Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Pretty straight forward. No pushy sales person.Buying experience was very good from Jay Hawkins of sales to Business/Finance office of Darrell.I wasn’t pressured into getting No pushy sales person.Buying experience was very good from Jay Hawkins of sales to Business/Finance office of Darrell.I wasn’t pressured into getting “extras”.This is where a lot of other dealerships fail when buyers are pressured and dealers get too “pushy”. People here are polite and professional. I can definitely say they have a very good “culture of professionalism” in this dealership. More
They did exactly as as I wanted . Quick sales process. I asked not to be sold any additional products before walking into the finance office and that request was honored. asked not to be sold any additional products before walking into the finance office and that request was honored. More
Very pleasant working with Jeff. Extremely professional and knowledgeable. Give them a call for your Honda and knowledgeable. Give them a call for your Honda More
We were in the market for a different car for our daughter. After finding the vehicle online, we went into the dealership to take a look. We were immediately greeted with warm smiles and professiona daughter. After finding the vehicle online, we went into the dealership to take a look. We were immediately greeted with warm smiles and professionalism. The entire experience was flawless from start to finish. Every detail was thorough, starting with Jeff our salesman, down to Darrell in the finance department. My daughter is beyond thrilled with her new car, and we are thankful we chose to work with Brilliance Honda to make the purchase. Highly recommend going to this dealership if you are in the market for a new car! More
It was a great experience working with Jeff, Meghan, Matt and Dan! I couldn't have asked for a better buying experience. Actually, I liked working with them so much that I may buy a 2nd Honda Civic. and Dan! I couldn't have asked for a better buying experience. Actually, I liked working with them so much that I may buy a 2nd Honda Civic. More
Great customer service, Sales representatives very Great customer service, Sales representatives very polite and helpful , very professional , Will recommend that dealership to my friends Great customer service, Sales representatives very polite and helpful , very professional , Will recommend that dealership to my friends More
I was satisfied with the purchase and it's cost until i went to purchase floor maps and mud guards. Eva gave me costs of over TWICE the cost then when I went the parts dept. and purchased them. went to purchase floor maps and mud guards. Eva gave me costs of over TWICE the cost then when I went the parts dept. and purchased them. More
This was by far the best car buying experience I have ever had. There are no games, gimmicks, or high-pressure sales tactics. The support after the sale is second to none! Have bought several vehicles ever had. There are no games, gimmicks, or high-pressure sales tactics. The support after the sale is second to none! Have bought several vehicles from Brillance and the experience gets better and better. More
Staff was very friendly and helpful! 10/10 would recommend buying a car from this dealership. recommend buying a car from this dealership. More
The team at Brilliance were great . I would buy there again and love my new car. Thank you everyone at Brilliance. again and love my new car. Thank you everyone at Brilliance. More