Brown-Daub Kia

I just want to commend this organization for the best experience I have ever had in buying a car... On January 31, 2012 I had a very bad experience with Gateway Kia of Quakertown. My son said to me experience I have ever had in buying a car... On January 31, 2012 I had a very bad experience with Gateway Kia of Quakertown. My son said to me, "I told you that you should have gone to Tom Ring's Brown Daub Kia". As we were leaving Gateway Kia my son called your organization to see if you had a Kia Sporatge 4 cylinder AWD, and he was told that there were a few on the lot. Upon my arrival, we were greeted by Chris Mink. He immediately started assisting me in my search for the car I was in search of. I explained that I just had a bad experience with the other Kia dealer and was looking for a Kia Sportage 4 cylinder AWD. He immediately began the process of taking me to the car I was in search of and test drive the car. He then began the paperwork in order to purchase the car. After my ordeal with Gateway Kia I was a little short fused and did not have time for nonsense. Chris was very understanding in my frustration, and I am so thankful, because he made my visit to your organization the most memorable one I have every experienced. I would like to extend this deep feeling of appreciation to know that there are car dealers, in this political world we live in, that do genuinely care about ensuring that their customers are fully satisfied. Thank you for having such a wonderful staff, especially Chris Mink. I will definitely refer anyone looking for a car to visit your organization. Again, thank you from the bottom of my heart for the greatest experience!!!! More

great experience, bought 2 cars, our salesman cared and wasn't pushy he got us exactly what we wanted and ironed out all the service needed for the cars. wasn't pushy he got us exactly what we wanted and ironed out all the service needed for the cars. More

I was in the market for a new truck so I stopped into Brown Daub Kia. I was looking at a 2011 dodge ram Brian came out and greeted me he was very friendly showed me the vehicle . Before I knew it we wer Brown Daub Kia. I was looking at a 2011 dodge ram Brian came out and greeted me he was very friendly showed me the vehicle . Before I knew it we were talking for about 15 minutes no pressure answered all my questions about all the trucks we looked at. I wasn't sure if I was going to get approved because I owed much more then my old car was worth. Brown daub kia is awesome they got me a new truck traded my old car and kept my payments the same. Thanks Brian thanks Tom Ring . More

We went to Brown Daub Kia because we dont such great credit and have been to other dealers and was turned down. When we first got there we were greeted by Brian. We talked a little bit what we were lo credit and have been to other dealers and was turned down. When we first got there we were greeted by Brian. We talked a little bit what we were looking for he said no problem lets go see what we can do help. I couldnt beleive the service everyone gave us everyone was very nice. It very differnt then the other car dealers that we have been to the past few days they cant seem to do enough for you. Brian listened to our needs and our wants we found the perfect car in our budget. Thank you very much Brown Daub Kia and thank you again Brian and Stacy More

tonight i went to brown daub kia , in easton pa, i was quickly welcomed by a professional salesman named Mike Landry, i wanted to buy a 2007 bmw 328xi, i was nervous cause i have had been turned down by quickly welcomed by a professional salesman named Mike Landry, i wanted to buy a 2007 bmw 328xi, i was nervous cause i have had been turned down by other dealers, my credit is lets say not the best. he interviewed me and got me approved in 15 minutes of meeting him, it was truly awesome. Mike was so easy to work with and they cleaned the vehicle it almost looks new, Thank you mike you made my day, do your self a favor and go see mike , excellent customer service and professional process. best regards Jennifer More

