Brilliance Honda of Crystal Lake

Staff is always friendly, helpful and easy to deal with. Pricing on their vehicles is always reasonable and good. Pricing on their vehicles is always reasonable and good. More

Jay & Darrell made my experience very pleasant! It was a very smooth going process. They were both very nice & answered all my questions & communicated well. I am very satisfied and happy with my new car :) very smooth going process. They were both very nice & answered all my questions & communicated well. I am very satisfied and happy with my new car :) More

Rick is the most honest car salesman I have ever dealt with. I drove over 50 miles from home to do business with him. When vehicles were at a premium do to a chip shortage, Rick and Brilliance were fair with. I drove over 50 miles from home to do business with him. When vehicles were at a premium do to a chip shortage, Rick and Brilliance were fair and did not take advantage of an obvious opportunity to gouge customers. I have leased 2 vehicles from Brilliance and can't say enough about the honesty of this dealership. More

Everyone was helpful~ especially during this crazy time to buy a car!! Gave a great and honest value for the trade in too! to buy a car!! Gave a great and honest value for the trade in too! More

Eva, Warren, and Darrell made the trade in and buying process super easy! Brilliance Honda is a great dealership and I highly recommend using them when looking to purchase a vehicle. process super easy! Brilliance Honda is a great dealership and I highly recommend using them when looking to purchase a vehicle. More

Hector was amazing. We didn’t feel pressured at all. We went in just to test drive a CRV, and honestly weren’t ready to buy yet. But this car had everything we wanted so we purchased it. I waited to write went in just to test drive a CRV, and honestly weren’t ready to buy yet. But this car had everything we wanted so we purchased it. I waited to write this review because I wanted to see how we were treated after the sale was complete, but Hector still treated us like a valued customer. Darrell was also amazing to deal with. It was honestly the easiest car experience we have ever had. The follow through on IOU’s have been top notch as well. I highly recommend this dealership as they treat you like family! Thank you Hector! More

Leased a second CRV in early November. Jay Hawkins was great to work with even though new inventory was a week to week basis. Test drove a '22 CRV just to make sure we liked that same model (previously h great to work with even though new inventory was a week to week basis. Test drove a '22 CRV just to make sure we liked that same model (previously had a '18 CRV). Our new color and model were in the dealership one week later and we were in and out in about 2 hours. Great dealership and great people. Thank you. More

What my third vehicle from this dealership on November 4th Thursday and very happy for the way I was treated today, they went above and beyond all my expectations. Thank You 4th Thursday and very happy for the way I was treated today, they went above and beyond all my expectations. Thank You More

I have leased cars from Brilliance and have always received great service. Eva is wonderful to work with. She is very professional and very friendly. I would highly recommend Brilliance and Eva Gaglia received great service. Eva is wonderful to work with. She is very professional and very friendly. I would highly recommend Brilliance and Eva Gagliardi. More