Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Jay Hawkins was pleasant to work with only thing was waiting for the contract signing. About an hour and a half just to get in the office waiting for the contract signing. About an hour and a half just to get in the office More
Had a great experience at Brilliance Honda! Jeff was incredible throughout the whole process. He was attentive, helpful and committed to helping us get a vehicle to fit our needs. His service w Jeff was incredible throughout the whole process. He was attentive, helpful and committed to helping us get a vehicle to fit our needs. His service was exceptional, highly recommend you ask for him for your next purchase! More
Jeff Fournier was excellent to work with. Jeff sought to understand exactly what we were looking for and took the extra time to find us the perfect car. Thank you Jeff for your professionalis Jeff sought to understand exactly what we were looking for and took the extra time to find us the perfect car. Thank you Jeff for your professionalism and dedication to getting it right. What a pleasure to work with Jeff Fournier and the Brilliance Honda Team! More
Our experience was wonderful from the moment we walked in. Everyone was Friendly, helpful, and experienced at their job. in. Everyone was Friendly, helpful, and experienced at their job. More
The process was very smooth and fast. Would recommend to others. Will also come back when I'm in the market for new car Would recommend to others. Will also come back when I'm in the market for new car More
Jay Hawkins is excellent rep of your firm. His attitude and service were very exceptional. His attitude and service were very exceptional. More
Tara, Thomas and Darell made this the best experience ever for purchasing my new car. We have been exclusive Honda customers since our first purchase in 1999. We moved to this area 2 years ago and will ever for purchasing my new car. We have been exclusive Honda customers since our first purchase in 1999. We moved to this area 2 years ago and will go back again in a heart beat. We appreciate that they directed their comments to both my wife and myself instead of just to me. They continue to be helpful, quickly answering all our questions with the new car. This is the best honda dealership we have ever worked with. More
We were treated well by a friendly staff, car buying is one of those necessary evils, enjoy a newer vehicle, but hate spending the money. one of those necessary evils, enjoy a newer vehicle, but hate spending the money. More
My wife & I purchased a new 23 CRV Sport Touring last week. After taking a ride trip, we realized a couple of safety features were not functioning properly. We left the car with the service department at week. After taking a ride trip, we realized a couple of safety features were not functioning properly. We left the car with the service department at Brillance on Monday & due to a part needing to be ordered, didn’t pick it up until Thursday. The service department put 168 miles on our new car!!! No test ride to access the car necessitates 168 miles! IF YOU GET WORK DONE HERE, BE AWARE OF YOUR MILES!! Never coming back! More
Thomas and Darrell were amazing, from the time I walked in until I drove off the lot with my new car. The service and customer care was excellent. They gave me a very fair price for my trade and I love my in until I drove off the lot with my new car. The service and customer care was excellent. They gave me a very fair price for my trade and I love my new car. Well done, Brilliance, Highly Recommended!!!!! More