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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,342 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,342 reviews

September 22, 2023

Brilliance is a very friendly smaller Honda dealer in Crystal Lake. It was very easy to make our CRV purchase and all the people involved were friendly and low pressure. More

by Jeff K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Wicker
Sep 27, 2023 -

Brilliance Honda of Crystal Lake responded

Jeff K, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. If you're ever in need of more help, please let us know! We sincerely thank you for the positive review, and look forward to seeing you again soon! Kelly Keefe Brilliance Honda of Crystal Lake

September 13, 2023

The employees at Brilliance Honda treat their customers well. Evan is professional and returns messages promptly. More

by fjb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Brilliance Honda of Crystal Lake responded

Hi Fjb, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

September 12, 2023

Evan was extremely helpful and pleasant to work with. He made the entire process very easy to handle. More

by artworkbybarb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Brilliance Honda of Crystal Lake responded

Artworkbybarb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. If you have any further questions, please don't hesitate to reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

September 02, 2023

Eva was EXCELLENT! She could teach Customer Service to others. Appreciated her wisdom during the transaction. God Bless More

by Fglosson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Brilliance Honda of Crystal Lake responded

Fglosson, thank you for your kind words and this wonderful review! We are so glad Eva provided a wonderful experience. Thank you so much again for your feedback! We hope you have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

August 28, 2023

First time we actually didn't feel pressured or beat up while buying a car. Very pleasant experience More

by jackj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Brilliance Honda of Crystal Lake responded

Hi Jack, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! We are always more than happy to assist you if anything else comes up. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

August 26, 2023

Excellent product and service. Evan, our sales associate, was very knowledgeable about the vehicle. He was polite, considerate and helpful. I couldn't have been more pleased wit More

by mrichards4003
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Brilliance Honda of Crystal Lake responded

Mrichards4003, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda Of Crystal Lake. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

August 25, 2023

Couldn't have had a better experience. Sales and management top shelf. Would recommend to all. More

by EO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Keefe,
Sep 08, 2023 -

Brilliance Honda of Crystal Lake responded

Hi Eo, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda of Crystal Lake. Feel free to reach out to us if you need anything. Have a wonderful day! Kelly Keefe Brilliance Honda of Crystal Lake

August 23, 2023

Overall great dealership. Jim Keefe is an excellent sales rep. My family has bought 5 cars from here for a reason. More

by Camjan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars
Sep 08, 2023 -

Brilliance Honda of Crystal Lake responded

Camjan, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again for this kind review and have a lovely day. Kelly Keefe Brilliance Honda of Crystal Lake

August 23, 2023

We had a great experience with Darrell, wish the wait to see him was a little shorter. More

by darnold24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Brilliance Honda of Crystal Lake responded

Hi Darnold24, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kelly Keefe Brilliance Honda of Crystal Lake

August 22, 2023

Dealer was very fair and also concerned about customer satisfaction. Would highly recommend them! Excellent overall experience. More

by Alitd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Wicker
Sep 15, 2023 -

Brilliance Honda of Crystal Lake responded

Alitd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kelly keefe Brilliance Honda of Crystal Lake

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