Brown-Daub Kia

Edward was competent, helpful, and prompt. I appreciated his thoroughness. Thank you for the positive visit. I appreciated his thoroughness. Thank you for the positive visit. More

The service department at Brown Daub Kia Easton always takes good care of me. They are polite, friendly and honest. This dealership is the best and I highly recommend them. takes good care of me. They are polite, friendly and honest. This dealership is the best and I highly recommend them. More

Very helpful team that worked with us on the price and made sure we got a good deal we were happy with. made sure we got a good deal we were happy with. More

I am very happy with your service department. Being a women, they have always been courteous and explain what has to be done and the cost. Being a women, they have always been courteous and explain what has to be done and the cost. More

Gabrielle was extraordinary. She did not push us. Answered all questions. She got the payment down to what we wanted She did not push us. Answered all questions. She got the payment down to what we wanted More

Every thing I could have hoped for in my dealer was quickly taken care of! Thank you! quickly taken care of! Thank you! More

Kept my vehicle up to date on service. Called to update me. All good.for me. Called to update me. All good.for me. More

Worst experience to fix my car. Rude customer service. Over 30 days in the shop.Did a wheel alignment without permission. Ruined my car worst than it was. Horrible. Will not recomme Rude customer service. Over 30 days in the shop.Did a wheel alignment without permission. Ruined my car worst than it was. Horrible. Will not recommend Kia, not even to my worst enemy. More

Went in for inspection, oil change and tire rotation. I moved to the poconos so I decided to wait for my car to be done. Edward was wonderful! Arrived a little earlier than my scheduled time and he took I moved to the poconos so I decided to wait for my car to be done. Edward was wonderful! Arrived a little earlier than my scheduled time and he took me right in. Went in to the waiting room, had a cup of coffee and watched TV. Before I knew it, Edward was letting me know my car was done and that they would be washing it and he would come and get me when finished. Everyone was friendly and answered any questions I had. Definitely recommend bringing your car here! More

Extremely disappointed in the service department at this Brown-Daub Kia of Easton, and Kia in general. Brought in for warranty work which did not correct the problem and after the second follow up visit, my Brown-Daub Kia of Easton, and Kia in general. Brought in for warranty work which did not correct the problem and after the second follow up visit, my car engine was taken apart without any form of authorization from me (verbal, written, or otherwise). Now I'm told that that not only do I need a replacement engine due to a known defect in this engine, by my only alternative to replacing the engine is to pay the dealership about $1,500 just to put it back together the way it was. At this point my car is basically being held hostage, and no one will give me an answer about whether Kia will cover the engine replacement. I can't even get the dealership to send me written invoices for my options despite multiple requests from different service advisors. All of this is while having to pay for a rental out of my own pocket. Almost three weeks of daily calls to either Kia consumer affairs and the dealership and many many missed deadlines, and I'm still stuck without my vehicle. Highly recommend people find another dealership or, better yet, avoid Kia all together. More