I, like many other people rating this dealership, heard commercials and thought this would be a good way to get out of an upside down loan i have on a car. When I walked in, greeted by receptionist immedia commercials and thought this would be a good way to get out of an upside down loan i have on a car. When I walked in, greeted by receptionist immediately then met with Mike. Mike was way too busy selling another car and pushed Rob, who has been working in car sales for 2 weeks to assist me. Rob and I proceed to walk the lot for 30 minutes looking for a car that he ends up admitting to me he sold earlier in the day. Moron! Rob then tells me I should buy a car when i tell him i do not like it. Rob THEN attempts to convince me to buy a brand new Kia, even after i repeatedly tell him i think brand new cars are a waste of money. COMPLETE NIGHTMARE! Rob then proceeds to tell me I'd be allowed to test drive a car, lucky me! During test drive, Rob continuously interrupts me while I'm telling him about my thoughts on the car. I end up liking the car and wish to apply for financing. Rob and Mike then proceed to tell me they both just sold a car on a lady who was way upside down on her car loan and they helped her out of it. While waiting for Juan and Mike to run the numbers Rob comes over to inform me that he was told to sweeten me up and so he had to talk to me. Rob then proceeds to interrupt me every time I say something to him and tells me he didn't want to let me drive the GTI because he thought i would drive reckless. Mike then comes over and gives me a ridiculous number on a used Volkswagen GTI (more expensive then brand new!) and offers me a payment of near 600 dollars a month. I absolutely refuse and tell him my budget. Mike also throws me a way low ball number on my trade in, with the excuse that its a 2008 (apparently a classic) Mike and Rob go talk for 5 minutes and Rob comes back asking if he could still be my friend... however they could not deal with someone in an upside down loan like me! I will never ever visit this dealership again and also will be putting in a phone call to Mr. Ring to let him know his dealership is a complete joke More

As ae mentioned previously, I heard all the commercials and ads how any credit will do, no down payment and the kicker....up to 8600 more than your trade. So we too drove down there, an hour, after being v and ads how any credit will do, no down payment and the kicker....up to 8600 more than your trade. So we too drove down there, an hour, after being very clear as to our situation and Tierney assured us we could be helped. We get there, and staff was friendly, just not fully truthful over phone, but our rep...forgot his name, was honest and said they could not help. The 8600 was only for good credit customers. So unless you have good credit or own your trade outright, DO NOT go here!!! More

It was definately the best car buying experience I have ever had. Brown Daub makes you feel comfortable and at ease. Very friendly people and atmosphere:) Frank was very accomodating and bent over backward ever had. Brown Daub makes you feel comfortable and at ease. Very friendly people and atmosphere:) Frank was very accomodating and bent over backwards to help us get our new Kia Rio. I love the car and will recommend this dealership to anyone I know looking to buy a car. More

When I walked in the dealership door I felt like i had stepped into a "B" Grade movie set. There I was, back in the 1970s! Lots of people bustling around, lots of balloons, plenty of salesmen all on the stepped into a "B" Grade movie set. There I was, back in the 1970s! Lots of people bustling around, lots of balloons, plenty of salesmen all on the phone or writing down figures. Stood around for a few moments to get my bearings and then went up to the receptionist. I thought she was going to give me a number and wait to have my name called over an intercom, just like at a meat counter in a supermarket. I had entered this joint to get a price estimate for a 2012 Optima. I had already looked out in the dealer lot and did not see what I was looking for. What I DID see was ridiculous mark-ups of thousands of dollars for lifetime engine warranties and regional sales markups. Before I could get a price out of the salesman who eventually took me to a small semi-private cubicle, we had to go back out to the lot to look at the cars again. Again I told the salesman that the car I was looking for was not in the lot. After looking again at all the cars, yes, we determined there were no cars that met my description-BUT there WAS a car that met my requirements if I could pay for the additional $2,000 technology package. We went back in the office and the salesman left me to go talk to his sales manager. He came back in about five minutes and then told me he had to leave again as all the sales force had to report to the managers area. After 7-10 minutes, all the salesmen proceeded to do a dance on the floor. A few minutes later the saleman came back and wanted to know what my credit score was. I gave him an approximate number and he left again to talk to his sales mananger again. When he came back the salesman (I never did get his name) wrote some information on a manila folder and left again. Then a 'Sales Manager" came over and asked if we could make a deal. I told him that I still had no price for a car yet. He told me that Saturday was his busiest day, he didn't have exactly what I wanted, and that if he called other dealers on such a busy day they would hang up the phone. He said he would call me on Monday (Today is Wednesday)and no call yet. Bottom line with this dealership: if you want to be hustled like it was 1978 in the disco era, please go and get ripped off by Tom Ring's hacks. And by the way- "YOU WON'T SEE ME IN A BROWN-DAUB KIA! More