
Brian Harris BMW
Baton Rouge, LA

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237 Reviews of Brian Harris BMW
I brought my car in because it had a serious recall problem. I only dealt with Jorge Alana(spelling) and the tow truck driver. My tow truck driver was pretty awesome! He was on time and his communicat problem. I only dealt with Jorge Alana(spelling) and the tow truck driver. My tow truck driver was pretty awesome! He was on time and his communication made a trying situation much easier. The maintenance associate on the other hand was pretty condescending. When he communicated he felt the need to reiterate that he was helping me, over and over again. Usually that doesn’t have to be said over and over again, the process speaks for itself. Now on his behalf he was communicating with an out of state dealership. They just couldn’t seem to get who was going to fix my car together so I sat for hours. . Finally a decision was made to tow my car to the original dealership out of state. All in all, it was not an unpleasant experience. Also my shuttle driver was great as well. More
I recently took delivery of my 2024 BMW X7 M60i. My salesperson, Allyson, took such great care of me. This is the second vehicle this year I've ordered from her, and her level of service is what kee My salesperson, Allyson, took such great care of me. This is the second vehicle this year I've ordered from her, and her level of service is what keeps me coming back. She kept me updated during the order process, and delivery was easy. More
This is the experience I had with Brian Harris BMW. I dealt with Neil Coll and Zeb Mayhew. Though I was a remote customer over 500 miles away requesting a quote for a vehicle on their lot, they wer I dealt with Neil Coll and Zeb Mayhew. Though I was a remote customer over 500 miles away requesting a quote for a vehicle on their lot, they were very prompt about providing OTD pricing and shipping charges and was the lowest offer for the vehicle we were looking for. Though initially it was tough due to my busy work schedule, they were very good at following up about paperwork. It seems like they have dealt with out-of-state military buyers before. Though due to circumstances we were not able to purchase the car, because of their promptness in responding and upfront/straight-up pricing, we will definitely consider them for our next Ultimate driving machine soon. Keep up the good work Neil, Zeb and Brian Harris BMW! More
Allyson Chargois recently helped me order and take delivery of a 2023 BMW M850i convertible. She made the process easy and kept me updated weekly on the progress of the build. Five stars!!! delivery of a 2023 BMW M850i convertible. She made the process easy and kept me updated weekly on the progress of the build. Five stars!!! More
I was blown away by how amazing the Brian Harris staff are, especially Brennan and Tammy in the service department. They fit me in for a routine service appointment that was made online but didn't registe are, especially Brennan and Tammy in the service department. They fit me in for a routine service appointment that was made online but didn't register at their facility. There were issues with my warranty that Brennan solved inhouse without requiring me to go through the red tape at the cooperate office. Being a front-line worker, they were flexible with my schedule and made sure I felt valued. The simple acts of kindness meant a lot to me. Brennan and Tammy are great, accommodating and very kind. All the staff are courteous, helpful and committed to their customers. I would gladly purchase another BMW based on the great customer service with Brian Harris. More
BMW he was the best service I ever had especially with Mr. Bailey team did a great job and he got it right the first time Mr. Bailey team did a great job and he got it right the first time More
It was wonderful experience so far Colline was really nice and helpful it was great experience with you, I will sure recommend this place thank you nice and helpful it was great experience with you, I will sure recommend this place thank you More
I was very pleased with the service we received during the process to purchase a new vehicle. I would recommend them for anyone interested in purchasing a Bmw. the process to purchase a new vehicle. I would recommend them for anyone interested in purchasing a Bmw. More
Carly Boos did a great job for me. Helped me with a car purchase. Not pushy. Informative and helpful. A+. Brian Harris BMW did a great job. I am greatful they recommended the tire package. I could be purchase. Not pushy. Informative and helpful. A+. Brian Harris BMW did a great job. I am greatful they recommended the tire package. I could be more pleased More
Carly was so helpful. She made the process so easy, was respectful of our time and so knowledgeable !! Really appreciated her and willl come back to use her again respectful of our time and so knowledgeable !! Really appreciated her and willl come back to use her again More