
Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had an excellent experience at Brilliance with Richard W. Very knowledgeable and I feel Richard was able to get us exactly what we wanted. I feel we were given a fair price and never felt pressured by our W. Very knowledgeable and I feel Richard was able to get us exactly what we wanted. I feel we were given a fair price and never felt pressured by our salesman Rich, or when signing all papers at end of transaction. Best car buying experience I ever had. More
Eligible and professional staff. Appreciate the low pressure sales approach and a nice experience to purchasing a vehicle. Appreciate the low pressure sales approach and a nice experience to purchasing a vehicle. More
Excellent sales service, delivery was a bit rushed. My third purchase from Brilliance Honda over the last 30 years. My third purchase from Brilliance Honda over the last 30 years. More
4/3/25 terrible sales exp. Quoted one price for 2025 lease, offered one at $1800 more. not sales oriented. no negotiations. some 30-day limit b.s.on offer. Quoted one price for 2025 lease, offered one at $1800 more. not sales oriented. no negotiations. some 30-day limit b.s.on offer. More
Dealership is friendly Robert in sales is phenomenal. This is our 2nd vehicle with Brilliance Honda, we plan on purchasing our third in about a year with Robert. This is our 2nd vehicle with Brilliance Honda, we plan on purchasing our third in about a year with Robert. More
Salesman Matt Darwit was low pressure and the finance department explained things when I had questions. department explained things when I had questions. More
I had a great experience at Brilliance Honda! Tommy Keefe, was wonderful to work with! He was super friendly, easy-going, and very knowledgeable. He made the whole car buying experience easy a Tommy Keefe, was wonderful to work with! He was super friendly, easy-going, and very knowledgeable. He made the whole car buying experience easy and went above and beyond to make sure that I was happy with my purchase. He took the time to explain all the features of my new Pilot and answered all my questions. This was by far the best car buying experience I have ever had. I will definitely be a return customer. Brilliance is an all-around great dealership with a very friendly and welcoming environment. I would happily recommend them to family and friends because they make you feel like you are part of their family... More
Brilliance Honda is top notch. They gave me great service and attention during my car buying experience. I would highly recommend people buy their car at Brilliance Honda. I hav They gave me great service and attention during my car buying experience. I would highly recommend people buy their car at Brilliance Honda. I have now bought 5 cars from this dealership. Thomas Keefe was excellent to work with. Financing was outstanding as well. The service department over the years has been outstanding as well! More
Professional, courteous and efficient experience. In the future I would buy another car from these good folks. In the future I would buy another car from these good folks. More
I have bought quite a few cars in my life and this was the easiest, quickest, and smoothest car purchase I have ever done. Thank you so much, Evan M! You will have a return customer for life for future the easiest, quickest, and smoothest car purchase I have ever done. Thank you so much, Evan M! You will have a return customer for life for future new car purchases! More