Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brickell Buick & GMC
Miami, FL
1,953 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,953 reviews
December 13, 2024
Excellent, friendly, knowledgeable and outstanding staff. From top to bottom. Consistent top of the line service From top to bottom. Consistent top of the line service More
by CASTILLOANGELALBERTO
Employees Worked With
Other Employees :
Welcome staff and finance staff
December 13, 2024
I financed a brand new Buick envista. The very next day I left with the car the check engine light came on and now I'm informed with a brand new car there's a leak with the gas. Only 4 da The very next day I left with the car the check engine light came on and now I'm informed with a brand new car there's a leak with the gas. Only 4 days days with the car the screen also randomly blacks out for long periods of time. I waited 2 hours to speak with the manager who told me they refuse to change my car after they sold me a brand new defective car and continuously give me the run around Being charged $1000 on my contract is for the dealership inspecting the car when they receive it, but yet I received a defective car is quite deceiving. More
by bibi0493
Verified CustomerEmployees Worked With
Adam
December 13, 2024
I had an excellent experience with the customer service team, specially with Sistina, she was professional, attentive, and went above and beyond to ensure my needs were met. Every step of the process was s team, specially with Sistina, she was professional, attentive, and went above and beyond to ensure my needs were met. Every step of the process was smooth and stress-free. I highly recommend their service! More
by didieolto
Employees Worked With
December 12, 2024
Worst overall buying experience ever. But they had a truck I wanted so rode it out will never darken their doors again. But they had a truck I wanted so rode it out will never darken their doors again. More
by JOHNAG1
Employees Worked With
December 09, 2024
Sistina Vasetti trys to help fix issues in the Sales and Management departments. I had some vehicle issues with my 2023 GMC Sierra 1500 multimedia center. As a direct result, she provided a solution with a Management departments. I had some vehicle issues with my 2023 GMC Sierra 1500 multimedia center. As a direct result, she provided a solution with a loaner. She definitely worked above and beyond my expectations. More
by WILLIAMRHURTADO
Employees Worked With
December 09, 2024
Ms Vasetti is a true profesional with pleasant attitude and courtesy and attention to detail and courtesy and attention to detail More
by fuen645
Employees Worked With
December 07, 2024
I had excellent service and great pickup and delivery service from Uber transportation for pickup service from Uber transportation for pickup More
by dannicarter70
Employees Worked With
December 07, 2024
Patient and efficient customer service. Provided a guarantee with the vehicle that I wanted and helped with the onboarding process afterwards. Provided a guarantee with the vehicle that I wanted and helped with the onboarding process afterwards. More
by SMW.8441
December 06, 2024
Violeta worked diligently to help fix the issue with the faulty part and get the part replaced on my vehicle. Her service is unmatched. Very grateful to have her as my advisor. faulty part and get the part replaced on my vehicle. Her service is unmatched. Very grateful to have her as my advisor. More
by patty.rivero
Employees Worked With
December 06, 2024
Excelente servicio me ofrecieron un gran negocio estoy contento de pertenecer a la familia de gmc contento de pertenecer a la familia de gmc More
by JONASFABIANCASTILLOFERRER
Employees Worked With
