Bronco Motors INFINITI

Worst Experience ever! Do not buy from these guys!!!!! I had the worst experience, I bought a 2016 ford explorer with 69,696 miles on it. I bought it September 27th. I had it for 7 days had to take it back I had the worst experience, I bought a 2016 ford explorer with 69,696 miles on it. I bought it September 27th. I had it for 7 days had to take it back to bronco motors infiniti in nampa, I brought it to them on October 4th. They said they would call me to let me know what was going on. A week went by didnt hear anything so I called and they said the transmission and they are working on getting the warranty to cover it. They told me I would get a call back sometime that week, never did. Another week went by no one called me I had to go get all my babies stuff out of the vehicle. The next week me and my husband drove by and it was parked right in the same spot, My husband went inside and they said they are sending it to kendall ford.They finally sent it to kendall ford. Kendall ford did amazing communicating with me. After 3 weeks went by they finally got a transmission in and ready for me to take it. I had to pay $100.00 to get it out of kendall I took the receipt to bronco motor and gave it to sales manager Bobbi and said I wanted reimbursed for the 100.00 I had a 60 day warranty with the vehicle that was 100% covered. Nope that was a lie I still had to pay to get my vehicle out of kendall ford. From the very begging the sales guy Stan said that he would get me my second key fob they kept making excuses it has now been 3 months and still havent gotten my key fob. I just called today Dec 9th and they said they would get back to me. I have never been treated so bad and given the run around about everything I was so calm and very understanding. During this whole situation with a brand new baby in this whole process that I was put in a car, that I was not happy about because I bought an SUV for a reason. By far the worst customer service I have ever had. I will never recommend anyone to bronco motors. I hope no one else gets treated the way I was. Once they get your money they could care less about you and your new born baby!!! Horrible people!!!!!!!!!!!!!! More

Buyer beware Bought a Nissan truck after telling the salesman we intended to pull it behind our motor home. $6000 later and a new transmission this Bronco Motors w Bought a Nissan truck after telling the salesman we intended to pull it behind our motor home. $6000 later and a new transmission this Bronco Motors wrote us off. Bobby told us they didn't have time to know their vehicles and didn't expect the sales people to either. They refused to call us back. We had to call them every time even though they said they would call us. Once they get your money you are on your own. BUYER BEWARE!!!!!! More

wonderful customer service and professionalism The entire staff was laid back, informative, friendly and kind. Brandon was our sales associate and he was super helpful, he was easy to talk to and h The entire staff was laid back, informative, friendly and kind. Brandon was our sales associate and he was super helpful, he was easy to talk to and he answered all our questions fully. Blair the finance guy was high-energy and enthusiastic. Scott the head Finance guy was very laid-back friendly and straight to the point. Each one of the staff members explain to each one of my questions thoroughly even when I ask them to repeat the answers they were always so nice about it and took the time to educate me. I would absolutely recommend this Infiniti dealer to anyone. I wasn't sure who I spoke to on the phone to add accessories like a tow hitch and a roof rack, but the gentleman in the sales department was extremely friendly laid-back and kind as well. More

Scamming for your money The single worst experience I've ever had with buying a car. Despite spouting about how they "aren't pushy" they continued to call multiple times a da The single worst experience I've ever had with buying a car. Despite spouting about how they "aren't pushy" they continued to call multiple times a day at all hours. Took advantage of a friend who was in a tough situation. Will NEVER consider doing business with again and will tell everyone I know about how terrible they were. When I logged on and saw their low rating on here I was not surprised at all. Wish I would have done my research. More

Was nice to begin went to very rude quickly Guy I was working with was over the inventory of the cars but was showing me a 2011 vehicle with 40,000 more miles that was a Hyundai geniuses but he Guy I was working with was over the inventory of the cars but was showing me a 2011 vehicle with 40,000 more miles that was a Hyundai geniuses but he said that car was worth more then my 2014 Lexus then I told him I wouldn't give him my car and became very rude telling me I don't know what I'm doing and know nothing about cars... he was nice in the beginning but became very rude fast and a little b*xxx when he doesn't get what he wants More