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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,360 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,360 reviews

September 14, 2024

Went in expecting to spend all day at the dealership, but Matt Rollak made my experience incredibly smooth AND fast. Everything went as good as it possibly could have and I am extremely impressed with the pr More

by nick.richert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Darwitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Brilliance Honda of Crystal Lake responded

Nick, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

September 10, 2024

Great dealership. Tara e-mailed me the cost for the new vehicle before I came into the dealership and they far exceeded my expectations on the price that they gave me More

by suebraun3612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Maxey, Dave Nielsen
Sep 16, 2024 -

Brilliance Honda of Crystal Lake responded

Suebraun3612, thank you for sharing your experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for taking the time to let us know how we did. We hope you have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

September 04, 2024

No pressure, up front with costs no hidden extra's, trust in salesmen and others we deal with. More

by kus
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Choe
Sep 08, 2024 -

Brilliance Honda of Crystal Lake responded

Kus, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit! Take care! Kelly Keefe Brilliance Honda of Crystal Lake

September 03, 2024

A truly great experience working with Tara and Thomas, great people to work with. Thanks. More

by bunkerbabs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Maxey.
Sep 06, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Bunkerbabs, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Until then, thank you for letting us know how your experience was and we hope you have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

September 03, 2024

Easy to work with, readily willing to help with any questions and concerns. Friendly and helpful salesman More

by Tggk22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Darwitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Mackey
Sep 08, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Tggk22, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

September 02, 2024

Always a pleasant experience at Brilliance Honda. Very appreciative Tommy went above and beyond for us!! More

by Jmarin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Brilliance Honda of Crystal Lake responded

Jmarin, we are so pleased you enjoyed your visit to Brilliance Honda Of Crystal Lake and had a great experience with Tommy! If you have any further questions, please don't hesitate to reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

August 30, 2024

Damian was excellent! Please update the areas marked in red before submitting. Your review needs to be at least 15 words long. Please rate at least one employee or en More

by jrwells11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian
Sep 06, 2024 -

Brilliance Honda of Crystal Lake responded

Jrwells11, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until then, drive safe and take care! Kelly Keefe Brilliance Honda of Crystal Lake

August 26, 2024

Great professional fair value caring clean FG ff FG ff FG ff FG ff ff More

by Cookieman60025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauri Cavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don in service
Aug 29, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Cookieman60025, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! If you ever need anything else at all, we are only one phone call away. Until then, drive safe! Kelly Keefe Brilliance Honda of Crystal Lake

August 17, 2024

Rob was very good at getting me into a new vehicle, even though I wanted something different More

by Leeann.r1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Leeann.r1, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do. Until then, drive safe and take care! Kelly Keefe Brilliance Honda of Crystal Lake

August 16, 2024

Good Internet Pricing and no dealer add-ons. No high-pressure tactics. A low stress process. More

by robertmacd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Maxey
Aug 23, 2024 -

Brilliance Honda of Crystal Lake responded

Robertmacd, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you soon! Kelly Keefe Brilliance Honda of Crystal Lake