Back

Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,342 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
Contact Dealership

680 W Terra Cotta Ave

Crystal Lake, IL

60014

Directions

By Type

Showing 1,342 reviews

April 19, 2023

Great job, never felt pressured, to be honest I went in knowing I was going to buy a Honda, but choose Brilliance Honda over other dealerships because I have learned to trust their service department and u More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Brilliance Honda of Crystal Lake responded

Jack, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. If you need anything in the future, do not hesitate to call! Until then, take care! Kelly Keefe Brilliance Honda of Crystal Lake

April 17, 2023

We are overjoyed with our experience. Could not be more pleased with Brilliance Honda. Rob Calhoun was exceptional! Very easy to work with. This is our 4th vehicle from Brilliance, an More

by Jason Rowland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Brilliance Honda of Crystal Lake responded

Hi Jason, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! We are glad you had a great experience at our dealership. If you need anything else, please feel free to give us a call. Until then, take care! Kelly Keefe Brilliance Honda of Crystal Lake

April 12, 2023

I worked with Jay. I never felt pressured. He answered my questions and kept me informed along the way. More

by tesswember
Recommend Dealer
Yes
Employees Worked With
Jay Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Brilliance Honda of Crystal Lake responded

Tesswember, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! We are so glad you had a great experience with Sales Associate Jay. If you ever need anything else, please give us a call! Until then, take care! Kelly Keefe Brilliance Honda of Crystal Lake

April 01, 2023

I would like to give a huge 0 to Brilliance Honda, I went there for an oil change, and I took my own oil, they changed me $71 for just an oil filter and labor, I went inside and talk to one of their managers More

by anouar alaoui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed on here
March 25, 2023

The process went smoothly. The van came in and was ready when it was promised. The mudflaps were added in a quick visit shortly after purchase. Max Ring good to deal with More

by gsreedfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Brilliance Honda of Crystal Lake responded

Hi Gsreedfam, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! If you're ever in need of more help, please let us know! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

March 24, 2023

Welcoming from the moment you open the door, very friendly, and a family oriented feel. I worked with Hector from sales and Dan from finance they are excellent. They are a pleasure to work with! They More

by z.murzyn20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Brilliance Honda of Crystal Lake responded

Z.murzyn20, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until the next time we meet, take care! Kelly Keefe Brilliance Honda of Crystal Lake

March 17, 2023

2nd car purchased from them and couldn’t be happier with service and how I was treated More

by Jrud44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2023

Best car buying experience ever! From the beginning to end it was the best car buying experience I’ve ever had. Very fair friendly employees! I will only buy from Brilliance Honda! More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Deters
March 12, 2023

Eva was very kind and settled my nerves. Vince in finance made it an easy process. More

by bethbaker119
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Robert was an excellent salesmen. Will buy from Brilliance again. Love the car and service. More

by rickperry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
16
...