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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,402 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,402 reviews
July 10, 2021
Nice people, they treat us very nice, just this time they don't offer us coffe, will be next time i guess, everithing was ok anyway. don't offer us coffe, will be next time i guess, everithing was ok anyway. More
by martha
July 03, 2021
My third car purchased from Brilliance. Always an easy and pleasant experience. AJ was knowledgeable and friendly. Dan Schmidt made me feel confident that I was getting an amazing deal! Thank you to all! and pleasant experience. AJ was knowledgeable and friendly. Dan Schmidt made me feel confident that I was getting an amazing deal! Thank you to all! More
by chitowncj69
July 02, 2021
Matt Rollak was great from the beginning. Can't wait to purchase another vehicle with his help. No BS just straight to the point. Only reason I gave 4 starts is because internet dept was awful. Thomas Keef purchase another vehicle with his help. No BS just straight to the point. Only reason I gave 4 starts is because internet dept was awful. Thomas Keefe took forever to reply to emails, and at the end he just stopped replying. His last email said "I'll send the Out the Price later today; I'm still waiting... More
by jpmenos
June 30, 2021
Great experience as usual. Eva was wonderful as always. Very personable and knowledgeable. She had our vehicle and financing all in place and ready to go as soon as we walked in. This is our sixth Honda we Very personable and knowledgeable. She had our vehicle and financing all in place and ready to go as soon as we walked in. This is our sixth Honda we’ve purchased or leased and the experience was flawless. Thanks Eva. Darryl Herbert was great as well during the financial part of the lease. Terrific More
by Spurplepassion61
June 29, 2021
Brilliance offered excellent, upfront pricing and the experience was a very positive one from start to finish. I would absolutely recommend Brilliance Honda. experience was a very positive one from start to finish. I would absolutely recommend Brilliance Honda. More
by julieh
June 28, 2021
Went in to buy a used car. We just started haggling like you usually do. The sales manager Jon just write a big NO across the first offer to get it rolling. Most immature manager ever. you usually do. The sales manager Jon just write a big NO across the first offer to get it rolling. Most immature manager ever. More
by M H
Employees Worked With
Jon the manager 0stars
June 28, 2021
Everyone was friendly, professional, and honest. I love the family atmosphere!! the family atmosphere!! More
by aerodrummer07
June 27, 2021
The workers were very up front and kind. Some of the paperwork and billing details got mixed up when moving from the salesman to the finance department. paperwork and billing details got mixed up when moving from the salesman to the finance department. More
by colleen.prosek
June 24, 2021
Everyone is friendly, knowledgeable,helpful,honest. This is my 3rd lease and I plan on seeing them again on 3 years. is my 3rd lease and I plan on seeing them again on 3 years. More
by Sheila Mcman
Employees Worked With
Other Employees :
Young lady at Front desk
June 22, 2021
