Brilliance Honda of Crystal Lake

Could not imagine a more seamless way to purchase a vehicle totally satisfied. Dealership is pristine a pleasure to walk in and experience the dealership. Everything went perfectly from the moment I wa vehicle totally satisfied. Dealership is pristine a pleasure to walk in and experience the dealership. Everything went perfectly from the moment I walked in until I took my vehicle out, could not be happier. More

Evan was extremely helpful. He arranged to pick me up to buy my car as I had to return the rental car I was using. He explained all the features of the new car to me. He was ver He arranged to pick me up to buy my car as I had to return the rental car I was using. He explained all the features of the new car to me. He was very friendly and pleasant to deal with. More

Salesman Jeff Fournier made the process of buying our new 2025 Honda Pilot easy and efficient! Jeff is very friendly and knowledgeable of the vehicles. He even took time out of his day off to contact us rega 2025 Honda Pilot easy and efficient! Jeff is very friendly and knowledgeable of the vehicles. He even took time out of his day off to contact us regarding our interest in the Pilot and had it ready and waiting for us the next morning! Jeff made the car buying experience quick and seamless! Great job and will definitely recommend Jeff and Brilliance Honda to friends and family for sales and service! More

Extremely professional , great pricing, wonderful customer care....Every part of the process was fantastic...sale, financing,delivery and service! customer care....Every part of the process was fantastic...sale, financing,delivery and service! More

Our salesman Rob was very professional and helped us set up the various features on the new CRV. up the various features on the new CRV. More

Everyone on the team was exceptional. Where to start? I reached out to Tara the internet manager who was prompt, courteous and gave me transparent pricing immediately. I was put in touch Where to start? I reached out to Tara the internet manager who was prompt, courteous and gave me transparent pricing immediately. I was put in touch with Tommy Keefe who was also friendly and efficient in responding. Once I arrived, manager Warren reviewed the deal with me personally and went over the figures with me. No price changes or hidden fees either! What a nice change from other places! Tommy was just as pleasant in person as on our correspondence too. Vince billed me out and went over my options with me and was also friendly and courteous. Total team effort and a refreshing place to go that's 100% sleeze free. * Of note, I've been dealing with Warren for 10 + years and he not only took time to make me feel welcome, but he took several calls, helped sales staff, appraised cars and was friendly to several customers in between. Thats great leadership! I have at least 5 Honda stores closer to me but Brilliance is worth the extra drive. Classy staff from head to toe! Don't settle for any dealership, treat yourself to Brilliance. More

Evan was our salesman and was extremely friendly. Very clean showroom. Washed the car and a full tank of gas. Very clean showroom. Washed the car and a full tank of gas. More

Thomas Keefe was very pleasant to work with and the process was efficient Good experience! process was efficient Good experience! More

Impressed with low key professionalism and no quibble acceptance to previous online quotes . Agents are professional and courteous acceptance to previous online quotes . Agents are professional and courteous More

This was my second time purchasing a car from here. I enjoyed my experience both times. The staff was friendly and listened to what I cared about or wanted. I enjoyed my experience both times. The staff was friendly and listened to what I cared about or wanted. More