Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great job by all members of the team. Evan followed up and passed along updates as appropriate. Evan followed up and passed along updates as appropriate. More
If I could give10 stars I would. Jason, Jon and Darrell made the process so much less stressful than expected from a previous dealership. They were always in constant communication, Jason, Jon and Darrell made the process so much less stressful than expected from a previous dealership. They were always in constant communication, open, honest and kind. It can be intimidating walking into a dealership as a single woman. They are dog friendly, employees stopped to play with my dog and chat. My family has been using Brilliance for decades- and I will most likely continue that. Whether you are looking to lease or buy, my very humble recommendation is to go to Brilliance. More
Great friendly service. No high pressure. It was a pleasant experience working with Jeffrey Fournier working out the deal. No high pressure. It was a pleasant experience working with Jeffrey Fournier working out the deal. More
Our salesman Evan was exceptional. He was patient, honest and quick to help. We were able to rake home our car within 2 weeks of our initial meeting. The young man (sorry I forgot He was patient, honest and quick to help. We were able to rake home our car within 2 weeks of our initial meeting. The young man (sorry I forgot his name) in finance was also very pleasant to deal with. Even the young ladies at the front desk were very friendly. All in all it was a pleasure buying our CRV from your dealership. More
Loved working with Domingo Sanchez our salesperson. He made the transaction go seamlessly. Definitely give Domingo a call when looking for a new truck or car. He made the transaction go seamlessly. Definitely give Domingo a call when looking for a new truck or car. More
The process was very easy to purchase the Honda civic touring. The application online was fast. The car came in on time as promised. Rod was great with my son from beginning to end. Thank you touring. The application online was fast. The car came in on time as promised. Rod was great with my son from beginning to end. Thank you More
Jason watt and his team were outstanding! Made my trade in and purchase of my new honda civic a breeze. Thank you. Made my trade in and purchase of my new honda civic a breeze. Thank you. More
We have complete trust in Brilliance Honda. Their service department is excellent. We recently worked with Rick Miller to buy our new Accord. He was very friendly, knowledgeable and helpful thr Their service department is excellent. We recently worked with Rick Miller to buy our new Accord. He was very friendly, knowledgeable and helpful throughout the entire process! Thank you. As we waited for our car to arrive he kept in contact with us to keep us informed about the arrival which we greatly appreciated. More
Once made deal, was still there 3 hours to sign paperwork. We were advised there was a problem with printer paperwork. We were advised there was a problem with printer More
Everyone at the dealership was friendly and helpful. After the sale was completed, I had help with setting up the bluetooth which was appreciated. After the sale was completed, I had help with setting up the bluetooth which was appreciated. More