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Brown & Wood Inc.

Greenville, NC

4.5
179 Reviews

329 Greenville Blvd SW.

Greenville, NC

27834

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179 Reviews of Brown & Wood Inc.

October 09, 2021

Love my vehicle (Mazda CX-5). Would not buy from Dion again to save my life. He mocks people who are vaccinated and spreads misinformation on his social media. Just look at his FB page. Can’t believe Bro More

by msm0923
Recommend Dealer
No
Employees Worked With
Dion
Oct 11, 2021 -

Brown & Wood Inc. responded

Thank you for your review. Brown & Wood does not support any personal social media postings or subject matter for employees. We have had a conversation with Dion to reach out to you and apologize if anything that offended you. We hope there is a clear understanding that we value you as a customer and would like to remain your first option for any and all automotive needs. Thank you, Jeff Stein

Oct 11, 2021 -

msm0923 responded

If Brown and Wood does not support personal postings then employees should not add customers to their personal social media pages. When employees use their personal page as a business/referral page, they are representing Brown and Wood with every post they make. Keep business and personal separate if you’re going to attack groups of people on your personal page.

August 18, 2021

I just want to thank all of those that helped my wife and I get into a car that we really like. Joshua, CT Mica and the young lady that helped in setting up the technical thing inside of this new Buick. More

by mrduck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Stein
Aug 20, 2021 -

Brown & Wood Inc. responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2021

Our daughter was quoted a price for a vehicle in a text by a salesperson from Brown & Wood. Salesperson confirmed the quote & when we called & spoke to Financial manager a few minutes ago, we were informed More

by Jladson1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Upon contact
Jul 29, 2021 -

Brown & Wood Inc. responded

Thank you for taking the time to complete a review. Please contact me as soon as possible to review the complaint as I'd like to hear your from you and possibly resolve the issue. Thank you, Jeff Stein 252-355-6080

July 06, 2021

I recently purchased a used 2010 Toyota Tacoma from Brown and Wood. On the way home with it I had some issues. The following week I reached out to frank who was my salesman, and CT, who is the one of the m More

by Tom Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CT and Frank , Jeff Stein
Jul 12, 2021 -

Brown & Wood Inc. responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!

May 02, 2021

Dishonest on deal where HUGE deposit was accepted and processed. GREED AND $$$ won ultimately by owner himself!! How sad and disappointing that a Dealership would lower themselves to this type of behavio More

by PorscheDiana
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Stein
May 03, 2021 -

Brown & Wood Inc. responded

PorsheDiana, Thank you for the information and I would like to speak with you about your negative experience at Brown & Wood. Please call (252)355-6080 or email me jstein@brownandwoodauto.com.

May 04, 2021 -

Brown & Wood Inc. responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Please contact us at (877) 695-9262 when you have an opportunity, and we will be more than happy to try and turn your experience around.

January 03, 2021

Great service. Great staff. Great dealership. This dealership has been here since the 1930’s. How many others in Greenville can say this. Owners are the best. Donnie Wilson. More

by dwwkp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All service writers!, Jeff Stein
May 04, 2021 -

Brown & Wood Inc. responded

Hi there, thank you so much for your positive comments about Brown & Wood, Inc.! Feel free to reach out to us if you need anything. Have a wonderful day.

December 09, 2020

I brought my first gmc truck from brown & wood about 2 weeks ago everything went smooth. If could give a 10 star rating I would. More

by King Darius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stein
May 04, 2021 -

Brown & Wood Inc. responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 26, 2020

Always a good experience Always prompt and provide great customer service. I am always kept in the loop on the status of my vehicle repair. Everyone is very friendly. More

by mosak4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Gray, Larry Phillips, Jeff Stein
March 19, 2020

Very professional ,Service Department completed work in a timely manner . Jeff answered all my questions. Very pleased with the teamwork from beginning to end. Thank you More

by Barnes
Recommend Dealer
Yes
Employees Worked With
Jeff Stein
March 01, 2020

A great place to buy a new vehicle! Brown & Wood is a great place to buy a new vehicle. I received a good trade in value for my old vehicle and the staff was very helpful in accommodatin More

by Zack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brown, Jerome Edmondson, Michael Duke
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