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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,360 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,360 reviews

February 22, 2022

Pretty straight forward. No pushy sales person.Buying experience was very good from Jay Hawkins of sales to Business/Finance office of Darrell.I wasn’t pressured into getting More

by MudFlaps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Brilliance Honda of Crystal Lake responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brilliance Honda of Crystal Lake

February 13, 2022

They did exactly as as I wanted . Quick sales process. I asked not to be sold any additional products before walking into the finance office and that request was honored. More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Don, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until the next time we meet, take care! -Brilliance Honda of Crystal Lake

February 07, 2022

Very pleasant working with Jeff. Extremely professional and knowledgeable. Give them a call for your Honda More

by mrpatton78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Mrpatton78, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Brilliance Honda of Crystal Lake

February 07, 2022

We were in the market for a different car for our daughter. After finding the vehicle online, we went into the dealership to take a look. We were immediately greeted with warm smiles and professiona More

by Krain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Brilliance Honda of Crystal Lake responded

Krain, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! We are always more than happy to assist you if anything else comes up. Take care! -Brilliance Honda of Crystal Lake

February 02, 2022

It was a great experience working with Jeff, Meghan, Matt and Dan! I couldn't have asked for a better buying experience. Actually, I liked working with them so much that I may buy a 2nd Honda Civic. More

by tburbach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Darwitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Deters
Feb 02, 2022 -

tburbach responded

It was a great experience working with Jeff, Meghan, Matt and Dan! I couldn't have asked for a better buying experience. Actually, I liked working with them so much that we are considering buying a 2nd Honda Civic.

January 26, 2022

Great customer service, Sales representatives very Great customer service, Sales representatives very polite and helpful , very professional , Will recommend that dealership to my friends More

by Jerrymstr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Brilliance Honda of Crystal Lake responded

Jerrymstr, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Brilliance Honda of Crystal Lake

January 21, 2022

I was satisfied with the purchase and it's cost until i went to purchase floor maps and mud guards. Eva gave me costs of over TWICE the cost then when I went the parts dept. and purchased them. More

by blainebuhr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

This was by far the best car buying experience I have ever had. There are no games, gimmicks, or high-pressure sales tactics. The support after the sale is second to none! Have bought several vehicles More

by slinkster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Brilliance Honda of Crystal Lake responded

Slinkster, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Safe travels! -Brilliance Honda of Crystal Lake

December 30, 2021

Staff was very friendly and helpful! 10/10 would recommend buying a car from this dealership. More

by JC_LOSASSO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Darwitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Brilliance Honda of Crystal Lake responded

Jc_losasso, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

December 23, 2021

The team at Brilliance were great . I would buy there again and love my new car. Thank you everyone at Brilliance. More

by mark p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Brilliance Honda of Crystal Lake responded

Hi Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brilliance Honda of Crystal Lake

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