Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,342 reviews
Brilliance Honda was very customer oriented, transparent, friendly, knowledgeable and super easy to work with. friendly, knowledgeable and super easy to work with. More
Excelente atención del vendedor dealer muy limpio simplemente me gusto todo gracias por su atención simplemente me gusto todo gracias por su atención More
Eva is always a pleasure to deal with. I have purchased 6 cars at this dealership over the years and have always been happy with my purchases. I have purchased 6 cars at this dealership over the years and have always been happy with my purchases. More
Great communication and engagement to ensure there were no questions left unanswered. Evan and Tara were extremely helpful no questions left unanswered. Evan and Tara were extremely helpful More
It was a long day, but I was very satisfied at the end of everything. You could use a Café, if people are going to be there all day waiting on the Finance Department. everything. You could use a Café, if people are going to be there all day waiting on the Finance Department. More
Friendly courteous staff no pressure and easy to work with decent selection of vehicles very welcoming facilities with decent selection of vehicles very welcoming facilities More
This is the first time we used Brilliance Honda since we moved to the area. We were very happy with the ease of buying a new car. Evan and Warren were easy to work with. We liked that it is a no pressure de moved to the area. We were very happy with the ease of buying a new car. Evan and Warren were easy to work with. We liked that it is a no pressure dealership. More
We traveled past a few other closer dealers due to the straight forward communication of Tara online and never feeling pressured or annoyed. The price of the car was important to us but the customer serv straight forward communication of Tara online and never feeling pressured or annoyed. The price of the car was important to us but the customer service she provided was what got us there. Evan and Vince were also great to work with also while at the dealership and never made us feel like we were pressured into anything. We hate shopping for cars and this dealership made it easy and not stressful. We have already referred multiple people to speak to Tara or look at your website for their next car! More
This review is coming from an experienced car professional that was in the business for 25 years. Brilliance Honda of Crystal Lake made the purchase of our 2024 Honda HRV completely transparent w professional that was in the business for 25 years. Brilliance Honda of Crystal Lake made the purchase of our 2024 Honda HRV completely transparent with no games or brain damage. Our salesman Evan Medsker was extremely knowledgeable regarding all the features of the vehicle. Also dealing with the Finance Manager Darrell Herbert was pleasant as there were no surprises when it came to signing the final documents. Finally the Sales Manager Warren Choe was more than accommodating from beginning to end. More
Excellent dealership! I actually bought two new vehicles from this dealer and they are very efficient and easy to work with. Great experience! I actually bought two new vehicles from this dealer and they are very efficient and easy to work with. Great experience! More