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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,374 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,374 reviews

August 30, 2024

Damian was excellent! Please update the areas marked in red before submitting. Your review needs to be at least 15 words long. Please rate at least one employee or en More

by jrwells11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian
Sep 06, 2024 -

Brilliance Honda of Crystal Lake responded

Jrwells11, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until then, drive safe and take care! Kelly Keefe Brilliance Honda of Crystal Lake

August 26, 2024

Great professional fair value caring clean FG ff FG ff FG ff FG ff ff More

by Cookieman60025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauri Cavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don in service
Aug 29, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Cookieman60025, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! If you ever need anything else at all, we are only one phone call away. Until then, drive safe! Kelly Keefe Brilliance Honda of Crystal Lake

August 17, 2024

Rob was very good at getting me into a new vehicle, even though I wanted something different More

by Leeann.r1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Leeann.r1, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do. Until then, drive safe and take care! Kelly Keefe Brilliance Honda of Crystal Lake

August 16, 2024

Good Internet Pricing and no dealer add-ons. No high-pressure tactics. A low stress process. More

by robertmacd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Maxey
Aug 23, 2024 -

Brilliance Honda of Crystal Lake responded

Robertmacd, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you soon! Kelly Keefe Brilliance Honda of Crystal Lake

August 10, 2024

Eva is the most rude and ill mannered person I’ve ever spoken to at a dealership. The tendency to be racist towards customer should not be tolerated. Eva had been rude to us the minute we arrived thinking More

by Reeva Haroon
Recommend Dealer
No
Employees Worked With
Eva Gagliardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

I’m completely satisfied with the dealership from my purchase of Hyundai Elantra. Although it’s a used car, I love the features it offered. Also the monthly payment met my goal. I’m so happy about it. I More

by loidamontecll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Brilliance Honda of Crystal Lake responded

Loidamontecll, we are so pleased you enjoyed your visit to Brilliance Honda Of Crystal Lake and with Thomas! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kelly Keefe Brilliance Honda of Crystal Lake

August 04, 2024

Was in contact with the the dealership a few times about a couple of different vehicles! They were amazing and helped me figure out the best car for me! Everything was smooth and the car runs great! Definit More

by nickk4561
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Darwitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Brilliance Honda of Crystal Lake responded

Nickk4561, we're so glad that we were able to go above and beyond your expectations! We will make sure to let Matt and Darrell know all of the wonderful comments as well. Please don't hesitate to reach out if there's anything additional we can do for you. Drive safe! Kelly Keefe Brilliance Honda of Crystal Lake

August 03, 2024

Honest pricing and great customer care. I would recommend them to my friends and family More

by kretch80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sobin
Aug 09, 2024 -

Brilliance Honda of Crystal Lake responded

Hello Kretch80, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day and drive safe! Kelly Keefe Brilliance Honda of Crystal Lake

July 25, 2024

Everyone at the dealership was great to work with. The pricing was up front and honest. More

by Peter G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Brilliance Honda of Crystal Lake responded

Peter G., we are so pleased you enjoyed your visit to Brilliance Honda Of Crystal Lake! If you have any further questions, please don't hesitate to reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

July 25, 2024

Very positive experience with the sales person Anthony Gialluisi and Vince in finance. The whole team made our shopping for a new car not stressful at all. Will definitely buy from Brilliance again and re More

by tony martinico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gialluisi 10 stars
Jul 30, 2024 -

Brilliance Honda of Crystal Lake responded

Tony, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

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