Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brickell Buick & GMC
Miami, FL
2,047 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,047 reviews
October 03, 2024
Prefiero quedarme callado o sea mostrar Silencio interpretelo...y saquen sus propias conclusiones aun no estoy conforme con el resultado. interpretelo...y saquen sus propias conclusiones aun no estoy conforme con el resultado. More
by Carlos
Verified Customer
October 02, 2024
Very clean, and easy service, nice people working there. I recommend them 100 %, quality guaranteed I recommend them 100 %, quality guaranteed More
by REYLUGO83
October 02, 2024
They had told me they changed the radio when i first reported the problem and they lied . Now its on back order . Why do I but a new car if I'm not able to get parts when I need them . When the pand reported the problem and they lied . Now its on back order . Why do I but a new car if I'm not able to get parts when I need them . When the pandemic hit gmc CEOs found a profitable solution to elevate their business and profits( taking advantage of consumer )increasing prices . Now as a result company goes on strike and consumers are paying the price . Good way of doing business . GMC response was , its on back order , whenever there were no cars , to their benefit the raise car prices . Once you buy them , its easy for gmc to clean their gandes and say they dont have them . Is this a good way of doing business . ? More
by eddy2035
September 30, 2024
Gracias sistina De verdad es un tremendo equipo de trabajo siempre me resuelven y me atienden como en casa trabajo siempre me resuelven y me atienden como en casa More
by Raul guerra
Employees Worked With
September 27, 2024
They are very responsive and knowledgeable My service advisor Violeta keep me informed on the progress of my service advisor Violeta keep me informed on the progress of my service More
by BBehar 01
Employees Worked With
September 25, 2024
Violeta and Ralph in service is outstanding at total process from stat to finish. It’s rare to find this type of customer service. process from stat to finish. It’s rare to find this type of customer service. More
by sorrelsj
Employees Worked With
September 24, 2024
She was very polite and helpful, she was on top of our needs and provided fast transportation back and forth to and home swiftly, she checked that all our concerns were attended . Her desk was very clea needs and provided fast transportation back and forth to and home swiftly, she checked that all our concerns were attended . Her desk was very clean orderly and with flowers, excellent service, we will ask for her next visit More
by HLVEGAVEGA
Employees Worked With
September 23, 2024
Worse customer service ever, the only good has been the driver that pickup my car, he was really nice and patient, i would like Karl delivery my car. driver that pickup my car, he was really nice and patient, i would like Karl delivery my car. More
by SAYBELIS
September 22, 2024
Excellent service excellent crew excellent service advisor the customer service of this location is the best of south Florida advisor the customer service of this location is the best of south Florida More
by FUTUREGYMRD
Employees Worked With
Other Employees :
Pedro Vila
September 21, 2024
In addition to Yesenia Sesin, Master Technician Alberto was excellent. Yesenia made him available to explain the issue and the repair. His English was excellent and, along with Yesenia, provided a clear was excellent. Yesenia made him available to explain the issue and the repair. His English was excellent and, along with Yesenia, provided a clear understanding. Also, Yesenia and Alberto interfaced with my third-party insurance without my involvement. More
by adsofge
