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Brickell Buick & GMC

Miami, FL

4.4
1,929 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 1,929 reviews

February 11, 2019

Colorado Truck service Betty was very helpful and provided excellent customer service. The mechanic seemed to perform his transmission review quickly and also change oil and More

by VINCER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty
February 10, 2019

Consistently Great Service! I walked-in with no appt and they had me in and out within a 1.5-hrs. inclusive of a courtesy car wash and coffee! THANK YOU! More

by gpietri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan, New Service Lady Rep.
February 09, 2019

Out-of-State Purchase from New York I purchased a 2012 Chevy Traverse LTZ from Brickell. We live in New York so it was a remote purchase. Diego Ferriera and Josh Gonzalez sold us the c More

by kcostescu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Ferriera and Josh Gonzalez, Mario R. Diaz
Feb 15, 2019 -

Brickell Buick & GMC responded

Dear Mr. Costescu, Thank you for making us aware of your dissatisfaction, we pride ourselves in delivering outstanding service to each and every customer and we are working to correct your issues promptly; please accept our apologies. My name is Mario Diaz and I serve as General Manager of Brickell BUICK GMC. My direct line is 305-777-2801 should you need to contact me at any time. Thank you for your confidence in us to purchase your car from so far away, this is a confidence we value and do not want to lose. Please expect our prompt response... Warm regards, Mario R. Diaz, GM

February 08, 2019

Good car. Easy to work with. The dealership has the vehicle I liked online. I drove it and told them what I needed to make a deal and they agreed. I drove the car away that same d More

by jbowdenhm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura fezza, Mario R. Diaz
February 08, 2019

Jonathan diaz made it easy for me to do business with you. Great customer service and prompt. jONATHAN explained everything in detail. Called me when parts was in and schedule my appointment right away . Aweso More

by mario.lam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario R. Diaz
February 08, 2019

Wasted Time Due to Misinformation by Dealership Received a letter stating a recall component needed to fix my passenger seat airbag had arrived. I called and confirmed with service department that More

by GLADYS322
Friendliness
Recommend Dealer
Yes
Employees Worked With
not sure who I worked with, please see your records.
August 03, 2018

Deceptive Bait n switch approach to get me to come to dealership .10.000 price difference from initial talks . Was a big waste Of my time and life . Don't trust More

by Gucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ckaudia
March 25, 2018

SERVICIO DE 5 ESTRELLAS Hoy compré un GMC Acadia gracias A todo el personal en Brickell motor En especial a Jose “El Músico” que fue el vendedor, muy amable y te ayuda en More

by Jcarlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose El Músico
January 09, 2018

Excellent customer services. Estuve hace aproximadamente un mes en el dealer a lisear mi Nuevo GMC Acadia y me atendio un vendedor conocido como el Musico, quede gratamente impres More

by Orestes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
El Musico
December 28, 2017

Go above and beyond to make a great experience Mr. J. Babani and Mr. Mario Diaz went out of their ways to make this experience as best as possible. Both are patient . Mr. Babani taking the time to More

by ARod0411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Babani, Mario Diaz