Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,342 reviews
I have been going to Brilliance Honda for 3 years now. The service department "guys" are all so pleasant! It has to be because of management which extends to employees than onto customers. Last week The service department "guys" are all so pleasant! It has to be because of management which extends to employees than onto customers. Last week leased another Honda Accord with Jeff Fournier who professional while at the same time so very friendly. He even helped me empty my turn in car. Overall you have an amazing team!! More
My first contact with Brilliance Honda was from a message I left for the Internet Sales Manager. "Tara M." called back after 24hrs. and very sincerely wanted to help me with my car choice. A clear sounding v I left for the Internet Sales Manager. "Tara M." called back after 24hrs. and very sincerely wanted to help me with my car choice. A clear sounding voice with a friendly attitude was in my ear, and comforting. After going over the car I desired, she got back with her attractive proposal. Brilliance had the car and the delivery very smooth with James K. These two employees made this my best ever, car buying experience. My wife and I believe "Tara" is a brilliant star employee for your Honda business. We met her the day of delivery. She had on a big warm smile, with handshakes for the two of us. This star employee sparkles!! More
Our sales person, Evan was very friendly and knowledgeable. Easy to talk to. It did take a long time between finishing with Evan and getting into to finish everything with Vince. That could do w knowledgeable. Easy to talk to. It did take a long time between finishing with Evan and getting into to finish everything with Vince. That could do with some improvement. More
This has always been my go to dealership. Evan my sales person was very. Nice and not pushy. The maintenance dept is always helpful nice guys explain what is going on well. Evan my sales person was very. Nice and not pushy. The maintenance dept is always helpful nice guys explain what is going on well. More
Great customer service, no pressure, very knowledgeable & friendly, very mindful of our time. Overall great experience. friendly, very mindful of our time. Overall great experience. More
The overall experience was very nice. Robert was very easy to work with. I would definitely recommend brilliant Honda for anyone looking to buy a car Robert was very easy to work with. I would definitely recommend brilliant Honda for anyone looking to buy a car More
The dealership is amazing. My family and I have bought multiple vehicles from Brilliance. Their sales, finance and service teams are honest, helpful and I have and will continu My family and I have bought multiple vehicles from Brilliance. Their sales, finance and service teams are honest, helpful and I have and will continue to refer my friends and family members. Robert was my latest sales representative and he exceeded my expectations. More
The service was good because the seller kept us informed of the entire process all the time. of the entire process all the time. More
Matt Darwit was an excellent salesperson. He is very knowledgeable and patient. His communication with me was always timely. Overall the dealership was excellent. He is very knowledgeable and patient. His communication with me was always timely. Overall the dealership was excellent. More
Staff was very professional. No high pressure tactics and allowed us to test drive the vehicle at our leisure. No high pressure tactics and allowed us to test drive the vehicle at our leisure. More