Brilliance Honda of Crystal Lake

We had an outstanding experience with Brilliance Honda of Crystal Lake. From our first visit to the eventual purchase of our new car, the team was exceptional. Everyone was friendly, helpful, knowledgeable Crystal Lake. From our first visit to the eventual purchase of our new car, the team was exceptional. Everyone was friendly, helpful, knowledgeable, and made you feel comfortable with the buying process. They focused on our needs and what was best for us. David Asbach was our main representative and he was honest, sincere, and worked very hard to find exactly what we were looking for. He followed-up on every detail and was an overall excellent person to work with. I would highly recommend him (and the dealership) to others. We're incredibly pleased! Thank you! More

I wouldn’t buy my Honda at any other dealership. I’ve bought from Schaumburg before been serviced in Dekalb and been to St. Charles. They could all learn a lot from the sales team Matt Rolak was my I’ve bought from Schaumburg before been serviced in Dekalb and been to St. Charles. They could all learn a lot from the sales team Matt Rolak was my sales guy. BUT they operate as a team and the sales managers aren’t screaming and the finance team isn’t rude like Schaumburg was. This is a five star team, and they should be the gold standard for your other locations. More

Professional, friendly and knowledgeable personnel. No pressure either online or at dealership. Darrell was great to work with in finance. After the sale was completed, Domingo connected my phone to th No pressure either online or at dealership. Darrell was great to work with in finance. After the sale was completed, Domingo connected my phone to the car and explained the features again. More

The staff are professional and friendly. Jeff was very informative, showing the vehicle and how to operate the HR-V as trade in was 14 years old and did not have the advance operating featu Jeff was very informative, showing the vehicle and how to operate the HR-V as trade in was 14 years old and did not have the advance operating features that are now available. We appreciated his knowledge. More

From the moment we walked in, to the moment we left with a new car, the experience was fantastic. I appreciate that I was not met at the door by a sales rep. I was able to walk the showroom with no pressure a new car, the experience was fantastic. I appreciate that I was not met at the door by a sales rep. I was able to walk the showroom with no pressure. Our salesperson, Eva, was the best! She listened to what I wanted in a car and did not try to sell me more. She answered all my questions and was no pressure from the beginning to the end of my experience! More

Evan our salesman was extremely knowledgeable, friendly and low pressure!!! What a refreshing experience! Darrell the finance manager was transparent and honest. He truly cared about our us. These people a and low pressure!!! What a refreshing experience! Darrell the finance manager was transparent and honest. He truly cared about our us. These people are great! They made buying a car painless! Highly recommend!!!!! More

Evan was very accomadating and understanding. He showed us the truck we wanted and we did not feel pressured into buying it. It be was a good experience. He showed us the truck we wanted and we did not feel pressured into buying it. It be was a good experience. More

I worked with Damian. He did a great job explaining the options and features of the SUV. Darrell also was very professional and did a great job explaining all the paper He did a great job explaining the options and features of the SUV. Darrell also was very professional and did a great job explaining all the paperwork. More