
Brown-Daub Kia
Easton, PA
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3,068 Reviews of Brown-Daub Kia
Walter is great to work with but the policy’s of the dealership is not fair. When you bring your car in at 7am and you don’t get your car back until 4pm because you are not willing to sit there for a dealership is not fair. When you bring your car in at 7am and you don’t get your car back until 4pm because you are not willing to sit there for a couple of hours while they service your car is wild. So you’re penalized by the dealership and the people who bring their cars in after you they service their car before mine because they are willing to waste their time sitting there. And once again they didn’t reset my oil life More
I presume this is related to my recent service appointment. The service advisor Mr. Frits was helpful, efficient, and courteous. Totally satisfied with my experience, and as I'm a "morning person" appointment. The service advisor Mr. Frits was helpful, efficient, and courteous. Totally satisfied with my experience, and as I'm a "morning person" really appreciated the availability of a 7AM appointment. The only negative was an unsatisfied customer ranting, raving, and using foul language in the customer waiting area about some recall, for which the parts were back ordered. Having said this, I want to note that several service and parts people went out of their way resolve his issue, and stop him from annoying other customers. To me he seemed like a person that would not have been satisfied regardless of how much they tried to placate him. More
Purchased new sorrnto in June Screen was now working Kept car for 22 days Next day out again In total serviced car three times had car for over 45 days Was told that they never heard of Lemon law Kept car for 22 days Next day out again In total serviced car three times had car for over 45 days Was told that they never heard of Lemon law Told me to trade car in which was my best option Cost me $6000 more I can’t say that I was helped to the point of satisfaction Got to pay sales taxes again I’m 77 years old and was not happy Lesser car for more money More
From scheduling to service dept, everything went smoothly. from drop off to getting my car back was about 45 minutes, plus it was washed. Thanks. smoothly. from drop off to getting my car back was about 45 minutes, plus it was washed. Thanks. More
Best dealership all around. Buying my car was seamless and Gabrielle went out of her way to ensure I had the best deal. When I needed to get my vehicle serviced, Michelle went Buying my car was seamless and Gabrielle went out of her way to ensure I had the best deal. When I needed to get my vehicle serviced, Michelle went above and beyond to work with my schedule and find a loaner that would fit 3 carseats. Amazing service. More