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Brighton Ford

Brighton, MI

2.0
220 Reviews

8240 Grand River Ave

Brighton, MI

48116

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220 Reviews of Brighton Ford

November 14, 2013

I gave the rating of 5.0 becuase of the immediate greeting I received and the treatment I received during, before, and after my service appointment. The estimated 1.5 hours and it only took 1 hour a More

by jlfisette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Soloman
November 14, 2013

Jason as well as the finance manager were incredibly friendly and willing to answer all questions. They were both highly motivated to make the sale but never crossed over to making us feel pressured. More

by uniboober
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason - salesman
October 11, 2013

I walked into Brighton Ford the very day I knew I could not wait any longer to order my Mustang. I asked how long does it take to order a car. And within minutes, a competent saleperson made my online id More

by language
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duley
September 22, 2013

I was very pleased with the way Janice listened to my priorities in leasing/buying a car. Price/monthly payments was a factor and she did a great job showing me vehicles within my range without trying to More

by maureenh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Oginsky
September 17, 2013

Very rude , lie after lie with this place . Give them your money and don't come back is how they like it . I have NEVER seen or have dealt with a more unprofessional group in my life . If I were ford I w More

by 6972chrissi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
September 16, 2013

I took my car in for an oil change and was so happy with the service. Everyone was friendly and the service was excellent! I would definitely recommend it to my friends and family. More

by cfeigley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
September 12, 2013

I was approached quickly. The tires and brakes were also checked, which is rarely done at other places. Also, there was a windshield repair place that fixed the nicks in my windshield. Just a great experi More

by mbpotrykus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
September 02, 2013

We are always in a hurry aren't we? That's a fact of life. I went to Brighton Ford to get an oil change recently fully expecting to need to occupy myself in the Customer waiting area for an hou More

by katielcs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
September 02, 2013

Be very careful as you will be told anything to get your business and after you do some research will realize most of it is false. More

by Nobrightonford
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
One
August 22, 2013

We had an exceptional experience in buying our car at this dealership. Courteous, caring, truly interested in fulfilling our car needs, quickly and thoroughly in processing the deal and a good price at More

by dalorr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Bernard (no longer employed there. Now Eric Wilkinson
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