Brilliance Honda of Crystal Lake

Honest and friendly. We knew the car we wanted and the purchase price before we met. Great customer service! We will do business with them again. purchase price before we met. Great customer service! We will do business with them again. More

Everything was very professional and friendly. From the women at the front desk who greeted me and contacted a sales associate, to the sales representative and finance women at the front desk who greeted me and contacted a sales associate, to the sales representative and finance More

I have leases 3 cars and purchased 1 car from Brilliance Honda. Max Ring and Warren help to make it a smooth and fair buying experience. I’m very happy with my new CRV! Honda. Max Ring and Warren help to make it a smooth and fair buying experience. I’m very happy with my new CRV! More

Buying my car was easy with Brilliance Honda. I was listened to, provided options related to the car I wanted. No time during this experience was I pressured into making a quick decision. I felt that I listened to, provided options related to the car I wanted. No time during this experience was I pressured into making a quick decision. I felt that I received a fair price for my car. More

Great customer service- this was my first time purchasing a new vehicle and everyone at Brilliance Honda was very personable, detail-oriented, and willing to answer my questions. I worked primarily with Rob a new vehicle and everyone at Brilliance Honda was very personable, detail-oriented, and willing to answer my questions. I worked primarily with Rob and he went above and beyond to help me through the process. I really appreciated all of the personalized attention and it was obvious everyone on the team was committed to making this an excellent experience for me. More

We've been servicing our cars at Brilliance for the last 3 years after moving here from Ohio. I just had the opportunity to buy a vehicle from Brilliance. I picked up my 2021 Honda Pilot EX-L yesterday and 3 years after moving here from Ohio. I just had the opportunity to buy a vehicle from Brilliance. I picked up my 2021 Honda Pilot EX-L yesterday and I love the vehicle. Just as much, I loved the ease of doing business with Brilliance Honda. I worked with Thomas Keefe who is the Internet Manager, James Keefe who was my Sales Consultant, and Darrell Herbert who was my Finance Manager. Everyone that I interacted with at Brilliance were truly awesome and I look forward to my next opportunity to do business here. From my initial internet inquiry to the time I drove away everything was super easy and straightforward. Very refreshing. If you want a great deal and a great experience visit Brilliance Honda! Thanks to everyone at Brilliance for making my deal so smooth! More

the seller was an excellent person I loved the service the attention everything was clear in everything, excellent staff trained to sell but above all I was delighted with my car thank you hector for your the attention everything was clear in everything, excellent staff trained to sell but above all I was delighted with my car thank you hector for your great service More

This is my 3rd purchase from Crystal Lake/Brilliance Honda. I’m happy with the service department, and Max found me a used car that met my needs. Honda. I’m happy with the service department, and Max found me a used car that met my needs. More

They has what I wanted. Ok price. I would have preferred purchasing from McGrath Honda, but they did not have the model and trim that I was looking for. McGrath had much more to offer it’s customers than Br purchasing from McGrath Honda, but they did not have the model and trim that I was looking for. McGrath had much more to offer it’s customers than Brillianve. More

Hector was outstanding. Great customer service. He responded to my emails in a timely matter. Went above and beyond to meet my needs. Very happy and satisfied with my purchase. responded to my emails in a timely matter. Went above and beyond to meet my needs. Very happy and satisfied with my purchase. More