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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,342 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,342 reviews

November 14, 2023

Great experience ,good service,Evan is helpful ,see you again,will do business with them again. More

by Dave Family
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Brilliance Honda of Crystal Lake responded

Dave Family, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

November 03, 2023

Excellent Dealership with awesome staff. Everyone was very helpful and friendly. No high pressure sales people here, just wish they could get more new vehicles in stock (it's just the situ More

by jericoz28
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Cavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Brilliance Honda of Crystal Lake responded

Jericoz28, we're glad you had such a wonderful experience with us! If you have any questions or need anything, please do not hesitate to reach out! Until then, hope to see you soon and have a wonderful day! Kelly Keefe Brilliance Honda of Crystal Lake

November 02, 2023

Evan was so great to work with and explained everything thoroughly! Highly recommend this dealership! Darryl was also so great at answering all financial questions. More

by vickig400
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Brilliance Honda of Crystal Lake responded

Vickig400, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. If you ever need anything else, please do not hesitate to reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Kelly Keefe Brilliance Honda of Crystal Lake

November 01, 2023

Contrary to what a visit to a car dealership has traditionally been, dealing with the overall staff at Brilliance Honda was very positive. The main reason I chose to do my business at this dealershi More

by catcar1100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domingo Sanchez
Nov 08, 2023 -

Brilliance Honda of Crystal Lake responded

Catcar1100, WOW! Thank you so much for this wonderful review about our sales associate Domingo! We will be sure to pass along your wonderful comments. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until then, take care! Kelly Keefe Brilliance Honda of Crystal Lake

October 24, 2023

Great buying experience. Both Tara and Thomas Keefe did an excellent job addressing my questions. More

by Baldtaxguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Maxey
Nov 02, 2023 -

Brilliance Honda of Crystal Lake responded

Hello, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

October 19, 2023

Everyone is always upfront and honest. This is my second purchase from brilliance and I would recommend you guys highly. Evan was and has always been very nice and Daryl in finance is alwa More

by klimek3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauri Cavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Brilliance Honda of Crystal Lake responded

Klimek3, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

October 07, 2023

Very nice dealership! Everyone that I encountered was very friendly, helpful and laid back, no pressure! More

by mtn031770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Brilliance Honda of Crystal Lake responded

Hi Mtn031770, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. We sincerely thank you for the positive review, and look forward to seeing you again soon! Kelly Keefe Brilliance Honda of Crystal Lake

October 05, 2023

Accommodating, easy to work with, hours of operation very accommodating, friendly staff, would recommend to others More

by lindaks4
Recommend Dealer
Yes
Employees Worked With
Jay Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Brilliance Honda of Crystal Lake responded

Hi Lindaks4, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until the next time we meet, take care! Kelly Keefe Brilliance Honda of Crystal Lake

October 04, 2023

This is my Third car purchased from brilliance, have always had a good experience . This time was no exception More

by Richcoduto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Brilliance Honda of Crystal Lake responded

Richcoduto, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day! Kelly Keefe Brilliance Honda of Crystal Lake

October 03, 2023

Jason was amazing from start to finish. He worked with us prior to our appointment and had everything go very smoothly when we were there. More

by Leashak20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Brilliance Honda of Crystal Lake responded

Leashak20, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

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