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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,360 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,360 reviews

November 12, 2024

Friendly and knowledgeable staff made this purchase worth the 15 hour drive! Definitely a 10 More

by Cvkissack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Deters, Dave in Finance
November 12, 2024

It was a wonderful experience working with Jay he had helped me with my first car 3yrs ago. And it was worth it working with him again More

by Jorge Puga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Great service, easy to work with. Would definitely recommend to family and friends. Evan was fantastic. More

by Gregc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Brilliance Honda of Crystal Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda Of Crystal Lake. We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2024

I cannot say enough great things about the professionalism at Brilliance Honda. 4 years ago my daughter bought a Jeep there and had an issue with the drivability. Jeff Deters was the sales man More

by popsmo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Deters, Shaun Brandau
Nov 04, 2024 -

Brilliance Honda of Crystal Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

The personnel at Brilliance Honda are consistently top notch in customer service whether in sales or service. More

by tmarshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Brilliance Honda of Crystal Lake responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake!

October 31, 2024

Great customer service and sales personnel are attentive and knowledgeable. Friendly dealership that cares about their customers. More

by casteach98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Brilliance Honda of Crystal Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2024

very easy process no pushy sales pitch and good selection of vehicles to test drive. More

by Tom C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Brilliance Honda of Crystal Lake responded

Hello Tom, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2024

Could not have been a better experience. Was a pleasure to deal with Matt Rollak. More

by mjkarner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Brilliance Honda of Crystal Lake responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

October 19, 2024

This is the second Ridgeline that I have purchased from you and Matt Rollak was great as usual , very satisfied with everything. More

by Rberger5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Brilliance Honda of Crystal Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2024

I have always received the highest quality of service from Brilliance Honda. The Service Dept. team always reviews the service they are recommending. I have purchased with my son and daughter 6 vehicles More

by Mike S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Brilliance Honda of Crystal Lake responded

Hello Mike, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda Of Crystal Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

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