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Brickell Buick & GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,788 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 1,788 reviews

June 10, 2024

Nice place, very clean. My service was very fast! Coffee and water for the customers. My adviser Sistina super nice. Great experience with the service and the office. More

by ANDRESGONZAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sistina Vasetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Brickell Buick & GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Helpful
June 04, 2024

Very smooth financial transaction. Getting to that point took a long time. Was very grateful with the consideration for being a very loyal customer. More

by Analobo8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winston Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Piloto
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Jun 07, 2024 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 04, 2024

Excellent customer service, helpful, respectful, short waiting time, go above and beyond to provide excellent service More

by millyp68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grisy Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Betances
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Brickell Buick & GMC responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 04, 2024

Great customer service and very respectful gave me a great deal on my new GMC More

by Lampkin02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaiki Babani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Brickell Buick & GMC responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 02, 2024

I’ve had positive experiences at this dealership which is professional and customer friendly. They provide excellent service for your vehicle in an efficient manner. Yessenia, my service advisor Is very know More

by aavazian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Brickell Buick & GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Helpful
June 01, 2024

Great service, realizable. On time, great customer service. Excellent explanation of the problem and informative More

by BDARIAS305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Brickell Buick & GMC responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
June 01, 2024

I can't wait to buy another truck from these guys . Very professional & easy to deal with!!! More

by sshackleford66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arriete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 31, 2024

sold me a car with a clean title that’s been in multiple accidents, body panels not aligned, not a honest dealer. took my down payment and raised the car price! please avoid for your sake. More

by moneyinsilence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan "Tony" Ramos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gloria Vinas
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Brickell Buick & GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 844-1641 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Helpful
May 31, 2024

Excellent service,kind persons,and they help a lot they are doing hard work tu make success I’m grateful Thank you for your service! More

by ESMERALDAGARCIA0711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Coquiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Brickell Buick & GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful
May 30, 2024

Easy to work with Very helpful Great customer service On time with all the services More

by reyes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Violeta Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Brickell Buick & GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
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