Brilliance Honda of Crystal Lake

Very easy, stress free experience. Very pleased with our salesperson and financing. Low pressure sales event and much better experience then the Honda dealership in Elgin. salesperson and financing. Low pressure sales event and much better experience then the Honda dealership in Elgin. More

I was shopping around, wanted to try a few other cars and BOOM! AJ and John gave me a great deal. Exactly what I wanted, they exceeded my expectations! BOOM! AJ and John gave me a great deal. Exactly what I wanted, they exceeded my expectations! More

I went in completely thinking I would not walk out with a new vehicle. Matt and team tried their best and got me a great deal! Highly recommend. I am so appreciative of their work. Thank you!!!! new vehicle. Matt and team tried their best and got me a great deal! Highly recommend. I am so appreciative of their work. Thank you!!!! More

Was chatting with Max about a car I really wanted on Thursday. He had me fill out the credit application and told me he would get back to me “Tomorrow.” I get a text Friday night at 11:15pm saying tha Thursday. He had me fill out the credit application and told me he would get back to me “Tomorrow.” I get a text Friday night at 11:15pm saying that he would let me know tomorrow (again.) Then I get a text at 9:49am on Saturday saying the car sold yesterday. I needed to know if they would hold the car until I was able to fly there to get it. If they had told me they couldn’t hold it that long I would’ve tried to make plans to get there earlier, instead I was lied to and then they sold the car on the day they were supposed to get back to me. Worst experience with a dealership I’ve ever had! More

My salesman AJ was fun and great to work with and got me the car I wanted! His product knowledge was the best. This is my 3rd car and wouldn’t shop anywhere else! Love this dealership’s integrity! the car I wanted! His product knowledge was the best. This is my 3rd car and wouldn’t shop anywhere else! Love this dealership’s integrity! More

Max Ring was fantastic. Took time to let us test drive several vehicles. Loved all the vehicles. Really loved the CR-V. I will recommend him to friends several vehicles. Loved all the vehicles. Really loved the CR-V. I will recommend him to friends More

The oil change for the last 7 years I have been coming here has always been around $50, they charged me $65, they used to come out and let you know what else needed attention, they never came out when I k here has always been around $50, they charged me $65, they used to come out and let you know what else needed attention, they never came out when I know for a fact that the cabin and air filters need to be changed, there is also a loose wire css as causing tough start, obviously they didn’t do anything but the over priced oil change, More

Max was very nice to work with and Darrell was very helpful and nice. They were both just awesome and whoever set the time in my new car is awesome, too. Seven minutes ahead just like my old car. :) helpful and nice. They were both just awesome and whoever set the time in my new car is awesome, too. Seven minutes ahead just like my old car. :) More

Everything was performed as requested. And, included a free car wash! I had an oil change and tire rotation done. Multipoint inspection was explained to me and I was not pressured into doing any work that free car wash! I had an oil change and tire rotation done. Multipoint inspection was explained to me and I was not pressured into doing any work that was not necessary. More

I was dreading buying a new car, because I hate dealing with the typical car salesman. Most car salesmen are pushy and very “ in your face”. Rick was extremely pleasant and talked to us like normal humans. with the typical car salesman. Most car salesmen are pushy and very “ in your face”. Rick was extremely pleasant and talked to us like normal humans. He was genuine, and seemed to have our best interests in mind. If I know someone is looking for a car, he will be the person I recommend. I’ve never had a better car buying experience. Vince was also great, and very helpful with finding us the best deal, including adding my wife to the loan to help build her credit. More