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Brown-Daub Kia

Easton, PA

4.7
3,068 Reviews

3600 William Penn Hwy

Easton, PA

18045

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3,068 Reviews of Brown-Daub Kia

October 09, 2024

I’ve been coming to this dealership for over 15 years and will continue to return when I need a new car. More

by leslie4488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
Oct 09, 2024 -

Brown-Daub Kia responded

Thank you, Leslie, for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 09, 2024

Bill was great to work with, he helped me find what I was looking for and I got a great deal within minutes. More

by SHAWNBUSH18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino, Travis Nelson, Bill Bickerstaff
Oct 09, 2024 -

Brown-Daub Kia responded

Shawn, We are very happy to hear that Bill provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2024

I had a good experience. The salesperson was very friendly and patient as me and my mom selected our new car. More

by dasek49515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nelson, Bill Bickerstaff
Oct 04, 2024 -

Brown-Daub Kia responded

Thanks for sharing about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

October 04, 2024

Walter is great to work with but the policy’s of the dealership is not fair. When you bring your car in at 7am and you don’t get your car back until 4pm because you are not willing to sit there for a More

by ROBERT.COCCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walter Schlener
Oct 09, 2024 -

Brown-Daub Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Parr General Manager/Vice President 610.829.3009

October 03, 2024

Always have a great experience and they have a helpful and friendly staff and the service is always good More

by RBCAHILL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer, Edward Fritts
Oct 04, 2024 -

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2024

I presume this is related to my recent service appointment. The service advisor Mr. Frits was helpful, efficient, and courteous. Totally satisfied with my experience, and as I'm a "morning person" More

by James F. Rowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Olson, Edward Fritts
Oct 04, 2024 -

Brown-Daub Kia responded

Thank you, James, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ed and our team, and we look forward to working with you again.

September 28, 2024

Purchased new sorrnto in June Screen was now working Kept car for 22 days Next day out again In total serviced car three times had car for over 45 days Was told that they never heard of Lemon law More

by breonrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele Allen, Mike Dalton
Oct 02, 2024 -

Brown-Daub Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Steve Parr General Manager/Vice President 610.829.3009

September 25, 2024

From scheduling to service dept, everything went smoothly. from drop off to getting my car back was about 45 minutes, plus it was washed. Thanks. More

by BORRFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Allen, Edward Fritts, Walter Schlener, Scott Snyder
Sep 26, 2024 -

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

September 24, 2024

Best dealership all around. Buying my car was seamless and Gabrielle went out of her way to ensure I had the best deal. When I needed to get my vehicle serviced, Michelle went More

by morganmpatel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Sorrentino, Gabrielle Waldenmayer, Michele Allen, Scott Snyder
Sep 24, 2024 -

Brown-Daub Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brown-Daub Kia.

September 23, 2024

Kind, respectful of situation, knowledgable and showed me all the things I needed to know about my new car More

by wilson28parry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrielle Waldenmayer
Sep 24, 2024 -

Brown-Daub Kia responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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