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Brooklyn Chrysler Jeep Dodge Ram

Brooklyn, NY

Overview
Employees
Reviews
Vehicles
4.1
230 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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2286 Flatbush Ave

Brooklyn, NY

11234

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Showing 230 reviews

August 27, 2024

James bertran was extremely AMAZINGGGGGG he needs 10000 starsss !!! I went to different dealerships and no one was able To help me but James saved the day saved my life he put me in a car with no problem More

by Giavanna2017gw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bertran
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Aug 29, 2024 -

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you so much for your incredible review! We're thrilled to hear that James made such a positive impact on your experience at Brooklyn Chrysler Dodge Jeep RAM. It’s wonderful to know he was able to help you find the perfect vehicle for you and your children. Your recommendation means a lot to us, and we appreciate your kind words about James. We look forward to welcoming you back in the future! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

August 26, 2024

Steven Bizenza and Richard Ingles do not care about their customers or concerns. Disaster dealership. More

by Rcotten731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexander Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
RAPHAEL Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Bizenza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Helmick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farhan, Melissa from customer relations
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Aug 28, 2024 -

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. We understand that your concerns are important, and we appreciate your feedback. If you'd like to discuss your situation further, please feel free to reach out to us directly at Brooklyn Chrysler Dodge Jeep RAM. We aim to maintain high standards and would like the opportunity to address your concerns. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

Aug 28, 2024 -

Rcotten731 responded

Hi, This dealership treats hard working customers like trash. My experience was horrifying and put a mental strain on me or any person that would have to deal with the treatment rendered. The vehicles that were recommended to me were sold to me were immediately put into service? A 2019 Jeep Latitude and know a 2024 jeep Cherokee that your own staff stated that the salesman drove the vehicle in the wrong gear? It took this dealership a month and almost three weeks to get your top mechanics to figure it out? Unfortunately I didn’t know it would take them to put 200 miles on the vehicle with no explanation? The service manager deceived me by telling me this vehicle would cost me 42000 for all of my troubles. However in reality he overcharged me 4000. Took the vehicle back. Put 200 miles on the vehicle with no explanation. Go on vacation and after all of this give me a pair of mats for my inconvenience. They threaten customers with more payments and the customer has no choice but to accept the treatment and the deception or be out of and assumed brand new vehicle? The general manager and his staff will completely ignore your calls and concerns. Never letting you the customer talk to the owner. No matter how many times you request and appointment. They will just ignore you and if I’m lying. Try asking the manufacturer. They won’t even answer to them? Stephen and the boyz seems to be untouchable. So, I want to warn the community or any other person who has been treated in this fashion or not to know what to expect when you sign the dotted line with this dealership. A complete customer service and devastating experience for any individual buying a new vehicle.

August 23, 2024

Vic was very helpful and a wonderful salesman. He was very kind and patient I would definitely recommend him. More

by Cheli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RAPHAEL Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Echeandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear that Vic provided you with such a positive experience at Brooklyn Chrysler Dodge Jeep RAM. His kindness and patience truly make a difference. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

August 22, 2024

David es una persona que tiene mucha pasiencia, y es muy bueno para vende un carro.👍, y lo recommendation con today mis Amistad. More

by Savila1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ayuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Brooklyn Chrysler Jeep Dodge Ram responded

Apreciamos mucho tus amables palabras sobre nuestro equipo en Brooklyn Chrysler Dodge Jeep RAM. Nos alegra saber que tuviste una buena experiencia y que recomendarías nuestros servicios. ¡Esperamos verte de nuevo pronto y ayudarte con cualquier necesidad automotriz! Sinceremente, The Brooklyn Chrysler Jeep Dodge Ram Team

August 12, 2024

They are absolutely scammers. I came in to get something fixed that is under warranty. (I lease a brand new car), and they just did a bunch of other stuff, but didn’t fixed the is More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aleema Duncan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Brooklyn Chrysler Jeep Dodge Ram responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 13, 2024

It was an absolute pleasure working with Alex! I got an incredible deal and Alex made the process really easy. I highly recommend Alex! More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for the fantastic feedback, Steve! We're thrilled to hear about your positive experience working with Alex at Brooklyn Chrysler Dodge Jeep RAM. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

May 08, 2024

Alex was great. He was professional, engaging & knowledgeable about the Jeep I wanted. Alex explained the purchase process & got me the Grand Cherokee that I love. More

by brwhite98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Inna Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Quicana
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May 13, 2024 -

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We appreciate you taking the time to share your positive experience with Alex at Brooklyn Chrysler Dodge Jeep RAM. We are thrilled to hear that Alex provided you with excellent service and helped you find the perfect Grand Cherokee. Enjoy your new ride! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

May 03, 2024

Was there for the entire purchase process. Definitely will make my way down to Brooklyn for my next Jeeo as well More

by dlwhipset
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

April 21, 2024

Excellent Customer Service helped me get into my third jeep and worked an amazing deal for me and my wife More

by Andrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Brooklyn Chrysler Jeep Dodge Ram responded

We are delighted to hear that you had a positive experience with us. We strive to provide the best customer service possible and are glad that we could meet your expectations. Thank you for your kind words! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

April 12, 2024

Alex was absolutely amazing to work with. This was my 5th lease and everytime I go I dread it because I know I have to fight for what I want and think is fair. I went in explained everything More

by James Stefans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Brooklyn Chrysler Jeep Dodge Ram responded

James, it’s great to know that Alex provided an exceptional experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

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