my vehicle from shuttles to loaners…thank you Brown and Wood! More

Just wanted guys in service at Brown & Wood GMC to know how much I appreciated them taking care of me when I recently had my Yukon serviced! Not only did Teric do a great job in checking me in quickly but how much I appreciated them taking care of me when I recently had my Yukon serviced! Not only did Teric do a great job in checking me in quickly but he also kept me updated on my car’s progress. I needed to be out pretty quickly for other appointments that day and the service team didn’t let me down! Thanks also to Timothy for checking me out quickly and retrieving my vehicle. Everyone was super friendly even though it appeared to be a very busy day! Thank you all! Nina Stallings More

Very professional and courteous service from Tim the salesman and the rest of the staff. Thanks for the memorable experience! salesman and the rest of the staff. Thanks for the memorable experience! More

They are always very friendly and are good listeners. They are easy to understand when explaining what they did while servicing your car. They are easy to understand when explaining what they did while servicing your car. More

This was the most friendly car dealership I have ever been in. Everyone made me feel comfortable, not pressured, and informed during every step of my purchase. been in. Everyone made me feel comfortable, not pressured, and informed during every step of my purchase. More

Brown &Wood have employees that is well trained in their in their profession thank you. in their profession thank you. More

Our family has been a customer of Brown & Wood for many years. Our most recent visit was like all other visits, whether it was for purchase or service. Always courteous, professional, knowledgeable, and ef years. Our most recent visit was like all other visits, whether it was for purchase or service. Always courteous, professional, knowledgeable, and efficient. We feel like our time is valuable to all team members. We were in and out quickly. If we ever see the need to buy another car, there's no doubt that we will return to Brown & Wood. More

I had a pleasant experience at Brown & Wood Inc. I bought a used Silverado and it was exactly what I wanted. I bought a used Silverado and it was exactly what I wanted. More

Took our 2021 Mazda CX-9 in for regular oil change & tire rotation. Service was timely & personal were friendly and professional. The next week the oil light came on while riding. When we took it back in we rotation. Service was timely & personal were friendly and professional. The next week the oil light came on while riding. When we took it back in we were told there was a service bulletin on this issue but B &W did not have the tool necessary to fix it. When we took it to New Bern Mazda they found the engine was a quart low. They filled the oil and asked us to come back in 1000 miles to check for a leak or burning oil. The oil light came on while going to New Bern but not on my way back to Winterville. Doesn’t ensure confidence in B & W Mazda service. More

They do all they can to give you a positive experience. Squeezed me in for service with a short time frame and adjusted the fee. Excellent service and sales. My 2nd Caddy with them. Highly recommend!! Squeezed me in for service with a short time frame and adjusted the fee. Excellent service and sales. My 2nd Caddy with them. Highly recommend!! More