Back

Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,360 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
Contact Dealership

680 W Terra Cotta Ave

Crystal Lake, IL

60014

Directions

By Type

Showing 1,360 reviews

September 18, 2022

The rep Rob made our decision easy. Guess employees’ attitude reflective of owner’s/management’s culture of honesty and excellent service. Looking forward to getting family’s next vehic More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Brilliance Honda of Crystal Lake responded

Don, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. We sincerely thank you for the positive review, and look forward to seeing you again soon! Brilliance Honda of Crystal Lake

September 14, 2022

Will always purchase from Matt Darwit. He gets straight to the point and purchasing a car took a total of 20minutes More

by dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Darwitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Brilliance Honda of Crystal Lake responded

Dana, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! We can't wait to see you again, have a great day. Brilliance Honda of Crystal Lake

September 07, 2022

A well organized, efficient run business with polite, knowledgeable personnel. Jeff was exceptionally helpful with excellent suggestions. Our 3rd purchase at Brilliance Honda. More

by Dacydive
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Dacydive, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day! Brilliance Honda of Crystal Lake

September 02, 2022

Jeff is a great person and a great salesman. Car came in as promised. Finance dept was faster than previously. Brillance Far Excedes McGrath in All Aspects. U have my vote 💯 thank U! More

by l
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Brilliance Honda of Crystal Lake responded

L, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! Brilliance Honda of Crystal Lake

August 25, 2022

Darrell is an outstanding gentleman. Extremely patient and collected when it comes back and forth questions. He is simply the best! I will deal with him for my next car. More

by Zee.Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 31, 2022 -

Brilliance Honda of Crystal Lake responded

Zee.q, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

August 06, 2022

It was refreshing to get exactly what was discussed over the phone. Everyone was cordial and honest. More

by Lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Lewis, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

July 31, 2022

Evan and Dan were awesome to work with. This is the second working with both of them. I want to add, every time i use the service department.... always excellent service! More

by CarlR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Brilliance Honda of Crystal Lake responded

Carlr, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Thank you again for taking the time to let us know how we did. We hope you have a great day! -Brilliance Honda of Crystal Lake

July 23, 2022

This was a very pleasant experience from beginning to acceptance of my vehicle and even beyond. The whole experience was a breeze. More

by docpro777
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Brilliance Honda of Crystal Lake responded

Docpro777, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day! -Brilliance Honda of Crystal Lake

July 19, 2022

Straight forward no nonsense fair dealing policies and sales people. Sales floor and service area are clean and tidy. More

by pec6036
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Pec6036, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care! -Brilliance Honda of Crystal Lake

July 17, 2022

Thomas established trust early in the process. Providing me options and updates along the way. Once my car arrived James was able to quickly get me in and out with some final signatures. More

by Mike
Recommend Dealer
Yes
Employees Worked With
James Keefe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Cassell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Brilliance Honda of Crystal Lake responded

Mike, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Brilliance Honda of Crystal Lake

...
21
...