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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,342 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,342 reviews

June 20, 2023

Great job by all members of the team. Evan followed up and passed along updates as appropriate. More

by pgarrity
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2023

If I could give10 stars I would. Jason, Jon and Darrell made the process so much less stressful than expected from a previous dealership. They were always in constant communication, More

by Kristamfrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Nello
Jul 01, 2023 -

Brilliance Honda of Crystal Lake responded

Krista, WOW! We are so honored to receive a review like this one. 100% satisfaction is a priority at Brilliance Honda and we are glad to see you had such a wonderful experience at our dealership. As a family owned business, a family atmosphere means everything to us! Please let us know if there is anything else we can do for you; we are more than happy to help! Until then, take care and see you soon! Kelly Keefe Brilliance Honda of Crystal Lake

June 17, 2023

Great friendly service. No high pressure. It was a pleasant experience working with Jeffrey Fournier working out the deal. More

by Warren.boyer
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Brilliance Honda of Crystal Lake responded

Warren, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until the next time we meet, take care! Kelly Keefe Brilliance Honda of Crystal Lake

June 12, 2023

Our salesman Evan was exceptional. He was patient, honest and quick to help. We were able to rake home our car within 2 weeks of our initial meeting. The young man (sorry I forgot More

by D & P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Brilliance Honda of Crystal Lake responded

D & P, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Please don't hesitate to reach out to us if there's anything more we can do! Until then, take care and safe travels. Kelly Keefe Brilliance Honda of Crystal Lake

June 03, 2023

Loved working with Domingo Sanchez our salesperson. He made the transaction go seamlessly. Definitely give Domingo a call when looking for a new truck or car. More

by diane_schuchert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domingo Sanchez
Jun 07, 2023 -

Brilliance Honda of Crystal Lake responded

Diane, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

May 24, 2023

The process was very easy to purchase the Honda civic touring. The application online was fast. The car came in on time as promised. Rod was great with my son from beginning to end. Thank you More

by Danijanand6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Brilliance Honda of Crystal Lake responded

Danijanand6, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! Please let us know if there is anything else we can do for you; we are more than happy to help! Enjoy your new vehicle and take care! Kelly Keefe Brilliance Honda of Crystal Lake

May 23, 2023

Jason watt and his team were outstanding! Made my trade in and purchase of my new honda civic a breeze. Thank you. More

by Adamschultz88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Brilliance Honda of Crystal Lake responded

Hello Adam, thank you for this wonderful review about Jason Watt and the Brilliance Honda team. We are always striving for 100% customer satisfaction and we are glad to see you had that experience. If you need anything or have any questions, feel free to call us! We are always ready to help. Until then, take care and enjoy your new vehicle! Kelly Keefe Brilliance Honda of Crystal Lake

May 19, 2023

We have complete trust in Brilliance Honda. Their service department is excellent. We recently worked with Rick Miller to buy our new Accord. He was very friendly, knowledgeable and helpful thr More

by mmvitek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Brilliance Honda of Crystal Lake responded

Hello mmvitek, thank you so much for this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! If you have any questions or need anything, we are ready to help! Until then, thank you and take care! Kelly Keefe Brilliance Honda of Crystal Lake

May 17, 2023

Once made deal, was still there 3 hours to sign paperwork. We were advised there was a problem with printer More

by Skimpy205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

Everyone at the dealership was friendly and helpful. After the sale was completed, I had help with setting up the bluetooth which was appreciated. More

by americantakeoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Brilliance Honda of Crystal Lake responded

We appreciate your positive review about your recent experience with us! if you ever have any questions or need assistance with your vehicle, do not hesitate to call. We are always happy to help! Thank you again for your review and have a wonderful day, Kelly Keefe Brilliance Honda of Crystal Lake

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