Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Eva is the most rude and ill mannered person I’ve ever spoken to at a dealership. The tendency to be racist towards customer should not be tolerated. Eva had been rude to us the minute we arrived thinking spoken to at a dealership. The tendency to be racist towards customer should not be tolerated. Eva had been rude to us the minute we arrived thinking we didn’t have enough money to buy a car. When we asked to speak to the manager about the pricing of the car, she simply refused and told us we’re “playing games” and “maybe you shouldn’t get the car at all”. We wasted 4 hours at the dealership due to her unprofessional and unethical attitude. I hope no person of color ever goes through this kind of treatment. Eva Gagliardi do better. More
I’m completely satisfied with the dealership from my purchase of Hyundai Elantra. Although it’s a used car, I love the features it offered. Also the monthly payment met my goal. I’m so happy about it. I purchase of Hyundai Elantra. Although it’s a used car, I love the features it offered. Also the monthly payment met my goal. I’m so happy about it. I’ve driven it almost daily & liking it more. Mr Keefe helped me so well that day. He’s patient & nice! I’m glad he’s the one assigned to me. More
Was in contact with the the dealership a few times about a couple of different vehicles! They were amazing and helped me figure out the best car for me! Everything was smooth and the car runs great! Definit a couple of different vehicles! They were amazing and helped me figure out the best car for me! Everything was smooth and the car runs great! Definitely would recommend this place to friends and family! More
Honest pricing and great customer care. I would recommend them to my friends and family I would recommend them to my friends and family More
Everyone at the dealership was great to work with. The pricing was up front and honest. The pricing was up front and honest. More
Very positive experience with the sales person Anthony Gialluisi and Vince in finance. The whole team made our shopping for a new car not stressful at all. Will definitely buy from Brilliance again and re Gialluisi and Vince in finance. The whole team made our shopping for a new car not stressful at all. Will definitely buy from Brilliance again and recommend them to my friends and family. More
Best price on the market and simple purchasing experience. Had the color and trim level we wanted. experience. Had the color and trim level we wanted. More
My family has purchased 7 cars from Brilliance, all but 1 from Rob. Rob is excellent, freindly, and knowledgeable. I'll go back to him for my next one too! Service at Brilliance is great too. from Rob. Rob is excellent, freindly, and knowledgeable. I'll go back to him for my next one too! Service at Brilliance is great too. More
Purchasing a new vehicle was a pleasant experience. The salesperson with whom we worked was both professional and personable. The salesperson with whom we worked was both professional and personable. More
Honest and professional dealership unlike other Honda dealerships I visited to purchase a vehicle. Sales associate Anthony was excellent throughout the sales process. dealerships I visited to purchase a vehicle. Sales associate Anthony was excellent throughout the sales process. More